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Customer Service Assistant

Location:
Keaau, HI
Posted:
October 06, 2020

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Resume:

Shelly Baniaga

adgo47@r.postjobfree.com 808-***-**** **-1748 Maile St., Mt. View, HI 96771

Summary

Driven to learn and develop professionally while helping the team achieve business objectives and meet customer needs. Good communication, organizational and multitasking abilities.

Skills

●Customer service

●Inventory management

●Health and safety regulations

●Document preparation, typing and program use

●Equipment maintenance

●Accounting skills

●Sanitization techniques

Experience

Assistant Technician Maikai Veterinary Clinic -

111 E. Puainako St.Suite A-109 Hilo, HI 96720

Dates of employment: 07/2017 - Current

●Performed tests, diagnostic, and treatment procedures to assess patients health.

●Collected and organized orders of food, medication, and appointments to fulfill customer and job order requirements.

●Performed simple and semi-skilled work with minimal supervision.

●Updated logs and computer records with latest customer and job details.

●Maintained consistent on-time arrival for all appointments to check in and check out clients from visits at the office.

●Performed diagnostics, troubleshooting and evaluations on in house machines used for testing and evaluating patients results.

●Supervised waiting area by answering phones, collecting payments, mopped floors, cleaning surface areas and rearranged magazines to maintain office.

Kennel Technician HIHS Keaau -

16-873 Keaau-Pahoa Rd. Keaau, HI 96749

Dates of employment: 07/2015 - 07/2017

●Bathed animals to remove dust, debris or contaminants and maintain wellbeing.

●Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.

●Maintained clean and orderly play yards, kennels and cages.

●Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.

●Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.

●Unloaded and organized supplies and product inventory to maximize team efficiency.

●Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.

Cashier Ross Stores Inc. -

1000 Kamehameha Hwy, Pearl City, HI 96782

Dates of employment: 06/2013 - 05/2015

●Assisted with purchases, locating items and restocking shelves with products.

●Helped customers find specific products, answered questions and offered advice.

●Processed returned items in accordance with store policy.

●Learned roles of other departments to provide coverage and keep the store operational.

●Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

●Trained new team members in cash register operation, stock procedures and customer service.

Pizza Delivery Driver Papa Johns -

4380 Lawehana St. Honolulu, HI 967818

Dates of employment: 04/2011 - 10/2013

●Modeled safe and courteous driving in any weather condition, maintained a clean traffic record and kept the vehicle clean, attractive to customers and in top operating condition.

●Recorded weekly hours and mileage for accurate payment.

●Carried food in insulated bags to maintain hot or cold temperature.

●Collected tips from customers through hands-free electronic methods.

●Represented employers with pride and enthusiasm, helped recruit and train new team members and set an example at helping customers and management beyond job description requirements.

●Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.

Education and Training

Leeward Community College

96-045 Ala Ike St. Pearl City, HI 96782

Graduated May 2015

Associate of Arts: Liberal Arts And General Studies

Admiral Arthur W Radford High School

4361 Salt Lake Blvd. Honolulu, HI 96818

Graduated May 2012

High School Diploma



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