NEELAM SAINI

* ***** **, ********, ** L*P *K*

905-***-****/ 416-***-**** adgnic@r.postjobfree.com

SECURITY GUARD

HIGHLIGHTS

Valid Ontario Security Guard License and extended work experience in security service field

Currently valid First Aid and CPR Level C Certificate as well as Dangerous Goods certificate

Valid Restricted Area Identity Card (RAIC) ID: Purple pass for Toronto Pearson Airport

Able to interact with people while ensuring their safety

Proven communication skills: fluent in English, Hindi, Urdu and familiar with Punjabi

Strong background in providing great customer service, resolving complaints and issues in a timely and professional manner

Good team player and ability to work individually under minimum supervision

Quick learner, problem solver and working efficiently under pressure

Highly reliable who can make a positive contribution to the team

Basic computer skills: MS Word and Internet

WORK HISTORY

Screener Oct 2018 – May 2020

ASAP Secured Inc – Air Canada cargo, Mississauga, ON

Screened cargo items received from Federal Express for Air Canada cargo using X-Ray, visual and physical search

Operated high-tech screening devices, walking metal detectors, and handheld metal deflectors

Reported unusual and suspicious cargo items to supervisor

Responded to emergency situations quickly and accurately Aircraft Groomer March - June 2018

Global Aviation Services (LBPIA), Toronto Pearson Airport, Mississauga, ON

Worked in a team and coordinating with fellow employees grooming all aircraft types at Toronto’s airport

Ensured that customers enjoyed a clean and comfortable cabin during their flight

Provided the service was preceded by a flurry of activities with varying aircraft turnaround times with on time departures

Access Control Guard Jan 2016 – Jan 2017

ASP Securities Inc, Toronto Pearson Airport, Mississauga, ON

Provided access to authorized personnel at Toronto Pearson Airport into controlled area through access control posts. RAIC check by: Biometric, Computer, FTR list

Fast and accurate response to different Emergency situations

Observed, prevented and reported unusual and suspicious occurrence Mobile Security Guard Dec 2009 – Jan 2016

NEELAM SAINI

905-***-****/ 416-***-**** adgnic@r.postjobfree.com Page 2 Garda World- Toronto Pearson Airport, Mississauga, ON

Performed exterior and interior patrolling of commercial premises

Fast and accurate response to different emergency situations

Observed, prevented, and reported unusual and suspicious occurrences Customer Service Agent Jan 2005 – Oct 2007

ServisAir - Toronto Pearson Airport, Mississauga, ON

Assisted embarking/disembarking wheelchair passengers and their personnel effects from aircraft through airport terminal.

Assessed passenger needs and abilities to make use of the correct mobility equipment. Screening Officer Oct 1992 – April 2004

Group 4 Falck Securities, Toronto Pearson Airport, Mississauga, ON

Provided Security customer service to the travelling passengers

Processed passengers and their carry-on baggage to prohibit the transport of items that may pose threat to aviation security.

Operated high-tech screening devices, x-ray, walkthrough metal detectors, and handheld metal detectors, Explosive detection trace (EDT)

EDUCATION and CERTIFICATIONS

Security Guard License

First Aid and CPR Level C, Canadian Red Cross

Bachelor of Arts, University of Delhi, India

Contact this candidate