Chad Oliver

607-***-****

adgn9y@r.postjobfree.com

Skills

● Windows Server 2008 R2, 2012 R2, 2016,

2019

● Windows 7, 8,1, 10

● Powershell

● Active Directory

● Group Policies

● Hyper-V Server

● Active Directory Federated Services

● System Center Configuration Manager

● Pure Storage

● Barracuda Mail Filter

● Kaseya

● Redhat, CentOS, and Oracle Linux

● Bash

● Zabbix

● VMWare ESXi

● VMWare Horizon View

● PowerCLI

● Actifio

● Unitrends

● FreePBX

● LogicMontior

● Veeam

● Grafana

Work Experience

Network and Telecommunications Engineer Delhi Telephone Company Delhi, NY

August 2019-Present

● Implemented an Open Source Monitoring system to better track network performance and downtime

● Used an Open Source Business Intelligence tool to map and graph network performance trends in real time. Giving the organization better visibility into what the network and devices are doing at any point in time

● Automated the creation of customer network devices in the local DHCP server. Speeding up provisioning of equipment and eliminating human-made errors during the provisioning process

● Spearheaded a push to move all Windows 7 Machines to Windows 10 before the end-of-life date

● Migrated a Windows 2003 file server to Linux, saving licensing costs and creating a more resilient architecture

● Setup a documentation server. Allowing the company to aggregate physical and digital documentation in a centrally managed location

● Spearheaded the migration from onsite Exchange and tools to Microsoft 365. Senior Systems Engineer Helix Systems, INC

New York, NY

April 2019-August 2019

● Worked with vendors to implement and configure a variety of Windows based solutions

● Used LogicMonitor to proactively assess and resolve issues before they became a larger concern

● Was responsible for assessing and managing a large scale Veeam Infrastructure, including backups to remote data centers and cloud storage providers

● Escalation Contact for Help desk users

Senior Systems Administrator SUNY Delhi

Delhi, NY

Aug 2015-April 2019

● Spearheaded the implementation and documentation of System Center Configuration Manager, drastically cutting down the time required to manage images and deploy software

● Upgraded Oracle Linux 4 to Oracle Linux 7 on our production Student Information Management Platform allowing us to meet security requirements outlined by the State

● Implemented an open source monitoring system to proactively address issues and follow infrastructure trends

● Tier 3 contact for the organization’s Help desk. Providing high-end user and workstation support for OSX and Windows.

● Implemented and managed a Horizon View infrastructure for a number of labs around campus

● Technical mentor to junior technicians

Director of IT Sportsfield Specialties

Delhi, NY

Feb 2013-Aug 2015

● Migrated the corporate email system from a hybrid on-site/hosted solution to Office 365 Exchange Online, reducing hardware and infrastructure costs while lessening reliance on limited, outdated storage

● Installed Spiceworks Helpdesk and Inventory system to better track help desk requests and maintenance before problems arose

● Spearheaded the consolidation of twelve physical Server 2003/2008 servers to a Microsoft HyperV virtual environment, eliminating ten of the twelve server while increasing uptime for the current applications

● Upgraded an Active Directory infrastructure from Server 2003 and migrated to a Server 2012 forest and implemented Group Policies

● Implemented a Unitrends Recovery Series appliance with cloud replication, increasing our available backups while decreasing the total backup window

● Completed network overhaul by implementing new Netgear switches and Meraki UTM appliance which reduced the total number of internet and network outages

● Created a MediaWiki based document library to easily record IT related information

● Deployed a FreePBX (Asterisk) based phone system with Yealink SIP desk phones Network Support Specialist

Delaware Academy

Delhi, NY

August 2011 - August 2012

● Implemented and Managed a VMWare ESXi 5.1 virtual infrastructure, migrating twelve physical servers to virtual machines running on a dual Dell R720 hosts in a redundant cluster with an EMC VNXe3300 NAS datastore

● Deployed a new Meraki based wireless infrastructure with Windows RADIUS Server for authentication, eliminating many user requests and simplifying the wireless process

● Configured and deployed thirty Meraki switches, moving our network from 100 Mb/s to 1 Gb/s, with 10 Gb/s backhauls to the MDF

● Responded to tier one and two help desk request, which involved troubleshooting anything from server and network to desktops and projectors

● Completed the configuration of an EMC Networker backup software with an EMC Datadomain appliance as the target

● Assisted in the migration of an onsite Exchange 2007 Server to a hosted Google Apps environment

Help Desk Technician Sportsfield Specialties

Delhi, NY

May 2008 - July 2011

● Managed the tier 1 help desk, and was responsible for providing local and remote support to 150 employees throughout the United States

● Deployed Desktops and Laptops to new employees and maintained an update schedule for current employees

Education

Bachelors of Technology in Network Administration SUNY Delhi Delhi, NY

December 2010

Personal Accomplishments

● Maintain a personal lab dedicated to learning new, open source, technologies

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