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Customer service, customer support Service Engineer, communication ski

Location:
Nagpur, Maharashtra, India
Posted:
October 05, 2020

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Resume:

MANJIR SURESH BHOYAR

***, **** *****, ******** ******** Nagar, Ring Road, Nagpur-440015

E-mail: adgnr5@r.postjobfree.com Mob: +91-866*******

EDUCATION

****-**** *. **** (Electronics) Kavikulguru Institute of Technology and Science, Ramtek 63.45% 2011 HSC Kamla Nehru College, Nagpur 78.00%

2009 SSC Vimaltai Tidke Convent, Nagpur 88.15%

CAREER OBJECTIVE

Desire a banking position and bring ability to provide banking services that optimizes productivity and increases finances WORK EXPERIENCE

Axis Bank Ltd. Relationship Officer Dec’19 – Till date Responsibilities:

Attending the clients/leads who requires Home Loan, pitching them the accurate product and closing the client/leads

Set appointments, carry out sales call visits, and prospecting and early engagement with new to bank customers

Involved in cross-selling of various retail banking and third party products such as CASA, Insurance and Fixed Deposits Impacts and Achievements:

Demonstrated exceptional customer service and sales skills by better elucidation of financial products to clients

Successful in continuously generating referrals from existing and new customers NGRT Systems Pvt. Ltd. Nagpur Service Engineer June’17 – June’19 (24 months) Responsibilities:

Involved in interacting with customers and troubleshooting the problems in Apple Devices with effective solutions

Analyzed issues related to software and hardware failure and device behavior due to environmental and module failure

Communicated and provided telephonic support to the customers Impacts and Achievements:

Awarded ‘Employee of the Month’ for attending highest number of customers and resolving their queries

Achieved more than 100% Sales Target mark by cross-selling the services to numerous customers ENGINEERING PROJECTS

Major

Project

Project Name: Fire Fighting Robot Remotely Operated by Android Application

Designed and developed a robotic vehicle operated by Android application using micro-controller IC

Used Bluetooth device HC-05 for interfacing mobile with micro-controller IC

Demonstrated the use of robot through Android app for the purpose of extinguishing fire Minor Project

Project Name: Bank token display system using micro-controller 8051

Developed a seven segment display system that could be used in banks for displaying tokens

Combined different components with input to micro-controller 8051 IC to get the number display CERTIFICATION

Successfully completed ‘Microsoft Excel – Beginners to Advanced’ course by Udemy

Successfully cleared ‘Introduction to Banking’ online certification by Alison

Successfully cleared ‘Stock Market Basics’ certification by Zerodha-Varsity

Successfully completed ‘Successful Negotiation: Master your negotiation skills’ course by Udemy TECHNICAL SKILLS

Apple Certified iOS Technician (2017) - iOS Restore, iOS Update, Data transfer.

Operating Systems and Web browsers: Windows, Mac OS, Ubuntu, Google Chrome, Safari EXTRA CURRICULAR ACTIVITIES

Zonal Coordinator of TYRST-2015 organized by Robosapiens in association with ‘IIT-DELHI’

Attended ‘Campus to Career’ program spanning across 3 days at K.I.T.S., Ramtek

Participated in PowerPoint presentation event in ADOMANIA during Annual Fest at KITS, Ramtek

Secured 1st prize in Kabaddi Intra-school competition; selected member of playing eleven in Cricket team in school

Created awareness and assisted in raising funds for care of the elderly through HelpAge India HOBBIES

Meeting new personalities

Playing Team Sports like Cricket, Football, Badminton

Passionate about travelling to gain life experiences



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