Laguna, Philippines +63-977*******

adgmvh@r.postjobfree.com

Jimmy M. Litigar, MBA

Objective

To fully contribute my knowledge and skills in a highly motivated, forward looking company and become skilled in return. To be part of an institution where I could convey my abilities effectively and efficiently for the meaningful growth of the company.

Experience

January 2016 – Present Laguna, Philippines

Marketing & Operations Head (J and J Travel & Tours)

(J and D Food Ventures)

• Managing the operations of the company and handle responsibilities such as creating business plans, financial management, hiring staff, reviewing sales, developing marketing strategies, overseeing daily activities, and identifying business opportunities.

January 2014 – August 2015 Marina Mall (NIC) Abu Dhabi, UAE

Visual Consultant

• Lead the Visual Merchandising Department who is responsible for the overall look and feel of Marina Mall, Abu Dhabi which consist of more than 400 stores.

• Review of Architectural drawings for all Shop fit outs, Specialty Leasing Units and Marketing Events & Promotions.

• Developed and established Fit out Guidelines of Marina Mall AUH for Shops, Specialty Leasing and Marketing.

• Attending meetings with Projects Team, Consultant, Contractor and Service Provider.

• Ensuring all handover related obligations between all parties are adhered to during handover phase.

• Ensuring that all statutory approvals are obtained by the tenant before commencing the fit out works and before opening the units.

• Carrying out regular and final fit out inspections and ensure all reported defects have been rectified.

• Prepares status reports which correspond to the tenants’ scope of work and tracks the timeline of the project.

• Preparing comprehensive defect & snag list and ensuring that issues are rectified on time.

• Responsible in tracking project changes and produces updated site based schedule as agreed with engineering and project management.

• Works within tight deadlines with the variety of tenants and workers who may not perform up to the standards set in by the Mall Management.

• Focus to create and maintain an image for the stores that resonates with their target customers, increase customer traffic in the store, and guide customers' browsing through merchandise placement and store layout to result in an eventual sale.

• Enhance Mall tenants shop front window display design, props and accessories, merchandising, lighting, decoration etc., taking responsibility for 'the look' of the store with the aim of promoting goods in order to maximize sales.

• Update the display themes based on seasons of the year, annual events such as Eid, Ramadan, New Year, current fashions and trends, and sales and promotions.

• Develop the standards of the tenants sales and promotions window displays (stickers, posters, etc.).

• Upgrade the standards of Specialty Leasing kiosks and exhibitions and involve in marketing promotional decorations.

• Conduct research based on lifestyle concepts and trends, as well as store and/ or regional.

• Attributes and introduce new ideas to window decoration.

• Assist in the development of floor plans and sketching designs and develop understanding of presentation.

• Maximize the space and Layout of vacant stores through installing and dismantling displays, using available space to the best advantage

• Set up a 'model' or 'mock' store according to the latest design directives and then photograph the store's windows, walls and displays in order to create a visual merchandising pack to send out to tenants stores(to ensure consistency with the Mall brand and image).

• Supervise the vacant units' hoarding look and feel.

• Support by acting as a common pool working with all related departments as required with respect to the issue of visual merchandising.

• Comply with the established policies and procedures and rules of operations.

• Recommend design improvements in and outside the Mall.

August 2009 – January 2014 The Dubai Mall (Emaar Malls Group) Dubai, UAE

Senior Visual Merchandiser

• Responsible and lead the overall look and feel of the Dubai Mall which consist of over 1200 stores.

• Regular mall visit to ensure that all activities in common areas of the mall are as per the mall standard. This includes all Specialty Leasing Units (more or less 200 units) consisting of Promotions, Kiosk, Carts, Window Showcases and ATM’s.

• Build effective working relationship with the mall retailers regarding the product and window displays. Identifying issues, issuing warning letters meeting tenants, and giving deadlines to ensure that the mentioned issues have been rectified.

• Ensure development and training of Sales Staff on merchandising standards, space planning and layout and other visual merchandising techniques.

• Constant coaching and guiding sales staff on Visual Merchandising implementation based on the business needs. Coordinate with the tenants/owners in delivering a consistent standard in all areas of the mall.

• Coordinating with all the departments – marketing, events, and retail and leasing to share new ideas and working closely for any upcoming events and promotions.

• Supervise development of creative and innovative Visual Merchandising seasonal concept solutions.

• Created the Visual Merchandising Manual of The Dubai Mall which includes operational guidelines. Manage construction and documentation of all updates in the manual.

• Ensure that the issues raised by Mall Mystery Shoppers and Senior Management have been sorted in a timely manner.

• Monitor team development and facilitate complaint resolution.

• Coordination with contractors, managers and tenant before and during installation (set up’s / take down’s of all Promotions within the mall).

• Sets meeting with the designer and tenant regarding design changes and approval, LODs (Lease Outline Drawings) and permits.

