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Sales Customer Care

Location:
Fort Wayne, IN
Posted:
October 05, 2020

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Resume:

MARYJEAN LEPSCH

Sales Professional

260-***-**** adgn5b@r.postjobfree.com

QUALIFICATIONS

Successful sales, marketing & customer service experience

Highly skilled in prospecting, presenting to decision-makers, opening new accounts and increasing sales volume of existing accounts

Adept at following up, relationship building and networking

Excellent verbal and written communication skills

Computer experience: Windows, Word, Excel, Quickbooks, Axapta, Sage, internet navigation and website maintenance

Sales Award winner- recognized for meeting and exceeding sales quotas, developing/enhancing new business, enthusiasm and self- motivation.

EXPERIENCE

Inside Business Development Consultant, Heritage Parts/PT Holdings 10/2015-5/2020

Promoted company capabilities to prospects, current and inactive customers. Secured appointments for outside business development manager. Collaborated with customer service team. Selected to and served on Communications and Charity teams. Sales volume of customers contacted YTD is over $10,000,000. Special Market Sales Manager/Customer Care, cinda b USA Fort Wayne, IN 10/2010-6/2015

Managed largest corporate customer representing 18% of total company sales; Marketed to online, retail and direct customers. Guided national sales force to achieve goals.

Customer Service, Baekgaard, Ltd. Fort Wayne, IN

3/2010-7/2010

Provided telephone support to consumers, retailers and sales representatives. Efficiently processed orders, solved problems and generated $11,000 in sales over a two month period by launching outbound call program to inactive customers. Developed major accounts in the domestic and international markets. Family Service, Covington Memorial Gardens Fort Wayne, IN 5/2009-3/2010

Offered pre-arrangement and at-need burial & funeral programs to families. Provided after-care services. Organized holiday remembrance program open to the public.

MARYJEAN LEPSCH

Marketing Representative, Petroleum Traders Corporation Fort Wayne, IN 12/2006-03/2008

Sold an average of 1 million gallons/month of gas, diesel and kerosene to jobbers, oil companies and commercial trucking companies throughout the United States. Consistently added new customers at profitable margins. Developed strong relationships and sold repeat contracts to OmniSource Corporation and Defense Energy Services.

National Sales Director, Destination Scrapbook Designs Fort Wayne, IN 02/2003-12/2006

Increased sales of wholesale scrapbooking products to store owners and chain store buyers internationally through personal contact, targeted mailings and trade shows. Developed sales and pricing strategies for existing and new products. Inside Sales Manager, Workspace Solutions Fort Wayne, IN 0920/01-02/2003

Managed showroom, marketed office furniture and store fixtures to new and repeat customers. Provided custom proposals and layouts. Developed long term relationship with Northrop Grumman Corporation and Vision Care Associates. EDUCATION

Bachelor of Science Degree, State University of New York at Geneseo. Management Science major, concentration in Marketing. Received Rochester American Marketing Association Outstanding Member Award.



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