Medical Service
Resume:
Nathaniel Jacob Malone
**** ******* **** ****, **********, CA 95834 916-***-****
E-mail: adgmbm@r.postjobfree.com
Qualification Summary
Specialist on healthcare operations including departmental policy and procedures which includes writing/following of procedures, leadership, procurement and personnel. Experience in overseeing the Environmental Services functions within a healthcare facility. Answered personnel inquiries, Information Technology and Business Services inquires. Exhibited knowledge and experience in applying rules of law, policy, and procedure. Customer service and quantitative analysis. Experience in utilization of research methods, oral and written communication. Microsoft Office applications which includes Excel, Visio, PowerPoint and Word.
Work Experience
Operations Manager – Environmental Services
UC Davis Medical Center March 4, 2019 to Present
2315 Stockton Blvd, Suite 0625, Sacramento, CA 95817
Oversee the day to day operations activities for Environmental Services.
Plans and approves staffing schedules and allocations to ensure adequate services are rendered.
Provides expert/technical assistance on hiring process, questions, redirections, position tracking, and special projects.
Performed invoice and budget audits which lead to decreased departmental costs while quality assurance standards rose.
Creation and implementation of staff training and education (PowerPoint).
Reconciles contract invoices for payment.
Communicates with high level executives and all levels of medical staff.
Coordinates with outside vendors/contractors (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
Performs area inspections with assigned EVS staff, evaluate and monitor performance, customer satisfaction, and infection control program compliance.
Monitors and approves unit staff attendance/leave, conducts annual staff performance appraisals, establishes and monitors performance standards.
Supervises employees to ensure work techniques, quality assurance standards, department policies & procedures, and job specification are adhered.
Manages productivity throughout the hospital with implementation of rounding of areas such as OR, Burn Unit, CTICU, NSICU etc.
Oversee day to day operations in designated level 1 Trauma Center, Comprehensive Surgical Services, and Burn Unit.
Project Tech Environmental Services– Sutter Health
Sutter Medical Center April 14, 2014 to March 3, 2019
2825 Capitol Ave, Sacramento, CA 95816
Perform area inspections with assigned EVS staff, evaluate/monitor performance, customer satisfaction, and infection control program compliance.
Knowledge of procedures, policies, and technical information related to infection control, emergency procedures and techniques related to cleaning of isolation rooms, transplant rooms, BMT rooms, and standard discharges.
Knowledge of cleaning the following types of departments: Sterile Processing, Emergency Department, Operating Room, Cath Lab, Labor and Delivery.
Performed operations on a variety of manual, battery, and electrical housekeeping equipment.
Acted as lead and dispatch as needed.
Made policy and procedures suggestions that were adopted by the department.
Communicates and coordinates with Dispatch, Leads, and Supervisors regarding house calls and other assigned tasks.
Conducts employee training/development necessary to meet established performance standards and teamwork with applicable service criteria.
Ensures compliance with federal, state, and local regulations.
Partners with contracted services to ensure service demands are met.
Independently setup conference rooms for audio-visual equipment utilization.
Supervises employees to ensure that work techniques, quality assurance standards, department policies and procedures, and job specification are adhered.
Maintain product inventory of all cleaning and other medically related supplies.
Develops plans to accomplish work operations and objectives, arranges, and assigns work to use resources efficiently.
Education
California State University, Sacramento Graduated 2011
B.S. in Criminal Justice
Completed over 60 units of classes involving law, research and analytical thinking, investigative techniques, police management, structure and function of courts, justice and public safety administration and others.
American River College, Sacramento Graduated 2008
A.A. in Management
Completed over 60 units of General Education including Statistics, English, Political Science, Science, Oral Communications and others.
Technical Skills
EHR/Epic super user, Eco time, Type 55 wpm, Adobe Illustrator, data base programs, Microsoft Visio, Word, Publisher, Outlook, Excel, Access, Adobe Acrobat, scanners, phone systems, facsimile machines, copiers.
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