Store Manager Customer Service
Resume:
Robin Thomas
Wide range of experience in Management for long-standing problems creating solutions
that improve efficiency
Birmingham, AL
************@*****.***
Quality focused Assistant Manager adept at providing employees clear guidelines and targeted goals. Experience in customer service sales and inventory control. Demonstrated skill in improving store operations increasing top line sales and reducing costs Authorized to work in the US for any employer
Work Experience
Customer Host
Walmart - Irondale, AL
March 2017 to March 2019
Greet customers with a smile and politely say welcome to Walmart as they entered the store assist them with finding products merchandise answering their questions and concerns to the best of my ability also greet customers with a smile check their receipt to make sure they have all items that was purchased and thank them for shopping at Walmart and have a blessed day Assistant Manager
Citi Trends - Midfield, AL
October 2015 to April 2016
Management Duties opening and closing of store
Supervise and train 10+employees
Operate and Supervise Store in absent of Store Manager Conduct and provide excellent customer service and support to each and every ccustomer. Help store sales increase by 10%
Responsible for setting up display signs and promotions Assistant Manager
Shoe Show - Midfield, AL
July 2011 to January 2012
Supervised and train 10+employees
Operated and supervised store in absent of store manager Provide excellent customer service to each and every customer in assisiting with their shopping needs as well as answering their requests
Increased store sales by 10% and also reduced cost by 10% Responsible for setting up promotional signs and displays Assistant Manager
Rainbow Apparell - Homewood, AL
June 2007 to October 2007
Supervised and train 10+ employees
Operated and Supervised store in absent of Store Manager Provided excellent customer service care to each and every customer Increased store promotion sales by 10%
Received an award for outstanding customer support Responsible for Junior clothes dept and also receiving merchandise from warehouse Education
Associate in Medical Office Administration
Birmingham College Allied Health - Birmingham, AL
September 1982 to May 1984
Associates in Business Administration/Business Management Southern Junior College Business - Birmingham, AL
September 1980 to May 1982
Diploma in Basis Studies
Phillips High School - Birmingham, AL
September 1976 to June 1980
Skills
Customer Service (10+ years), Cash Handling (10+ years), Operations Management (10+ years), Training and Development (10+ years), Team Building (10+ years), Data Entry (10+ years), Shipping And Receiving (10+ years), Customer Focus (10+ years), Sales, Scheduling, Training, Management, Inventory, Merchandising, Inventory Management, Customer Service Skills, Word, Host, Front Desk Additional Information
Experience in working in Retail Industry as well as Medical Industry
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