• Responsible in tracking project changes and produces updated site-based schedule as agreed with engineering and project management. Ensures standards are met as per mall guidelines.

• Monitoring of sites that include all coverage, control locations including dispatch locations, project phases, and detailed design and associated facilities.

Nov. 2006 – July 2009 M.H. Alshaya LLC UAE & Bahrain

Visual Merchandising Manager (Mothercare, Justice, Claire’s, Peacocks)

• Manages store managers/co-ordinates the activities of store staff to contribute to achievement of sales targets and drive sales performance, through effective store layouts and window displays.

• Handled the Merchandising and Operations of 53 stores within UAE and Bahrain with a team of 13 Visual Merchandisers.

• Implements current /latest commercial practice to maintain the most effective visual merchandising standards, both for brand guidelines and within promotions/other opportunities for effective visual presentation of the stores and merchandise.

• Lead, coach and develop training programs for VM team, Store managers and Sales team so to ensure each team are confident and capable to maintain high VM standards.

• Regular store visit to UAE and Bahrain stores to manage and maintain VM standards and implement VM training workshops.

• Work closely with operational teams and buying department to merchandise stores to a corporate standard as directed and to identify areas that need to be addressed.

• Create reports communicating the status of stores to management and to highlight issues to be addressed.

• Work with Country / Brand / Operation Managers to enhance in-store productivity, product growth and increase sales through merchandise presentation.

• Work with corporate head office to ensure correct fixtures meet store needs and stores meet the required capacities.

• Support the store expansion rollout.

• Manage the installation of windows concepts, in-store VM directives and corporate VM strategies.

• Assess and recommend action to Brand Team regarding brand presentation issues, promotions and events, and training issues related to visual merchandising standards.

• Work / Manage VM budgets and meet deadlines given on implementation of window concepts / store openings / strategy rollouts.

• Source new suppliers for some Visual Merchandising requirements.

• Ensure local / store based Visual Merchandiser’s maintain good communication with store management and partner with them to achieve business objectives while maintaining the brand image.

• Set responsibility areas for direct reports and conduct performance appraisal

Nov. 2003 – September 2006 Al Shamsi Holdings LLC UAE & Kuwait

Visual Merchandising Manager (Okaidi & Obaibi stores)

• Maintain corporate visual merchandising standards in all stores in UAE & Kuwait; including overseeing training of all visual merchandising and store staff and ensuring that corporate guidelines are distributed and enforced.

• Handled the Merchandising and Operations of 14 stores within UAE and Kuwait with a team of 7 Visual Merchandisers.

• Leading a team of 10 Visual Merchandisers for UAE and Bahrain stores.

• Ensure window display, in store, seasonal and showroom installations meet global guidelines and are completed in a timely manner for all stores in UAE & Kuwait. Includes overseeing sourcing of props and contracting production companies.

• Ensure development and training of In-store Visual Merchandisers, on merchandising standards, space planning and store layout and other visual merchandising techniques.

• Co-ordinate with the main brand, buyers and store operations, in determining specific visual merchandising needs for conceptualization and design of Visual Merchandising solutions such as fixtures, image photos and point of sale materials etc.

• Oversee training sessions on visual merchandising guidelines and visual merchandising standards to VM and store staff.

• Plan new and refurbished store openings, including style outs, allocating and ordering props, and set up of store prior to store opening.

• Set and maintain budgets for all visual merchandising expenditure for region, including overseeing all orders, shipping and invoicing to wholesale customers.

• Manage and ensure implementation of the Brand Visual Strategy.

• Plan and develop the Visual Merchandising calendar.

• Ensure development and implementation of effective Visual Merchandising standards and methods.

• Coordinate with Brand Mangement team to maintain a detailed knowledge of the concept merchandise.

• Supervise accurate execution of in store visual merchandising display and standards.

• Supervise implementation of new season setup and brand update in stores.

• Manage own travel requirements, schedule and expenses.

April 1998 – June 2003 Stores Specialists Inc. Makati, Philippines

Senior Sales Consultant

• Managing the team, keeping the brand image, animate the sale and ensure the organization and day to day running of the store.

• Managing the store in respect of the legal commitments, financial procedures and contributing to the profitability of the store.

• Coordinating and delivering successful store setups at both new store openings and store modernizations.

• Providing stores with visual solutions to ongoing trading and product issues, monitoring sales trends to identify and maximize sales potential of stores.

• Reviewing all elements of window presentation, store layout, product merchandising, operations and standards within stores is constantly delivered and developed as per guidelines.

• Liaison with all levels of management, employees and customers to ensure flow of communication of visual merchandising standards and business needs are met.

• Assist with the required merchandise mix and quantities in stores, including preparing floor plans for buying purposes and seasonal store floor plan layouts.

• Recruitment and induction of new team members.

• Review collated feedback through customer feedback and mystery shoppers.

