EXPERIENCE

Evercore April **** - December ****

Director, Facilities

Oversee day-to-day facilities operations at 6 NYC locations (475K sq ft), supervising all facilities staff and activities

Manage vendor relationships and contracts for Office Services, Dining & Conference Services, Production, Supplies,

Maintenance, Cleaning, HVAC, First Aid, Life Safety, Confidential Shredding, Off-Site Storage, Moving Services

Develop and implement a program for Executive Dining and the Conference Center

Ensure that internal and external clients are consistently receiving exceptional service

Determine the goals and requirements for existing and new office spaces and common areas

Oversee the installation of design and practical elements within the space

Development of Security policies and procedures through communication, implementation, staffing, and training

Active member of the Business Continuity Planning and Disaster Recovery teams

Spotify (through ExecuSearch) September 2017 – March 2018

Project Manager

Prepare subleased spaces for occupancy, coordinating all renovations, services, and support for tenants

Coordinate all aspects of moves into new spaces from group buy-in to space planning and room allocations

Analyze data and determine the best use of space through restack

Development of Security policies and procedures through communication, implementation, staffing and training

Research and implement new methods of service provision including HVAC, cleaning, first-aid, plants, food service

Vendor management of various services, some from inception, some long term relationships

Time Inc., New York, NY January 2015 – April 2017

Director, Operations

Management of business operations while ensuring compliance with all relevant financial, legal, professional, and safety standards with an expert understanding of the employee-focused services

Provision of strategic and technical direction for multiple operational areas throughout the US, including Dining Services, Amenities Spaces, Business Machine Fleet, Office Supplies, Distribution Services, Reprographics, Messenger Service, Records Management, Back Issues, and Reception Services

Contract management and program development including focus groups, benchmarking, supplier analysis, source evaluation and selection, creation of standards, and ongoing vendor management to agreed performance levels

Proven ability to collaborate with a diverse supplier base, managing and motivating staff at all levels to ensure low turnover and business knowledge consistency within contracted pricing to meet the highest possible service levels

Leader and active member of the Real Estate Team in all aspects of the corporate relocation to Brookfield Place

o Identification and communication of the organization’s future-state business needs

o Provision of operational details for required areas and service functionalities

o Review of specifications and providing feedback regarding proposed layouts, modifying as necessary, with attention to critical adjacencies and service needs within the 700K square foot plan

o Management of the transitioning of all functions from the existing location to the new headquarters providing seamless levels of customer services throughout the process

o Program and space allocations, corporate wide move communications and schedules, on-site support and troubleshooting, change management

Active member of the Crisis Management Team, working to plan for and provide services in any and all potential emergency situations with the main goal of insuring life safety, protecting company assets and minimizing disruptions

NBCUniversal, New York, NY December 2011 – January 2015

Client Services Leader, Facilities

Participated in construction and move initiatives as part of the $190M capital investment into 30 Rockefeller Center

Managed all aspects of varied projects including new construction, renovations, and moves of groups from 4 to 200

Lead the relationship management with clients modifying space or relocating to coordinate the programming, plan layouts and detailed seating, specialty space, and common areas in NYC, Chicago, Seattle, and Englewood Cliffs, NJ

Worked directly with the architects, general contractors, engineers, and trades on-site daily to direct and troubleshoot activities and ensure that the project stays on schedule and within budget

Partnered with Space Planning, Finance, IT, Security, Facilities Operations, Employee Health and Safety, and Delivery Services departments to coordinate requirements and schedule all move related activities as well as ongoing support

Developed and oversee the budget for each project, pacing spending and controlling costs

Directed the procurement process for all project related purchases, partnering with the sourcing group

Coordinated the standardization of reporting, documentation, and processes within the Real Estate & Facilities team

Standard Chartered Bank, Newark, NJ January 2010 – December 2010

Director, Head of Corporate Real Estate Services, Americas

Drove the regional real estate strategic planning for Corporate Real Estate Services (CRES) to ensure the long term occupancy plans of the property portfolio are aligned with the business direction, and portfolio management metrics

Acted as the main interface between CRES and business units at the country and regional levels in order to manage and lead real estate strategic planning, including the relocation of the US headquarters to 1095 Ave of the Americas

Managed all CRES operational activities in line with group standards including Facilities Management, Security, Health, Safety and Environment, Business Continuity Management, Disaster Recovery and Operational Risk

Developed models to link business and real estate strategy to forecast supply & demand for space; develop master & strategic plans to develop the potential of land and/or buildings within the Bank’s property portfolio for the region

Worked with both CRES Program Management and Operations teams to ensure the real estate strategies and plans are correctly delivered encompassing 275,000 square feet of space for 19 offices in 11 countries

Directed management function in gathering, disseminating and analyses of business requirements for business units and countries within the region

Partnered with Procurement and Vendor Management and the Country teams to develop Service Level Agreements with all related vendors prior to presentation to the businesses, and approve same when complete

Newsweek, New York, NY August 2007 – July 2009

Director, Operations Services

Managed all aspects of the headquarters transformation and relocation to 160,000 square feet of newly constructed space with a $30M budget from inception to post move and through punch list, including infrastructure

