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Executive Assistant Employee Relations

Location:
Chennai, Tamil Nadu, India
Posted:
October 03, 2020

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Resume:

+91-979**-***** adgmdv@r.postjobfree.com

Hebziba Roselin Mary

O B J E C T I V E

Top-notch assistant with 9+years of experience of managing administrative and secretarial abilities to manage calendars, efficiently handle daily office tasks and providing thorough and skillful administrative support to senior executives. Serve as primary point of contact for and liaison between management, sales & procurement team, personal clients and vendors. Proven interpersonal and multi-tasking skills. Dedicated and Adaptable team player recognised for willingness to learn. Demonstrated administrative expertise in maintaining confidential and general file management, client interation, phone and personal reception. Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.

Provided support to Directors and Senior Leadership team by conducting calendar management, arranging appointments, meeting coordination, travel arrangements domestic & international, scheduling for internal & external meetings, mail processing, attendance and v acation schedule management, drafting routine correspondance as directed. E X P E R T I S E I N

Facilities Management & Operations * Security & Safety Management

Administrative Management * Workstation (space) allocation

Recruitment, Staffing and Coaching * Travel Desk Management

Vendor Performance Management * Budgeting & Ev ents Management

Materials & Procurement Management * Customer Service & Cost Efficient

Scheduling & Liasoning Management * Colleagues & Client Management

Expense Management & Reporting * Help desk & Logistics assistance C A R E E R R E C I T A L

Feb 2017 – Present SENIOR ADMINISTRATOR – Wipro HR Services India Pvt Ltd (Previously – Aon/Alight)

+ Reporting to Senior Director & Executive Assistant Manager

+ Individual Contributor 1500 Colleagues

Feb 2014 – Feb 2017 ADMINISTRATIVE ASSISTANT & EXECUTIVE-HR – ABCO India Private Limited

+ Reports to Admin Manager & General Manager

+ Worked with 20 members team 450 Colleagues

Feb 2011 – Feb 2014 EXECUTIVE-ASSET SERVICES – CBRE South Asia Private Limited

+ Reports to Facility Manager

+ Worked with 15 members team 300 Colleagues

Jan 2010 – Jan 2011 ADMIN EXECUTIVE – MaFoi Randstad

+ Reports to Branch Operations Head

+ Worked with 25 members team 1250 Colleagues

Apr 2008 - Dec 2009 CUSTOMER SERVICE SUPPORT – Shell Transource Limited

+ Reports to Team Lead & Team Manager

+ Worked with around 235 members team 500 Colleagues

+91-979**-***** adgmdv@r.postjobfree.com

J O B S U M M A R Y

With WIPRO/AON/ALIGHT

Calendar management Expense management system Client & employee relations Time entry policies Staff welfare budget Documentation management Festive season celebration Bash arrangements Decorations & sound systems

Banquets Meeting agenda/MOM Vouchers distribution Key operational functions Sports committee Employee engagement activities Create organization charts Internal/External training arrangements Accessing people soft Guest facilitation Business town halls Handling Logistics Managing procurement request Maintaining files, databases/SharePoint sites Assisting on workshops & seminors Dashboard preparation Webcheckin for travellers Correspondence with ov erseas clients Organizing business review meet Preparation of graphic presentations Printing materials for meeting Fire drill ERT member Handling cash & corporate card Secretarial assistance Service awards & certificates issuance Per diem, visa & forex coordination Spot hire vehicles Processing invoices & v endor claim forms Food ordering/delivery Seperate data tracker for leaders Adept to manage business relationships with senior management & global lev el Tax related documents Coordination with legal team Sharing BU reports – fortnightly Templates/teaser creation Maintenance of ev ents & amount collection summary Ticketing Accommodation Handling payment due for clients Hospitality management. With ABCO (Role as Admin & HR)

Operations administrative support Travel desk PF claim & payroll processing Salary account opening Asset v erification & allocation to new employees Handling client requirements Ev ent arrangements Vendor contacts update Materials (inward/outward) management Onboarding/Joining formalities Exit clearance HR certificates issuance Visa processing Medical checkup for colleagues – Inhouse doctor Medical Insurance claim processing & data maintenance Background verification check Email communication to entire location Identification of panelist & scheduling interviews Candidates shortlisting Face to face level discussions Setup Go To Meetings Handouts printing

& distribution HRMS tool management Organizing Health camps Feedback consolidation from survey Employee records maintenance Complete tracker of training sessions Assisting new hires requirements Reimbursement bills processing with Finance Safety precautionary measures Handling deliverables Seating route map (SLD) Name board, business & ID cards creation HC report download for Finance & HR Coordination for statutory Contract agreements signage Contractors/Vendor management Monitor CCTV & daily record update Coaching/mentoring peers Creation of PO/PAT/PRF forms Negotiating price & quality Rest rooms/floor premises supervision Parking communication to landlords Providing parking stickers & alloting space Monthly management report preparation. With CBRE