• Review the team structure and continuously evolve with the business needs.

• Set responsibility areas for direct reports and conduct performance appraisal.

• Oversee staff deployment and drive motivation levels of the direct reportees.

Oct. 1997 – March 1998 Rustan’s Marketing Specialist Inc. Manila, Philippines

Sales Consultant

• Anticipates, reacts responsively to, and exceeds customer requirements in a friendly and approachable style, and follows correct till procedures quickly and efficiently.

• Follows brand guidance and information on best sellers to maximise sales. Uses selling techniques to increase average transactional value and overall store turnover. Achieves add-on sales through customer directory, making contact on new ranges/items back in stock.

• Assesses correct customer approach in terms of signals, timing and style. Assesses customer needs, decides offers, solutions, information to satisfy these. Identifies and initiates opportunities for add-on sales, selling up/down, and potential repeat sales. Decides timing of closing sale and suited payment methods. Initiates after-sales contact.

• Actively seeks to maintain and improve store retail standards on selling floor, service areas and stockrooms to ensure ease of customer self-selection is maximised/directed towards optimising turnover. Follows/reacts to best sellers for prime positioning, and keeps count of stock / informs out of stock.

• Processes deliveries and stock transfers in an efficient manner in line with company procedures.

• Assists across all activities in reducing stock loss by observing all company procedures, including correct utilization of security equipment, vigilance to all areas of risk, and correct completion of all required documentation.

Education

• Master in Business Administration

Lyceum of the Philippines University-Batangas

• B.S. in Business Administration Major in Marketing Management

Lyceum of the Philippines University- Batangas

Short Course Certificate Programs:

• Adobe Photoshop

AMA Computer Learning Center (December 2015)

San Pedro Laguna, Philippines

• AutoCAD

Zabeel International (May 2015– June 2015)

Abu Dhabi, United Arab Emirates

• Business English / Advanced Conversation

Zabeel International (2008)

Dubai, United Arab Emirates

• Power Pack 1.7 (MS Office Course)

System Technology Institute (January 2002 – April 2002)

San Pedro Laguna, Philippines

• Understanding the Stock Market Webinar

September 18, 2015

Dubai, United Arab Emirates

Trainings and Seminars Attended

• Improving Communication in Cross – Cultural Relationships

Standard Business Etiquette

Workplace Conflict: Recognizing and Responding to Conflict

Emaar Malls Group Head Office – Year 2011

Dubai, United Arab Emirates

• Maintaining Harmony in a Multi-Cultural Environment

Team Building

Return to Basic – Customer Service

Back & Forth - Customer Service

Buggy Vehicle

ECM Oracle User

Emergency Evacuation and Fire Safety

Emaar Malls Group Head Office – Year 2011

Dubai, United Arab Emirates

• HSE at Work & Dubai Code of Conduct

Emaar Malls Group Head Office – Year 2010

Dubai, United Arab Emirates

• Increasing Assertiveness, Managing Conflicts, Harmonious Relationship

Emaar Malls Group Head Office – Year 2010

Dubai, United Arab Emirates

• Peak Performance Excellence and Klarity / Business Process Management

Emaar Malls Group Head Office – Year 2009

Dubai, United Arab Emirates

• Commercial Understanding

M.H Alshaya Head Office, Dubai UAE – Year 2008

Dubai, United Arab Emirates

• Center of Excellence – Merchandising Training

M.H Alshaya LLC – Year 2008

Bahrain

• Center of Excellence – Merchandising Training

M.H Alshaya LLC – Year 2007

Kuwait

• Okaidi Convention – Merchandising Training

Okaidi Head Office – Year 2007

Paris France & Roubaix France

• Management Skills Enhancement Seminar

Al Shamsi Holdings Head Office – Year 2006

Dubai, United Arab Emirates

• Assertiveness & Confidence for Empowered Leaders

San Miguel Corporation Management Training Center – Year 2003

Cavite, Philippines

• Management Basics Program

San Miguel Corporation Management Training Center – Year 2002

Cavite, Philippines

• Leadership Training Course

Chamberlain Associates Inc. Management Consultant – Year 2000

Makati, Philippines

• Transforming for Peak Performance

TPP Consultancy Inc. – Year 1999

Tagaytay, Philippines

• Service Enhancement Program

Stores Specialists Inc. Head Office (Year 1998)

Makati, Philippines

Volunteering & Community Involvement

• Board of Director

Nirwana Bali West Home Owners Association

Southforbes Golf City

Silang, Cavite

• Filipino Volunteer of Modern Hip Hop Dancers

Philippine Consulate (May 2012 – July 2012)

Dubai, United Arab Emirates

Personal Information

Place of Birth: Batangas, Philippines

Date of Birth: June 4, 1978

Nationality: Filipino

Civil Status: Married

Languages Spoken: English / Tagalog / Basic Arabic

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