Marilyn Rosario Rodriguez
adgmpb@r.postjobfree.com
EDUCATION
Hillsborough Community College, Tampa, FL In Process
SUMMARY OF QUALIFICATIONS
Multi-tasker, Analytical, Federal and Banking Policy and Procedure Knowledge, Strong Communicator, Organizational Skills, Strong Mathematical Aptitude, 10-Key Calculator, Cash Handling,
EXPERIENCE
Aerotek/TransAmerica/TCS 2017 - Current
Premium Accounting-Premium Processor
•Requested check payments, processed journal entries
•Collaborated with training department to create and update procedure manuals
•Utilized multiple databases for financial research
•Provided financial information to multiple state treasury departments
•Bank Reconciliations, Communicating with Field Staff via letters, emails, faxes and phone calls.
Health Plan/Cigna 2016 - 2017
Customer Service Representative
•Processed enrollments, payments, billing, cancellations and reinstatements.
•Effective Communication skills with members
•Identified and resolved disputes and member complaints
Stay Home Mom 2014 – 2016
SunTrust Bank 2004 - 2014
Teller
•Provided customer service to members
•Performed complex transactions, followed banking guidelines and policies
•Complied with internal controls, followed risk management policies
•Transacted foreign exchange, processed deposits
Stay Home Mom 1999-2004
Chase Manhattan Bank 1997 - 1999
Operations Supervisor
•Delegated and supervised staff of 50
•Assigned work assignments to parking field administrators
•Recruited and conducted orientations
•Prepared quarterly evaluations, trained and managed staff
References upon request.