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Abu Dhabi, UAE
Call +971*********
*****.********@*****.***
EDUCATION
Information Technology
Trimex Computer School Brgy.Poblacion Biñan, Laguna
Philippines (2010)
SKILLS
Soft Skills
Time Management, Communication, and Organizational Skills
Hard Skills
Microsoft Office
(Word, Excel, PowerPoint, Outlook)
Adobe Photo Shop
Data Encoding
Computer Repair and Troubleshooting
Languages
TAGALOG
ENGLISH
Personal Details
Date of Birth: 14/12/1993
Nationality: Filipino
Passport No.: P1364421A
.
Deneb Justine Cortez
EXPERIENCE
Document Controller / Telesales
TPH CLEANING COMPANY
Al Qouz 3 - DUBAI, UAE
(September 2019 to Present)
Managing company documents while also ensuring their accuracy, quality and integrity.
Helping the company to adhere to record retention policies, safeguard information and retrieve data more effectively.
Ensuring the proper documents are created and signed, that all data is accurate and that documents are stored and backed up and any retention policies are followed.
Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Merchandiser/ Sales executive
EMSON/SPARTAN LLC - DUBAI, UAE
(February 2018 to February 2019)
Merchandising latest arrivals of items and current displays
Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
Keep areas neat while working, and return items to correct locations.
Practice demonstrations to ensure that they will run smoothly.
Provide product samples, coupons, informational brochures, and other incentives.
Sell products being promoted, and keep records of sales.
Arrange displays and demonstration areas too attract the attention of prospective customer.
Stock shelves with products.
Suggest specific product purchases to meet customer’s needs.
Instruct customers in alteration of products.
Learn about competitors’ products and consumer’s interests and concerns.
If more senior, recruiting, training and supervising junior staff
Sales Representative, Inventory clerk
Pc Express Store Company
(June 2013 to July 2014)
Greet customer using SGAT (Smile, Greet and Thank you.)
Promoting and explain product description and specification.
Understanding and handling customer complaints.
Punch the item of the customer using POS(Point of Sales System)
Putting price and specification to the display items and getting stocks in stock room.
Getting the serial no. of the product for warranty purposes.
Counting Stocks to make sure that the stocks is tally to our inventory system.
Receiving Warehouse Delivery Report.
Check the physical appearance of the product before accepting it.
Stockman/Encoder
S.M Department Store, Philippines
(August 2014 to August 2015)
Receive and count stock items, and record data manually or using computer.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Clean and maintain supplies and storage areas in order to ensure compliance with safety regulations.
Determine proper storage methods, identification, and stock location based on turnover.
Keep records on the use and/or damage of stock or stock handling items.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
H.R Coordinator
I68 Manpower Services, Philippines
(September 2015 to November 2016)
Respond to internal and external HR related inquiries or requests and provide assistance, redirect HR related calls or distribute correspondence to the appropriate person of the team
Maintain records of personnel-related data (payroll, personal information, leaves, and turnover rates) in both paper and the database and ensure all employment requirements are met.
Assist supervisors in performance management procedures.
Schedule meetings, interviews, HR events etc. and maintain the team’s agenda.
Coordinate training sessions and seminars.
Perform orientations, on boarding and update records with new hires.
Produce and submit reports on general HR activity.
Assist in HR projects, like collection of employee feedback.
Support other functions as assigned
I hereby certify to the best of my knowledge that the information given above is true and correct.
Sincerely Yours,
Deneb Justine Cortez