PROFILE

Energetic, result oriented Clerk with over 6 years of UAE experience,eager to bring strong administrative skills to a growing company in need of top-level support, excellent organization, communication and relationship-building skills, articulate and friendly with professional demeanor

WORK EXPERIENCE

1.Receptionist /Invoicing Clerk (SIRMD Accounts Payable)

Company: Gal Air Navigation Services LLC 02 Jan 2020- April 2020

Duties

Acted as a point of contact between Galan’s and its suppliers by receiving and acknowledging invoices making sure that PO Description matches with Invoice, Delivery note, quotations etc. And entered all the incoming invoices in the invoice tracker

Registered all the companies suppliers,received proposals and forwarded to procurement department

Monitored all process from the time of invoicing till the payment time by keeping records of collected payments and pending payment

Performed general administrative duties when requested such as facilitating audits, checking inventory, filed records, responded to supplier calls and made follow ups regarding any pending documents needed from suppliers or procurement department

Scheduled meetings by booking meeting rooms

Ordered office supplies

Received and screened all incoming calls and forwarded to the Employee

Sent and received shipments

2.Abu Dhabi National Hotel compass June 2016-2019 Dec

CLIENTS:

GAL Air Navigation services from Nov 2017-2019 Dec

Position: Receptionist

Abu Dhabi Investment Authority June 2016-Nov 2017

Position: VIP Receptionist at the VIP Lounge)

ACCOMPLISHMENTS:

Coordinated communication between various departments, scheduled meetings, distributed reports and kept all parties informed of general business operation

Handled office interactions with outside visitors, this included greeting and directing guests, answering phone inquiries, and handled requests or complaints in a professional manner

Kept track of inventory and worked with supply vendors and ensured a well-stocked office

JENNIFER APULE

RECEPTIONIST

EMAIL : adgmi4@r.postjobfree.com

PHONE : +971*********

LOCATION : UAE Abu Dhabi

PROFESSIONAL SKILLS

Microsoft Office

Multiline phone Handling

Conflict Resolution

Administrative Support

Meet and Greet

Meeting Room Booking

Payment Processing

Stock Control and Inventory Management

Visitor Orientation

Visitor Logs

Honeywell

OPERA

Housekeeping

Health and Safety

Evacuation Procedures

Highly organized

Multitasking

BIO DATA

SEX : FEMALE

MARITAL STATUS : SINGLE

NATIONALITY : UGANDAN

VISA STATUS : VISIT VISA

DATE OF BIRTH : 15 AUG 1989

Diploma in hospitality and hotel management-2012

Advanced high school certificate -2009

Train the trainer certificate -2016

Fire marshal certificate from Jaheziya -2016

Diploma in hospitality and hotel management-2012

Advanced high school certificate -2009

Train the trainer certificate -2016

Fire marshal certificate from Jaheziya -2016

Diploma in hospitality and hotel management-2012

Advanced high school certificate -2009

Train the trainer certificate -2016

Fire marshal certificate from Jaheziya -2016

EDUCATIONAL BACKGROUND

Hospitality,Hotel and Institutional Catering Certificate 2012 Uganda college of commerce

High School Certificate 2009

Meridian College Namsuba

Secondary School Certificate 2007 Light College Ngora

Train the trainer certificate -2016

Fire marshal certificate from Jaheziya -2016

Diploma in hospitality and hotel management-2012

Advanced high school certificate -2009

Train the trainer certificate -2016

Fire marshal certificate from Jaheziya -2016

Maintained files with confidentiality in an easily accessible format

Operated and maintained office machinery, including copiers, fax machines and printers

Medical Insurance cards application i.e. renewal and application of new insurance cards

Directed front office operations such as check in, check out, issued guest pass id, provided guest assistance and ensured compliance with all front office policies, procedures, standards and satisfaction of guest’s expectation

Oversee and Coordinate with secretaries and escorts and make sure guests are escorted to the appropriate person and office/meeting room

Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Trained new staff, scheduled and managed the performance of direct subordinates and ensured efficient running of front office operations

Coordinated front office duties with various departments, ensured that all guests were given friendly and caring service from their arrival until their departure according to standards in a Safe and secure environment

Identified training needs, planed training activities and oversee their implementation for all front office sections

Accomplished asset of administrative duties such as leading and attending meetings, writing reports and other duties related to the job function

Maintained office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

1.EMRILL SERVICES LLC Nov 2013 –April 2016

Position: Guest Liaison Assistant

Accomplishments

Reviewed arrival lists and welcome guests

Attended to special guests (e.g. VIPs) and answered their inquiries

prepared welcome folders with collateral (e.g. room service menus, area descriptions)

Provided information about amenities, area and venues and promoted services

Anticipated guest needs and built rapport with customers

Offered assistance with certain tasks (e.g. confirmed travel arrangements

Taking messages)

Addressed customer complaints and escalated to Guest Relations Manager

Recorded information in the logbook daily

Ensured compliance with health and quality standards

1.Town View Hotel Annex

Guest Service Executive from 2010 Jan-2013 Nov

Accomplishments

Greeted Guests upon arrival and made them feel welcomed

Administered check-ins and check-outs

Provided front desk services to guests

Assigned rooms and took care of administrative duties

Delivered mail and messages

Processed Guest payments

Coordinated with bell service and staff management

Being a source of information to Guests on various matters such as transport and restaurant advice

Processed meal and beverage requests

Accommodated general and unique requests

Diffused conflict or tense situations with Guests

Declaration

I hereby declare that all the above information is correct and true to the best Of Knowledge and integrity

THANKYOU

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