Data/Business Analyst

OLOJO MICHAEL ADELAJA

ADDRESS: ***, ******* ******, ****** ******, Off Ekoro Road, Abule-Egba, Lagos

EMAIL: ***************@*****.***

PHONE: +234**********, +234**********.

PROFESSIONAL SUMMARY:

I am a hardworking business/data analyst with strong knowledge of mathematics seeking to work with a reputable organization: coming with outstanding understanding of business operations along with analytics tools for successful analysis of data. Also bringing years of experience in analyzing, visualizing and interpreting data so as to steer intelligent business solutions.

CORE COMPETENCES:

Data Analytics skills

Business Analytics skills

A team-spirited individual.

Highly organized, dependable and creative.

High Proficiency in MS Word, MS Excel, MS PowerPoint.

Proficiency in Power BI, SQL, Python Programming.

CERTIFICATIONS:

IE Logic Data Analysis and Reconciliation

IE Logic Advanced Data Analysis and Reconciliation

Utiva Data Analytics Program Accelerator

Utiva Big Data Analytics Using Python

Udemy Data Analytics Essentials Using Power BI

World Quant University (Scientific Computing and Python for Data Science)

World Quant University (Machine Learning and Statistical Analysis)

WORKING EXPERIENCE

Philips Outsourcing (seconded to First Bank of Nigeria) 2017 - Present

Post Held: Retail Processing Center, Performance / Data Analyst

Job Description:

Coordinating and facilitating communication of performance issues to all staff of the Centre, including preparation of monthly score card for Retail Processing Center.

Prepare monthly performance and compliance report for Retail Banking Operations.

Exploring, patterning and providing insights on different variables of data and as applied to management’s request.

Providing insightful and strategic technology research analytics.

Managing process improvement initiatives related to data collection, analysis, modelling and presentation.

Rendering daily, weekly and monthly data insight on efficiency performance of Retail Processing Centre to the management.

Prepare daily and weekly performance and compliance report for all branches.

Influencing business decisions through data insights and trend strategies

Ensuring data quality and accuracy via data cleansing projects.

Responding to branches’ requests and complaints on First Bank Helpdesk.

Utiva Data Academy

Post Held: Mentor (Utiva Data School) July 2020 - Present

Job Description

Reviewing the students’ project in Utiva Data Analytics School.

Organizing mentoring sessions for the students

Carry out a rigorous and structured follow up with students and giving a constructive feedback to the students.

Post Held: Data Analyst Consultant May 2019

Job Description:

Working with a network of other consultants from different fields and professional experiences to help emerging business turn their data to business intelligence.

Accomplishment:

Active participation in the Hackathon that involve different professional data analyst with the purpose of analyzing, modelling, visualizing and interpretation of World Bank raw data to enable us make decisions and advise the bank accordingly based on the insight derived from the data.

Post Held: RPC Helpdesk Communication Officer June-Sept 2017

Job Description:

Resolve branches' complaints on account opening via email.

Provide appropriate response to the branches on enquiries and requests via email.

Disseminate information to all the branches on any new development in the bank.

Ensure that the branches strictly comply with the required documents for all type account opening and account updates.

Prepare daily report on emails responded to.

HR Indexx (seconded to First Bank of Nigeria) 2014 - 2016

Post Held: Call Centre Consultant/Email Administrator/Support Team Member

Job Description:

Treating customers’ complaint/enquiry/request via inbound calls.

Provide detailed information on services and products to customers

Treating customers’ complaint/enquiry/request via email within the given stipulated time.

Escalating and logging customers’ complaint based on different types of dispense errors.

Produce the team’s call reports for daily, weekly and monthly work activities.

Accomplishment:

Excellent inter personal relationship with the customers

Active participation in the marketing of the bank’s products to the customers.

Abraham Adesanya Polytechnic Ikeja Lagos 2013-2014

Post Held: Mathematics and Statistics Lecturer

Accomplishment:

Impact relevant knowledge in my field of specialization.

The students were able to understand, comprehend and different solve problems in Mathematics and Statistics.

Leadway Pensure Fund Administration 2011

Post Held: Fund Administrator

Job Description:

Sorting of pensioners’files

Advising customers on different applications and their benefits

Calling customers to make enquiry

Processing pensioners gratuity

Accomplishment:

Excellent interpersonal relationship with the customers.

Active participation in enlightening the pensioners about different pension applications.

EDUCATIONAL QUALIFICATIONS

University of Ibadan, Oyo State 2016-2018

M.Sc. Mathematics (Algebra and Topology)

Federal University of Agriculture Abeokuta, Ogun State 2008-2012

B.Sc. Mathematics

Anwar-Ul-lslam Model College Agege, Lagos State 2000-2006

Senior Secondary School Certificate (SSCE)

PERSONAL DATA:

Date of Birth: 20 October, 1990

State of Origin: Osun State

Marital Status: Married

HOBBIES: Reading, Teaching, Drumming and analyzing figures.

REFEREES:

MRS. ADUYEMI ADEBUKOLA

National Agency for Food and Drug

Administration and Control (NAFDAC)

Principal Regulatory Officer

49, Main Avenue, Federal Housing Estate Ado-Ekiti State

Tel: 080********

MR. AKINLADE ADEDAMOLA

Temp & Ace Limited

Brand Consultant/COO .

18-20, Makanjuola Close Oke-Ira Ogba.

Tel: 080********

Contact this candidate