Circulating daily occurrence Weekly report preparation Intercom extension list update Candidate assistance for interv iews Phone call connection for interv iews Communication & correspondence Cost sheet & data card submission Monthly management report submission Conference room booking Training halls reserv ation – Indoor/Outdoor Front office assistance Greeting gesture for delegate Providing administrative support to FM & Admin manager Customer/user satisfaction survey Implementing new ideas on cost consumption Monitoring serv ice of housekeeping supervisor/chambermaids/office boys Processing facility management expenses Medicines, Stationery and consumables control Parcel/courier dispatch to colleagues Attend to any staff complaints Complete track of request from support departments Documenting audit reports Multitechnician EB readings Snag list pending work fixing Data for ev acuation drill PA announcements Referral entry details for recruitment drives Cheque payment dispatch for all v endors/contractors Emergency contact details of colleagues Training coordination for health/safety & security awareness Drafting SLA/SOP & policies for the management Expatriate mov ements Pest control treatment. With MAFOI

Finance bill delivery & Client task assignment Handling petty cash, DC/Invoices Inventory control for stationery and consumables Water suppliers Access card creation & attendance report maintenance Operate EPABX, Guide v isitors/v endors MIS report preparation Site electricity, telephones budgeting Onsite telecommunications Attend to client escalations Amentities like guest house/hotel accommodations Transportation for staff Documents submission to Head office Supporting branch incharges Vendor entry, overtime and salary payment Conference bridge connection for leaders Immediate response helpdesk Assistance on medical emergency Flower bouquets arrangement Meeting room reserv ations Monthly invoices track Courier dispatch across other locations Maintenance of floor cleanliness Supervision of the registers Log book update from colleagues Shift roasters creation Plants replacement.

+91-979**-***** adgmdv@r.postjobfree.com

With SHELL

Handling dealers & distributors Customer existing reports modification Product Sales Vendor serv ice & payments Telecommunication – Inbound & outbound New activation & Installation requirement TL & TM assistance on new products Forecasting maintenance Customers counseling & enquiry on purchase, supply Client meeting setup TAT for escalations Data entry Records database maintenance Telesales marketing through outsourced v endors Liaising with agencies Comparison statement preparation for auditing Media queries chart creation on a periodic basis

Handling quality control on customer serv ice Scheduling & conducting mock calls Directing & call routing to concerned department Corporate serv ice & relations Assisting co-workers tickets Implementing purchase schedules from vendors Regular meet with sub vendors on requirement Policy implementation for equipments handling Involving in managers meet for status check Focusing on system reliability, efficiency & v alue delivery. E D U C A T I O N

2014 – 2016 MASTER OF BUSINESS ADMINISTRATION – University Of Madras 2007 – 2009 BACHELOR OF COMPUTER APPLICATION – University Of Madras 2005 HONOURS DIPLOMA IN COMPUTER APPLICATION – C.S.C 2003 – 2005 HIGHTER SECONDARY – BHEL Matric School, Trichy District A C H I E V E M E N T S

Certificate for successful completion with British Council, Course was at CEFR Level B1

Provisional Certificate of Rajya Puraskar and Rastrapati award from Tamil Nadu State Year 2003

Letter of appreciation from Tamilappa Kalvikalagam, Tanjore district for securing First class

ILEF – Indian leprosy foundation in resources mobilization for Leprosy Eradication Services

Kum Mah Budokan Karate Dojas International ev ent awarded with Gold medallion in Team Kata T E C H N O L O G Y

Languages Java, C, C++, Visual basic, SharePoint

Accessing Microsoft windows and Ms Office

Browser Internet explorer and Desktop PC

Databases Documentation, Ms Project & Microsoft access Tools Photoshop, PageMaker and Corel draw

K E Y S K I L L S

Commitment to the highest standard quality in deliverables

Excellent customer serv ice skills and attention to detail

Maintaining high lev el business confidentiality, effective communication

Strong time management, follow up and task prioritization

Demonstrable organizational skills and professional appearance

Proficient writing skills - grammar, punctuation, spelling and proofreading

+91-979**-***** adgmdv@r.postjobfree.com

C O M P E T E N C I E S

Planning & organizing, ability to foresee challenges

Strong initiative & getting things done

Adaptable / reliable / responsive / execute

Team player with exceptional qualities

Ability to work independently with v ariety of individuals

Leadership / Innovative and people management

P E R S O N A L I N F O

Date of Birth 26th January 1988

Nationality Indian

Father’s Name Gunaraja Singh S F E

Linguistic Proficiency English and Tamil

Passport/DOE Z3523425 / 9th March 2026 (Visa – Nil) Permanent Address No: 12, M.R.T.P.K ILLAM, Elite Colony, Thiruverumbur, Trichy - 620013 D E C L A R A T I O N

I do hereby declare that the information furnished above are true and correct to the best of my knowledge and conscience. Should you be pleased to confer a choice on my candidature, I shall prove worthy of my selection and placement by contributing my best to the organization. Date : Yours Sincerely

Place: Chennai

Hebziba Roselin Mary



Contact this candidate