Employee Executive

Robert Millett, MS

** ***** **** ***** ***** Number 914-***-****

Putnam Valley, NY 10579 adgnfv@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Club Fit, Briarcliff Manor, NY June 2019 - present Talent Development Specialist, Human Resources

• Collect and review all information from executive teams and provide professional support to managers in employee termination, providing a safe emotional space for all parties. Creates both internal and external digital channels for departments across the firm to help streamline communications.

• Trained management and executive team on the use of HRIS software and how to troubleshoot problems to reduce call volumes to IT department.

• Developed a new recruitment strategy that resulted in a 30 percent increase in hires by understanding and analyzing market trends and building upon historical data

• Serve as department head for planning, evaluating and analyzing special community projects. Provide expertise to ensure each event yields the most success by collaborating with over ten executives and their staff.

• Manage and respond to all employee inquires pertaining to Human Resource and Information Technology concerns in a timely manner. Resulting in a ten percent decrease call volume to IT.

• Composed and implemented a new employee handbook within the first three months of employment. Hosted information sessions with department heads and talked through their job functions as well as which rules needed to be written and enforced. After consulting with the Legal Department, the handbook was implemented

Vassar Brothers Medical Center, Poughkeepsie, NY November 2018 - June 2019 Human Resource Representative, Human Resources

• Negotiated between union employee and union representative regarding employee performance and need to correct behavior noncompliant with standards of Vassar Brothers Hospital. Parties held meetings and participated in a grievance hearing procedure. In most cases, the parties reached a mutual agreement.

• Created and maintained all meeting minutes pertaining to contract negotiations on behalf of entire hospital. In most cases, minutes were used to settle disputes and were the first line of defense for contract negotiations, creating of minutes avoided the use of arbitration.

• Audited over 5,200 employee files to ensure licensure and certifications were up to date, and as a result, passed the Department of Health inspection.

• Using my IT background, navigated the back systems of the HRIS software to troubleshoot basic IT issues. Empowered the Human Resource department by creating and distributing a policies and procedures document to develop staff knowledge of the HRIS system and providing solutions to frequently asked questions

St. John’s Riverside Hospital, Yonkers, NY February 2018 – September 2018 Human Resource Benefits Coordinator, Human Resources

• Served as a liaison between employees and healthcare providers to ensure the distribution of benefits information. Advised employees regarding in-network physicians, administered insurance cards and provided additional insurance information.

• Researched and analyzed administrative issues pertaining to employee timecards, leave and labor laws. Resulting in creating a more open communication between Human Resources and existing departments.

• Collaborated with the HR team to develop a training plan to increase employee understanding of benefit plans. Ensured all new hire benefit information was available in one package, and appropriate vendors attended every orientation. This access decreased traffic to the HR department.

• Participated in new hire orientations and distributed benefit information and enrollment forms. Created daily and weekly vendor invoices, ensuring timely approval and submission to Accounts Payable. Conducted interviews with employees to review paid leave, retirement options, and healthcare benefits. Mercy College, Dobbs Ferry, NY October 2015 - February 2018 Student Accounts, Student Relations

• Trained new hires in all programs and software systems, including Argos, Banner, Microsoft Office. Served as a debt collector liaison. Trained and mentored new Student Account Counselors, cross-referencing numerical data utilizing Banner and CashNet P&L Computer Programs to decrease financial discrepancies

• Counsel students and families on the admissions and financial aid process of Mercy College. Maintained thorough knowledge of Financial Aid, College Admissions, Career Counseling resources.

• Advised students regarding Financial Aid procedures, including collecting personal identifiable information (PII) documentation and maintaining confidentiality. EDUCATION

Mercy College, Dobbs Ferry, NY September 2012 - May 2017

• Degree: Master of Science in Human Resource Management

• Degree: Bachelor of Science in Accounting and Finance Technical & Specialty Skills

Record Keeping, Analytical Reasoning, Research, Labor & Employment Law, Clerical & Administrative Duties, Customer Service, Microsoft Office, Training Development, Information Technology

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