Dispatcher
Resume:
Baldev Singh Bassan
Airdrie AB, T4B 5E2
adgnji@r.postjobfree.com
REFERENCES AVAILABLE UPON REQUEST
PROFESSIONAL & ASSISTING SKILLS
Multi-lingual in English, Punjabi and Hindi with the ability to communicate with diverse individuals
Capability to converse with the customers in a professional manner
Quick Learner, reliable and able to effectively manage time able to work on fast pace environment and extremely responsible towards the work as well
Maintain a positive and calm attitude under stressful situations
Computer Literate: Microsoft Office Word, PowerPoint, Excel, and Access
Ability to make ethical decision and take on new challenges
Willing to tolerate high level of responsibility and workload at workplace
Dedicated, hardworking, organized team player with a critical thinking in the team work
Actively manage documentation and information
Organization, problem-solving and exceptional interpersonal skills
Capable to work independently as well as a team member with multi-tasking skills to maintain working and professional relationships
Ability to communicate effectively over the phone EDUCATION & TRAINING
Business Management Diploma September 2013 – April 2015 Humber Institute of Technology and Advanced Learning, Toronto, ON Courses:
Operation Management, Consumer Behavior, Business Communication and Law, Business Ethics, Professional Selling, Business Finance, Promotional Management, Micro Economics, Computer Applications, Accounting(Sage-50), E-commerce and Human Resources Certificate Holder of Basic Security Training
PRESENTLY WORKING
GREENWAY CARRIERS March 2017 – Present
Supply Control Coordinator
5 Copper Rd, Brampton, ON L6T 4W5
Establishing schedules and work procedures, solve work-related problem
Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets
Booking Inbound/Outbound Freight through Load Link
Communicating with load brokers, drivers and custom brokers regarding loads
Schedule and dispatch drivers to pick up and deliver loads to and from customers
Informing customers about delays or changes in pickup and delivery schedules Baldev Singh Bassan
596 Chinook Gate Sq SW,
Airdrie AB, T4B 5E2
adgnji@r.postjobfree.com
REFERENCES AVAILABLE UPON REQUEST
Forecasting and pre-planning for next day’s operation by having a strong daily plan
Ensure all updates in our internal system are done in real time for statuses of all trucks and trailers
Preparing shipping and customs documents for all orders including invoicing
Solving work related issues and assisting other departments in their work
Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation
Experience working on different customer portals like XPO, Expeditors, Pactiv, Pepsi, Retalix, Essity, Kruger, Penske, Midland etc.
WORK EXPERIENCE
CRUSADERS CARGO CARRIERS January 2017 – March 2017 Supply Control Coordinator
115 Whitwell Drive, Brampton, ON L6P 1L4
Preparing shipping and customs documents
Communicating with load brokers, drivers and custom brokers regarding loads
Monitor and update shipment statuses on the company’s internal applications
Collaborate and offer assistance to other team members in delivering optimal transportation service solutions.
Doing the day to day billing operations including accounts payable and receivable by overseeing invoicing to customers and contractor that we work with
Ordering supplies and materials
PEEL TRANSPORT LTD September 2015 – December 2016
Supply Control Coordinator
100 Kennedy Rd S, Brampton, ON L6W 3E7
Preparing shipping and customs documents
Communicating with load brokers, drivers and custom brokers regarding loads
Provide support to other team members as required
Doing the day to day billing operations including accounts payable and receivable by overseeing invoicing to customers and contractor that we work with
Administer bill of ladings, proof of deliveries and invoicing schedules
Review and resolve disagreements on invoices/ pay statements and Negotiate payment arrangements when needed
Investigate and reconcile unbilled/overdue accounts
Ordering supplies and materials
Baldev Singh Bassan
596 Chinook Gate Sq SW,
Airdrie AB, T4B 5E2
adgnji@r.postjobfree.com
REFERENCES AVAILABLE UPON REQUEST
AVAAL TECHNOLOGIES February 2015 – September 2015
Customer Service Associate
7050 Weston Rd, Suite #300, Vaughan, ON
Preparing ACE manifest and ACI trips for different transportation companies
Maintaining communication with customs broker, dispatcher and truck drivers to resolve issues regarding load clearance for both PAPS and PARS
Responding to customer’s questions on Avaal software usage and other inquiries TIM HORTON’S
Team Member June 2014- March 2015
6897 West Finch Avenue Toronto, ON
Supported other workers in packaging
Having the responsibilities of opening and closing the store on weekdays & weekends
Double-checking with our customers to ensure their complete satisfaction
Having an excellent customers service and communication skills
Contact this candidate