Customer Service Office
Resume:
JUSTIN D. SMITH
* * * * * Y A N A L L E N C I R C L E W H I T E S C R E E K, T N
J S M I T 0 5 9 7 @ G M A I L . C O M
P H O N E : 6 1 5 - 9 7 1 - 8 6 7 0
Actively seeking a human resource position as a means to utilize my skills within an Human Resources position, including superb customer service
OBJECTIVE
- Intentional Customer service
- Excellent Communications
- Hiring and Interviewing
- Microsoft office (excel)
- Training and development
- Payroll & Documentation
- Office administration
- Case Management Claims
- Budgeting
- Inbound calls
Mt. Nebo Missionary Baptist Churc
Nashville, TN
2016 August-May 2020
Bachelor of Science: Criminal Justice,
Psychology Minor
EDUCATION
Tennessee State University
SKILLS
EXPERIENCE
ASSOCIATE ACCOUNT MANAGER-
TOWNE PARK
April 2019-March 2020 (COVID-19)
- Assist with annual budgeting and performance of location's portal.
- Training and development of staff including supervisors.
- Professionally oversee interviewing, hiring, and temation processes as needed.
CLIENT SERVICE REPRESENTIVE-
PRIMERITUS F INANCIAL
September 2020-Present
- Gather pertinent information from clients including collateral repossessions and incident cases.
- Transfer all information to the client representatives based on coverage
Provide customer service
FRONT DESK SUPERVISOR- HAMPTOM INN
April 2017- April 2019
- Provide excellent customer service for guests
- Transfer calls and messages
- Maintaining communication amongs all staff.
REFERENCES
Theresa Wigfall-Mentor
Asceion- Saint Thomas
adgnim@r.postjobfree.com
Omar Garner-Team l ead
Teamlead for Towne Park
adgnim@r.postjobfree.com
Pastor Therodore Bryson
adgnim@r.postjobfree.com
Student Admissions- Tennessee State University
August 2015- May 2017
- Maintain office and upkeep files
-
Offered excellent customoer service to all student and facul.
- Greet student, supervisers, and staff with optimism
- File and update student record abiding HIPPA.
Contact this candidate