Sales Manager
Resume:
CURRICULUM VITAE
KWAME AGYEI AMPIM - DARKO
P.O.BOX 62,
BURMA CAMP, ACCRA.
Mob: +233 (24) 3129122 ***********@*****.***,
************@*****.***
Date of Birth: 1st November, 1986
Marital Status: Married
Nationality: Ghanaian
Gender: Male
Language: English, Twi (Akan)
PROFILE
Results oriented marketing professional with proven track record developing and managing brands to great success.
Able to work under pressure in a fast paced and time multidisciplinary and multicultural environment.
Exceptional interpersonal communicator who constantly and effectively interacts with clients and all levels of management resulting in strong relationship building with key stakeholders and personalities.
Passionate, innovative, decisive, and focused team leader/player who leads high- performing teams through implementing change and improvements
Good marketing and sales skills
OBJECTIVE
A motivated brand and marketing executive with the on-the-ground network, personal eminence, managerial abilities and the requisite skills for the effective establishment of the company key strategic objectives. EDUCATIONAL BACKGROUND
YEAR CERTIFICATE AWARD
2012 – 2014 Master of Business Administration (MBA- Marketing) University of Ghana
2005 – 2009 BSc. Water and Sanitation (Second Class Honours) University of Cape coast, Cape coast-Ghana.
CURRICULUM VITAE
2001 – 2004 Senior Secondary School Certificate Examination, Mfantsipim School, Cape Coast – Ghana.
1998- 2001 Basic Education Certificate Examination Harris School Complex, Cape Coast– Ghana.
WORK EXPERIENCE
YEAR INSTITUTION
June 2019 – June 2020 Furnart Ghana Ltd (Wood and Joinery Manufacturer)
Business Development Manager
Duties
Report directly to the Managing Director
Develop a business development strategy / plan to direct market and sell Furnart products to identify target markets.
Ensure the achievement of set monthly target on overall sales as set by the company.
Plan events and meetings that will ensure the reviving of the Furnart brand
Contact all existing and old clients of Furnart to revive relationship and manage possible orders
Ensure that 70% of all enquires that generate invoices are confirmed as orders.
Ensure the growth of the market share of the company through cross selling and up selling
Plan and implement strategies for entry into new market based on identified products
Ensure the appropriate processes of product market and sale are applied
To increase the shareholder value of the company and maximize profit by improving the operational efficiencies and maximum utilization of the available resources.
Organize monthly training sessions for all marketing staff to endure product confidence
Manage customer relations with major clients to ensure customer retention and satisfaction
Liaising with other Managers and Department Heads to ensure overall smooth management of roles and responsibility.
CURRICULUM VITAE
January 2019 – May 2019 Tower Assets Limited (Cosmetic Distributer)
Head of Marketing and Sales
Duties
Training of sales team
Management of the sales process
Designing and implementing sales strategies
Supervision of the Marketing department
YEAR INSTITUTION
May 2018- December 2018 Trotro TV (Digital Media Company) Sales Consultant
Duties
Generate new leads by meeting with potential Clients.
Persuading clients to buy advertising space or time
Finding out who controls the advertising budget in target organization and contacting them
Explaining the benefits of your medium, using statistics on readership or viewing figures
Offering a price and negotiating around it
Account manage an existing client to ensure needs are satisfied and thy are happy with service
Work to maximize sales and meet targets
Closing deals and recording details
YEAR INSTITUTION
January 2018- May 2018 C & A Business Services (Advertising Agency)
Marketing and Business Development
Duties
Work with department’s heads or staff to discuss topics such as budgets and contracts, marketing plans and the selection of advertising media.