Worked directly with the General Contractor and trades on-site daily to direct and troubleshoot activities and ensure the project was not behind schedule due to internal corporate issues

Coordinated the programming and plan layouts and detailed requirements for specialty space and common areas

Consulted with the architect to determine overall feel of the space as well as finishes and functionality

Partnered with IT and other internal departments to coordinate and schedule all move related activities

Implemented new security plan for the new location increasing scope and redirecting corporate philosophy

Lead relationship management with all vendors to develop specifications and schedules for the construction project as well as the ongoing operations including HVAC, interior and mechanical maintenance, and outsourced services

Oversaw the day to day and project work associated with Facilities, Delivery Services, Security, Records Storage as well as Dining and Conference Services with a combined regular and outsourced team of over 25 people

Directed the ongoing departmental activities including budgets and forecasting, performance evaluations, hiring, moves, adds and changes, vendor management, contract negotiation and implementation

Participated as a leader in the Disaster Recovery planning committee and implemented the plan as developed

Bank of Montreal Capital Markets, New York, NY February 2006 – April 2007

Manager, Business Administration

Managed administrative support team of 25 people, including Administrative Assistants, Reception, Desktop Publishing, Production, and contingent staff, partnering with senior management to meet continually evolving needs

Lead department wide activities; premises, moves, annual and mid-year evaluations, new hire departmental orientation, client relationship management, database maintenance, internal activities, conferences, trade activities

Coordinated with Compliance to meet functional regulations including updating accounts, registration requirements and IDA regulations, and ongoing programs such as anti-money laundering initiatives

Lead the Business Continuity Plan effort for the entire I&CB group in New York including pandemic preparation

Acted as the Human Resources for the department (i.e. recruiting, training, developing, performance managing, maintaining the support staff, liaising with HR, offer letters and HR forms) and managed all hire/exit requirements

Goldman, Sachs & Co., New York, NY March 1999 - December 2005

Vice President - Corporate Services (12/01 – 12/05)

Manager - Corporate Services Regional Offices (3/00 – 11/01)

Associate - General Services Administrator (3/99 – 2/00)

Chief of Staff to the VP - Americas Regional Manager; coordinating business planning, programs, special projects, product roll-outs, training and development, annual meetings, service implementations, and annual objectives

Coordinated with Design & Construction and end user clients to program space in proposed and planned sites, as well as facilitate all phases of construction, expansion, and moves in regional offices

Successfully opened the Seattle and Sao Paulo offices with a full compliment of Corporate Services functions on schedule, coordinated the ramp-up of Salt Lake City office services to include building operations, office equipment leases and maintenance, as well as ongoing vendor management of other services on-site

Directed all activities related to multiple moves of over 300 people including seating assignments and contingencies, space and file allocations, storage, technology, telecommunications, personal effects, printers, copiers, faxes, and the communications associated with these activities resulting in zero down time

Managed all Corporate Services in both the San Francisco and Menlo Park offices while simultaneously coordinating the planning and scheduling for moves into proposed sites, Palo Alto and Seattle, partnering with client groups

Partnered to maintain, improve, and establish standardized service levels for all areas within Corporate Services

Managed internal and external relationships for services including mailroom, security, reception, food service, records, events, copier support, cleaning and maintenance, and associated self service tools rollout on national and local levels

Developed detailed crisis management and business continuity plans for the Americas Regional Offices

Led the development and implementation of a National Vendor Management Program designed to manage to SLA’s

Worked as a lead member of a global team to develop and then administer the global recognition program

Developed and implemented mentoring program, training, departmental presentations and campus tours

EDUCATION

Florida State University

Bachelor of Science in Business Administration

Major: Marketing, Minor: Textiles

PROFESSIONAL MEMBERSHIPS and VOLUNTEERISM

International Facility Management Association, New York City Chapter 2005-present

Member at large 2018-2019, Vice President 2011-2018, Dinner Committee Chair 2013-2019, Audit Committee 2015- 2019, Co-Secretary 2009-2011

Awarded the Anthony J. Cornacchia Distinguished Service Award 2018 and Distinguished Professional Member 2012, nominee 2019, 2017, 2016, 2015, 2014, 2013, 2011, 2010, 2009, Nominated for Distinguished Facility Manager 2014, 2013, 2012, 2010 & 2007, Design &Construction of a New Facility 2010 (Newsweek) nominee, 2012 (Standard Chartered Bank) recipient, 2017 (Time Inc.) recipient

GEM Award recipient 2014 – Going the Extra Mile, a part of the NBCUniversal Employees Recognition Program

Recipient of the Capuchin Food Pantry’s Clarissa Award 2008, Awards Luncheon Committee Member 2008 & 2009

The Soundings Condominium Board, 2003-present, President, 2008-present and Redecoration Committee Chair 2004-2007

The Battery Conservancy Battery Park Playground Design Committee participant 2007

Active parent volunteer at The Anderson School, 2008-2017

CYT Co-Chair Concessions Committee 2009-2017 Committee Member 2008, TBT Concessions Committee Member 2019

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