Social Media Manager

Kathleen Wantuck

*********@*****.***

585-***-****

EDUCATION

Ithaca College, School of Business

Bachelor of Science in Business Administration May 2020

•Concentration: International Business and Marketing

•Overall GPA: 3.6

•Dean’s List (Fall 2017- Spring 2020), Leadership Scholar Program (2017- 2020), Carl Sgrecci Scholar (2017-2020)

•Graduated with Cum Laude

PROFESSIONAL EXPERIENCE

Manager, Canandaigua Sailboard - Canandaigua, NY Fall 2019 - Present

•Responsible for creating the first ever training orientation through Neon Wave LLC, manage a group of 20 individuals, conduct hiring process, implement continuous staff education and training

•Highest sales in the history of Neon Wave LLC at $55,000 since November 2019

•Create purchase orders, execute transfers, organize inventory, rearrange floor plan biweekly to display new or different merchandise

•Manage online rental platform, tend to customer voicemails/emails, provide an excellent customer experience

•Develop sanitizing and cleaning protocol, evaluate performance systems, adapt to changing environments

•Teach individual and group lessons

Manager, Canandaigua Sailboarding – Canandaigua, NY August 2015 – Fall 2019

•Manage reservation book, inventory, lesson schedule, phone calls

•Advanced product knowledge of kayaks and paddleboards, sell and promote products, teach lessons, communicate with customers about needs and match to best products

•Market products confidently which lead to increase in personal sales, resolve client concerns, provide excellent customer service by greeting and answering questions, resulting in promotion to shop manager

•Conduct and evaluate hiring process, create and administer training manual and training session for new and old hires, implement new marketing campaign through social media, design flyers and posts for promotional specials

Independent Tutor, Freelance Ithaca College – Ithaca, NY November 2017 – May 2020

•Teach material and provide various study activities in the following courses: macroeconomics, microeconomics, legal environment of business, financial accounting, business analytics & technology

•Create and administer review sessions, proctor exams

•Gain experience working with students who have learning disabilities

Marketing E-Board Team, CAC Ithaca College – Ithaca, NY August 2018 – May 2020

•Attend weekly meetings, plan and prepare for Relay for Life, host on-campus events and activities

•Manage social media accounts, create graphics for events, brainstorm ways to market CAC and Relay for Life

Cosmetic Sales Associate, Lord and Taylor – Victor, NY November 2017 – January 2019

•Sell and promote cosmetic counters, communicate with clients about needs and match to best products

•Market products confidently which resulted in increase in personal sales, resolve client concerns based on product knowledge, provided excellent customer service by greeting and answering questions

LEADERSHIP AND INVOLVEMENT

•Leadership Scholar Mentor, Ithaca College – Ithaca, NY August 2019 – May 2020

•Treasurer, CAC Ithaca College – Ithaca, NY August 2019 – May 2020

•Marketing E-Board Member, CAC Ithaca College – Ithaca, NY August 2018 – May 2020

•Leadership Scholar, Ithaca College – Ithaca, NY August 2017 – May 2020

•Writing Tutor, Ithaca College – Ithaca, NY October 2017 – December 2017

•National Honor Society, Canandaigua Academy – Canandaigua, NY May 2016 – May 2017

•Peer Mediator, Canandaigua Academy – Canandaigua, NY September 2009 – May 2017

SKILLS

Excel Certified Google Analytics Certified Proficient in Spanish

Organized Detail Oriented Natural Leader

REFERRALS

Steve Howie Eric Machan Howd Michele Lenhart

Previous owner Canandaigua Sailboarding Assistant Professor, Department of Writing Director of Student Engagement Canandaigua, NY Ithaca College, Ithaca, NY Ithaca College, Ithaca, NY

*******@*********.**.*** *****@******.*** ********@******.*** 585-***-**** 607-***-**** 607-***-****

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