Plan advertising and promotional campaigns
Plan advertising including which media to advertise in, such as Radio, Television, Print, online media and Billboards’
Negotiate advertising contracts
Initiate market research studies and analyze their findings to understand customer and market opportunity for business
CURRICULUM VITAE
Develop pricing strategies for products or services marketed to the target customers of the firm
Meet with clients to provide marketing or technical advise YEAR INSTITUTION
September 2016- December 2017 Kadmec International Limited (Industrial / Comodities Supplies)
Business Development Manager
Duties
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers YEAR INSTITUTION
November 2011 – September 2016 Kamsak Limited (Industrial and Mining Supply) Marketing / Safety & Compliance Manager
Duties
Marketing
Planning and applying the use of various sales and marketing strategies
Managing the budget of the marketing department
Preparing the pricing strategy of the company products
To negotiate with the suppliers and vendors regarding distribution contracts
Local and international sourcing of products
Safety & Compliance
To Develop programs to eliminate or reduce losses as low as reasonably practicable
Implement safety procedures & work safe work operating procedures at warehouse and during transport of products (Sodium Cyanide)
Draw up risk assessments, implementing & Monitoring of storage and transporting of Sodium cyanide in Ghana and other west African countries
Investigate Accidents and non –conformities, control the quality and maintain accident and non conformance records and follow up corrective and preventive actions
Comply with the duties and responsibilities of an appointed safety officer as per mine regulations
Warehouse Management and transport of goods to and from the warehouse to client site CURRICULUM VITAE
Monitor and promote health and safety standards at the warehouse and during transport by means of inspection, audits, competency checks, health and safety programs February 2011- November 2011 Infrastructure Solutions, Accra.( Quantity Surveying/ Projects consultants)
Assistant Quantity Surveyor / Site Engineer
Duties
Preparation of Bill of Quantities for Projects
Procurement of Works
o Evaluation of Tenders
o Preparation of Contract documents
Preparation of certificates for interim and final payments
Supervision of projects on sites
Preparation and submission of progress reports in the interim and final completion of projects to clients (GETFUND, District, Municipal & Metropolitan Assemblies and the Government)
YEAR INSTITUTION
October 2010 - January 2011 Ecobank Ghana (Financial Services) Customer service Consultant
Duties
1. Manage and supervise shop floor activities at the banking hall: Aiding and assisting walk in clients and to give appropriate guidance. To ensure staff are comfortable to work well. To make sure the branch is conducive enough for business both internal and external and to give weekly reports on the activities of the branch 2. Monitoring turnaround time: Monitor clients and to ensure orderliness in the branch. Monitor turnaround time for key transactions in the branch such as account opening, salary payments, enquiries, check book delivery and statement request. Monitor other service standards such as telephone courtesy, workstation, staff training and coaching. 3. Managing customer feedback: Manage feedback from clients (both internal and external) in the area of complaints, complements and suggestions / ideas from staff and to report on them. Observe and monitor staff attitudes towards service delivery. CURRICULUM VITAE
4. Assist with Customer education: Keeping clients informed of new developments and products of the bank
YEAR INSTITUTION
November 2009 - July, 2010 Stanbic Bank Ghana (Financial Services) National Service Personnel
Duties
1. Repairs and Maintenance: Calling of various vendors about a problem, obtaining at least three quotations, analyzing and recommending a contractor, seeking approval for the works and the award of the contract to the preferred contactor, supervision of the awarded contracts at the Head Office and ensuring complete work done at the various branches. Ensuring prompt payment of finished works. Preparation and monitoring of maintenance schedules. Management of Access Control at the Head Office 2. Projects: Doing a drawing per specification and getting sign off for the drawing, obtaining at least three quotations and getting approval for it, awarding the contract and processing initial payment, supervision of the project and confirmation of works done, process final payment.
YEAR INSTITUTION
June 2008 – July 2008 Community Water and Sanitation Agency (Eastern Region) Intern
Duties
1. Assistant supervisor with the construction and management of water treatment facilities for the communities.
2. Assistant supervisor with the construction and management of public toilet facilities 3. Assisted in the launch of Community Led Total Sanitation (CLTS) in the communities through the organization of workshops
CURRICULUM VITAE
PERSONAL INTERESTS
Football
Humanitarian issues.
Environmental issues (water and sanitation)
Traveling
PAPERS WRITTEN
2014 Topic: Strategic Marketing and customer satisfaction the mining industry of Ghana : A case study of Kamsak Limited
(MBA Marketing)
2009 Topic: Performance Study of The Kumasi Sanitary Landfill and Leachate and Septage Stabilization Ponds
(BSc. Water and Sanitation Project Work)
2009 Topic: Upgrading the Water and Sanitation infrastructure at Adisadel Village, Cape Coast.
(BSc. Water and Sanitation Master Plan Project)
REFEREES
Mr. Lawrence Dennis
Sales Manager
Orica Ghana
***************@*****.***
Mr. Appah Emmanuel
Managing Director
Seratul Limited,
Accra, Ghana.
*********@*****.***
Mr. Kojo Fuachie
Chief Financial Officer
Kamsak Limited
Accra, Ghana
(024*******), (027*******)
********@*****.***, ********@*****.***,
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