Product knowledge, computer literate

Sterling faith J. Pesinable

Mobile No.: +971*********

Email address: **************@*****.***

Address: Hamdan Street, Abudhabi UAE

Career Objectives:

To secure a challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally. To join interactive organization that offers me a constructive workplace for communicating and interacting with customer and people. Key skills:

• Communication and customer service.

• Money handling.

• Can work within supervision and under pressure.

• Computer literate.

• Ability to maintain strict levels of confidentiality in handling sensitive information.

• Goal-driven.

• Friendly, enthusiastic, and full of positive energy.

• Flexible with scheduling and available to work at retail hours. Professional Experience:

Company : BMA International Group

Concept : Redtag

Location : Redtag Bawabat Al Sharq Mall, Banyas East Abudhabi UAE Period : May 8 2015 to July 19, 2020

Positions :

Cashier

• Count money in cash drawers at the beginning of the shift to ensure that the money is correct and have adequate change.

• Receive payments by cash, credit cards, vouchers or automatic debits.

• Issue receipts, refunds, credit or change due to customer.

• Maintain clean and orderly check out areas.

Sales/Merchandiser

• Customer service skills: the correct customer always right. You will need to be able speak in a friendly way to customers. Listening to their needs and helping communicate options for them.

• Flexibility: you might have to work long hours, night or weekend.

• Removing stock from the back store.

Management Trainings

Visual Merchandising to maintain the store standard of the shop and the mastermind of intriguing window display to deliver and communicate visual concept and strategies to promote retail brand.

Be SMART to smile while greeting your customer, motivate yourself better to reach your goals, being attentive to all your customers’ needs and wants, being respectful to other people especially to your customer, and being truthful to the organization. Award:

Champion of the Month / Best Employee of the Month (February 2018) Customer Service Award (March 2019)

Employment History:

Food and Beverage staff at tryp hotel by Wyndham, Abudhabi UAE February 10 to April 15, 2015

Food and Beverage Staff/trainee at island Spoon, Bacolod City, Philippines March 30 2014 to October 15, 2014

Front Desk at Le Soleil de Boracay Philippines

April 6, 2013 to January 7, 2014

Educational Background

University of Negros Occidental-Recoletos

(Bacolod City, Negros Occidental Philippines)

Bachelor of Science in Hospitality Management

Personal Information:

Date of Birth: August 7, 1992

Age: 28 years old

Passport No.:P1116321B

Nationality:Filipino

Civil Status:Single

Religion:Christian

Language Spoken:English, Basic Arabic

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