Patricia June Branford

United Kingdom

+447********* (UK) • Dual Citizen SA and UK • adgmy7@r.postjobfree.com

SA Residence – Henley on Klip • Equity status – restricted vision in right eye (EE)

Personal statement

Highly organized and diligent professional drawing upon over ten years of management experience in human resources contributing to smooth and productive operations. Collaborate cross-functionally across organizational levels to build consensus, legal compliance, and world class human resources practices within world-class organisations.

Proficient in complex live in care for the elderly. A proven track record of handling medication administration, schedule management, maintaining care plans, mobility assistance, grooming and bathing assistance and companionship.

I have cared for patients with Parkinson’s, motor neurone disease including rig/peg feeding, catheter management, chronic kidney disease, dementia, incontinence management, diabetes and post-operative care.

Qualifications and references available upon request and enhanced DBS criminal check available.

Currently located in the United Kingdom due to COVID and will be returning to South Africa in October 2020 and available immediately.

Attributes

Exceptional communication skills

Compassionate

High energy levels

Reliable

Trustworthy

Patient

Flexible

Creative

Team player

Core Competencies

H.R Management

Organizational redesign

Legal Compliance

Occupational Health and Safety

Career Development

Labour Law / CCMA /Unions

Training and Development

Recruitment Processes

Budgeting

Talent Management

Payroll Management

Internal Auditing

Employment Equity

Community projects

Project Management

Complex Health Care

Education

FIELD OF STUDY – HEALTH AND SOCIAL CARE (U.K. QUALIFICATIONS)

Advanced Health and Social Management Diploma Level 5

Care Certificate – 15 standards

Advanced Psychology Diploma

Anatomy and Physiology Advanced Diploma

Autism Awareness Diploma

Basic Life Support for Health and Social Care Diploma

Caring for people with learning disabilities Diploma

Caring in hospitals certificate

Child Psychology Diploma - Accredited with IAO

COSHH Diploma

Counselling Skills Advanced Diploma - Accredited by International Alliance of Holistic Therapist UK

Dementia Awareness Diploma

Diabetes Diploma

Diet and Nutrition Advanced Diploma

Food Safety Diploma

Grief and Bereavement Counselling Diploma

Health and Social Care Diploma

Mental Health and Social Management Diploma

Safeguarding Adults Diploma

Safeguarding children and young people Diploma

Certificates

Moving and Handling – Care Skills Academy UK

Fire Safety for Domiciliary Care – Care Skills Academy UK

Food Hygiene – Care Skills Academy UK

Infection Control – Care Skills Academy UK

Caring in Hospitals Certificate – Open University UK

COVID-19 Awareness certificate

Dysphagia – Nutricia UK

FIELD OF STUDY – MANAGEMENT (U.K. QUALIFICATIONS)

Agile Project Management Diploma

Business Law Diploma

Conflict Management Diploma

Environmental Legislation Diploma

Environmental Management Diploma

Environmental Waste Diploma

Retail Management Diploma

Risk Management Diploma

FIELD OF STUDY – HUMAN RESOURCES (U.K. QUALIFICATIONS)

CBT Advanced Diploma

Essential Book keeping Diploma

Employment Law Diploma

Equality, Diversity and Discrimination Certificate

Human Resources Management Diploma (x2)

Interviewing Skills Certificate

Life Skills Coaching Advanced Diploma

Payroll Diploma

Sage 50 Payroll Practitioner Diploma

FIELD OF STUDY – EDUCATION (U.K. QUALIFICATIONS)

Child Care Diploma

Child Development Diploma

Educational Phycology Diploma

Higher Level Teaching Assistant Diploma

Special Educations Needs Advanced Diploma (SEN)

FIELD OF STUDY – HOSPITALITY (U.K. QUALIFICATIONS)

Customer Service Level 1 & 2 Diplomas

Event Management Diploma

Hotel Management Diploma

Hotel Reception Diploma

Travel and Tourism Diploma

Restaurant Service and Management Diploma

Wedding Planning Diploma

FIELD OF STUDY – PARALEGAL PRACTITIONER (S.A. QUALIFICATIONS)

oIntroduction to South African law

oSources of South African law

oClassification of South African law

oIntroduction to the legal profession

oPrivate law and civil procedures

oCriminal law and procedures

oBusiness law

oLaw of evidence Courts and alternative dispute resolution

oThe Constitution and the impact of HIV/AIDS on the law

oHuman rights

oLegal comparison and perspectives on the law

oLegal language and reading

oLegal writing skills

oLegal argument, logic, interview and oral advocacy skills

oLegal research

CERTIFICATES

oAdvanced English Spelling Certificate

oBoost your concentration Certificate

oCaring in Hospitals Certificate

oCOVID – 19 Certificate

oDysphagia Certificate

oFirst Aid Level 2 Certificate

oFire Warden Certificate

oGDPR Certificate

oHACCP Certificate

oInterviewing Skills Certificate

oMaster Planning Certificate

oMastering Talking Certificate

oSafety Representative Certificate

COURSES

Local area networks

Target Selection Interviewing

Sage VIP Premier Payroll and Human Resources Modules

Sage VIP People Payroll

AIDS Counsellor

Writing and developing learning material according to South African Qualification Authority

Internal Auditor

CCMA Rules and Arbitration

Financial for non-financial managers

Employment equity and skills development

Skills Development Facilitator

Assessor

YUM quality audits for KFC

Sales Manager Pro Program

Sales Management Bootcamp

Money Laundering

Super user ERS Biometric

Psiber Payroll

Moving and Handling

Rig/PEG Feeding

Employment History

Live in Complex Carer – United Kingdom

(January 2020 – Present)

Achievements and responsibilities:

Attended two weeks training through Christies Care

Full personal care

Schedule management

Mobility assistance

Maintaining care plan

Grooming

Cooking in accordance with diet plan

Maintaining house-keeping standards

Medication administration

oClients have included : dementia, MND, Parkinson’s, Chronic Kidney Disease, Palliative Care

HR / Payroll Specialist, Consolidated Store Holdings, South Africa

(January 2019 – December 2019 FTC)

Achievements and responsibilities:

Reviewed, updated, and revised company hiring practices, vacation, and other human resources policies to ensure compliance with occupational health and safety and all regulations. Successfully headed up payroll transition from VIP Sage Payroll to Psiber Payroll (1300 employees on eight payrolls). Project managed and implementation of ERS Biometric Access System for 14 retail / wholesale stores. Implementation of the biometric system to reduce absenteeism/overtime saving costs to the company.

