Alexander W. Johnson
**** **** *** ***** **** *** Columbia mo 65201 573-***-**** ************@*****.***
PROFESSIONAL EXPERIENCE
Honey-Do’s Construction Hallsville, Missouri Handyman April 2016 – Current 2019
Follows established safety rules and regulations and maintain a safe and clean environment
Installs structures and fixtures, such as windows, frames, floorings, siding and trim or hardware, using carpenters’ hand and power tools
Builds or repairs cabinets, doors frameworks, floors, and other wooden fixtures used in buildings, using woodworking machines carpenters’ hand and power tools
Verifies dimensions and checks the quality and fit of pieces in order to ensure adherence to specifications
Responsible for the correct set up and operation of machines
Preforms landscaping tasks and exterior maintenance
Required to work in a fast pace environment and have a high level of attention to detail
Bass Pro Columbia, Missouri
Lead Sales Associate October 2016 – April 2016
Proactively engaged with customers and their needs
Used company systems to clarify if customer was a current member or potential new customer and then further sold the program benefits according to customer needs
Responsible for meeting goals and objectives set by the organization
Responsible for keeping inventory organized and accurate that included important documents, applications, customer premiums, etc.
Responsible for adhering to and complying with the policies established for the credit information gathering process
Responsible for preforming other duties assigned by management
Achieved recognition for exceeding sales expectations by placing Top 10 salesman in the nation for Credit Card sales (Employed at the 2nd smallest Bass Pro in the world)
Bob McCosh Columbia, Missouri
Automotive Sales Associate January 2016 – October 2016
Effectively educated and led customers through the selection, test drive, personalization, financials and paperwork of the car buying process
Followed up with potential customers and maintained a high customer satisfaction
Represented the company brand through personal social outlets to produce potential customers
Held strong communication skills both written and verbal
Closed Sales by overcoming objectives; asking for sales, negotiating prices, completing and explaining sales and purchase contracts, warranties, and services
Robbie’s Marina Islamorada, Florida
Dock Hand & Rental Sales Associate April 2013 – December 2015
Treated all customers with first class customer service
Maintained 100% attendance record from start date to end date
Preformed daily opening and closing job duties
Exhibited a character that led a proactive, professional, honest, trustworthy and strong work enviroment
Took on responibilities as Robbie’s Chamber of Commerce Representitive
Top salesman every month
Owner (Michael Reckwerdt – former Mayor of Islamorada) personally invested in marketing classes at a local Community College for myself and the future growth of Robbie’s Marina.
Dear Hiring Manager,
I was initially impressed with Alexander Johnson’s enthusiasm, communication skills, professional appearance and demeanor when I hired him in 2013 as a Sales Associate within Robbie’s of Islamorada’s Booking Office. During the year and a half Alexander reported to me, he consistently demonstrated all of these qualities and more, and I heartily endorse him for any sales and/or customer service position.
Alexander is reliable, dedicated and eternally upbeat. His ability to handle high-pressure situations and a high volume of customers exceeded my expectations, and it is because of his excellence in this area that I repeatedly asked him to mentor new employees in the Booking Office. Alexander multitasks effectively and is able to handle a high-volume workload. He consistently met or surpassed all weekly/monthly sales metrics (including customer satisfaction, call volume and response time), and his daily sales requirements were accurate and thorough.
Of particular value to me as the Sales Manager was Alexander’s team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding customer expectations. I regularly received unsolicited praise from customers commending Alexander’s outstanding level of service, professionalism and follow-through.
Organized and diligent, Alexander quickly learned technology systems and software that were unfamiliar to him when he first started with Robbie’s of Islamorada and he also attended optional professional-development classes offered through the local community college. He completed an Introduction to Marketing Class through the local community college.
Alexander is a hardworking, top-performing customer service and sales professional. He has my highest recommendation, and I am happy to furnish more details if you would like additional information.
Sincerely,
Kiriane Kulkaski Johnson
Sales Manager
Robbie’s of Islamorada