Name: George Washington Mwakio
Nationality: Kenyan
Marital Status: Single
Current Address: P.O BOX 145**-*****, NAIROBI
Cell Phone Number: 101342469/072*******
E-Mail: *************@*******.***
OBJECTIVE
Seeking a position that will challenge, utilize and develop my professional IT support,customer service, marketing and management experience,education,inherent and highly developed skills to positively impact the desired performance of a stable company while providing personal and professional growth.
CORE SKILLS AND COMPETENCE
• Highly -motivated, possessing a professional approach with an ability to learn & develop
• Top performer with exceptional inter personal, communication and public relations skills that allow the development of strong rapport with multicultural teams
• Important personal charisma helps my ability to establish & build worthwhile business relationships.
• Adept at using initiative, common sense, judgment, and quick sound decision- making abilities to critically evaluate options and generate well-grounded solutions that will instigate the needed procedures and responses.
• Works efficiently under pressure with a sound professional attitude with pride in personal performance.
• Active listening, Adaptability, Attentiveness, Conflict resolution, Patience, Empathy, Reading physical and emotional cues.
RELEVANT EXPERIENCE AND ACHIEVEMENTS
• Stone Creek Global Ltd(USA) March 2017 to-date
• International Account Executive- Remote role
Duties and responsibilities
Providing support for clients by learning about and satisfying their needs.
Making cold calls or reaching out to prospects.
Following up with prospects several times throughout the sales cycle to ensure needs are being met.
Presenting and demonstrating the value of products and services to prospective buyers.
Compiling and analyzing data to find trends.
Developing sales strategies and setting quotas.
Staying current on company offerings and industry trends.
Maintaining a database of contact information.
Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
Handling complaints and negotiations.
• Kenya Commercial Bank June 2010 to Feb 2017
Digital Marketing Manager
• Supporting the Head of Department, the next level manager, in ensuring the store is well- run, well merchandised and well-staffed.
• Leading a team of Sales Managers and Sales Representatives in the delivery of world-class customer service, effective sales techniques, merchandising standards, and store policies and procedures.
• Attracting, hiring, retaining and developing talented and passionate sale men and ladies.
• Maintaining performance management records and ensuring fairness and consistency of approach and Administration.
• Soliciting ideas and opportunities from the sales team to improve sales and store operations.
• Launching and evaluating new programs and initiatives that impact business performance
• Sales representative
Direct Sales Representative
• Selling and marketing bank products.
• Finding clients for the Bank.
• Negotiating with clients and persuading them to buy bank RELEVANT COURSES
Graduated with a Bachelor of commerce Management Information Systems, a course that integrates information technology with Business management INFORMATION TECHNOLOGY
• Programming:C,C++,VB6,JAVA,Dream weaver,HTML
• Information Systems Project: Involves developing a system that works and suits the user requirements.
• Data and Database Administration: Building a system database using MS ACCESS and MY SQL plus maintaining the database.
Computer Security: Concerned with security of Computer resources and Information systems.
MANAGEMENT
Business courses:
Business management, Financial accounting, Managerial Accounting,Bussiness Statistics I & II,Human resource management,Bussiness Finance e.t.c ACADEMIC BACKGROUND
2003-2007 :DAYSTAR UNIVERSITY: Bachelor of Commerce, Management Information Systems
1997-2000:Voi Secondary School
HOBBIES
• Enjoy travelling and meeting new people.
• Reading Explorative journals and documentaries.
ADDITIONAL INFORMATION
Willing to relocate Nationally and travel around the world. Clean, full driving license.
Health-excellent
Availability- Immediately.
REFERENCES
Mr. Wilson Kwarat Ndiwa.
Safaricom Ltd,
Team Manager,
P.O BOX 66827 -00800
Nairobi.
Mobile No:072*******
E-mail:WKndiwa @safaricom.co.ke
Mr. Earnest Kazonga
Branch Manager
Kenya Commercial Bank
P.O Box 902**-*****
Mombasa Kenya
Mobile no:072*-***-***
E-mail:********@***.**.**
Mr. Bernard Okuku,
Head of Department Science & Information Technology Daystar University.
P.O Box 52422-0200,
Nairobi.
Mobile No: 072*-***-***
E-mail:************@*****.***