Full-time studying, caring for elderly parent and processing UK Citizenship

(May 2018 - January 2019)

Human Resources Manager, Kawena Distributors, South Africa

(September 2012 – May 2018)

Achievements and responsibilities:

:

Made travel arrangements for executives and coordinated conferences and meetings. Prepared agendas and coordinated catering for all meetings. Co-ordinated and directed office services, such as budget preparation, housekeeping to aid executives. Met with individuals, special interest groups and others on behalf of executives, committees and boards of directors. Reviewed operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. Conducted researched, compiled data, and prepared papers for consideration and presentation by executives, committees and boards of directors. Attended meetings to record minutes. Managed and maintained executives' schedules.

Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommended needed changes. Coordinated recruitment and placement of training program participants. Identified staff vacancies and recruited, interviewed and selected applicants. Hired, trained, evaluated and discharged staff, handled personnel grievances. Analysed and modified compensation and benefits policies to establish competitive programs and ensured compliance with legal requirements. Monitored compliance with health and fire regulations. Processed payroll information. Oversaw regional and local sales managers and their staff in the absence of the operations director. Performed difficult staffing duties, including dealing with understaffing, arbitration of disputes, dismissing employees and administering disciplinary procedures. Represented the company at arbitrations and disputes.

Accomplishments

100% success for arbitrations – over 100 cases saving the company over 500 000.00 ZAR

Implemented electronic filing system for employees’ personal files allowing leadership to gain access worldwide to employee data.

Group Human Resources Manager, Natures Choice Products (Pty) Ltd / Sequence Logistics (Pty) Ltd, South Africa

(June 2010 – July 2012)

Achievements and responsibilities:

Implemented and managed the company performance appraisal systems and suggested enhancement to it in order to achieve the performance targets set by the business. Provided channels of communication between the management team and employees. Negotiated bargaining agreements and helped interpret labour contracts. Analysed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Planned and conducted new employee orientation to foster positive attitude toward organizational objectives. Analysed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Conducted and administered fiscal operations, including accounting, planning budgets, authorizing expenditure, establishing rates for services and coordinating financial reporting. Oversaw the evaluation, classification and rating of occupations and job positions. Prepared personnel forecast to project employment needs. Represented the company at arbitrations, wage negotiations and disputes.

Accomplishments

Streamlined nine payrolls to two payrolls within nine months reducing payroll administration costs by over 500 000 ZAR

Successfully settled wage negotiations within two consultations with the union

Successfully coordinated and settled industrial action within 3 days preventing the company losing over 1 million ZAR production

Successfully achieved 100% success rate for CCMA arbitrations since 2010 (78 cases)

Reason for leaving Company financials and senior staff head count was reduced

Various Positions, Coca-Cola Canners of Southern Africa (Pty) Ltd, South Africa

(July 1997 – May 2010)

Human Resources Development Manager: 10 February 2010 – May 2010

Learning and Development Manager: 1 March 2009 – 9 February 2010

Human Resources Manager: 21 March 2007–28 February 2009

Group HR Generalist – PA functions to MD: 1 June 2006 – March 2007

Human Resources Generalist: 14 July 2003 – May 2006

HR Officer: 1 October 1999 – 14 July 2007

HR Admin Assistant: 17 July 1997-30 September 1999

Achievements and responsibilities:

Managed the company performance appraisal systems and suggested enhancement to it in order to achieve the performance targets set by the business. Provided channels of communication between the management team and employees. Negotiated bargaining agreements and helped interpret labour contracts. Analysed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Planned and conducted new employee orientation to foster positive attitude toward organizational objectives. Analysed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices. Conducted and administered fiscal operations, including accounting, planning budgets, authorizing expenditure, establishing rates for services and coordinating financial reporting. Oversaw the evaluation, classification and rating of occupations and job positions. Prepared personnel forecast to project employment needs. Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labour relations, and employee relations. Planned, organized, directed, controlled and coordinated the personnel, training, and labour relations activities. Influenced management and the operations of the ongoing need for transformation and drove it throughout the business. Management the apprenticeship and learnership processes and facilitated training in accordance to training needs analysis.

Accomplishments

Employee of the Year Award – Reward and Recognition Ceremony

Implementation of VIP Payroll and HR Software System for all regions of Coca-Cola Canners

Re-Implementation of HIV Program which claimed to be the best in the Coca-Cola System and researched by Atlanta

Represented Coca-Cola Canners in Kenya for HIV program

Represented Coca-Cola Canners in Zimbabwe for Work Place Rights

Implemented and achieved the first graduation ABET Class

Co-ordinated script and video production for Safety Induction and Orientation Video

Co -ordinated script and video production for Promotional video

Reason for leaving: Head hunted to set up human resources department

Hobbies & Interests

Literature

Environmental conservation

Art

Travelling

Premier League Football

Board games

Helping others

References

Written references are available upon request.

Contact this candidate