INFORMATION TECHNOLOGY LEADER

Results oriented technology industry leader with experience managing people, processes, and technology. Demonstrated ability to manage complex capital and operating budgets, key partners and agreements associated with Compliant IT service delivery. Recognized for facilitating IT transitions and transforming IT organizations, systems, and services.

KNOWLEDGE & SKILLS

IT Governance, Risk & Compliance

● Sarbanes-Oxley (SOX) ● IT General Controls (ITGC) Frameworks

● Internal Controls over Financial Reporting (ICFR) ● IT Risk Assessments

● Service Organization Controls (SOC) ● SAP GRC – Access Control

IT Service Management (ITSM) & Cloud Services

● Information Technology Infrastructure Library (ITIL) ● Service Desk Services

● Microsoft Office 365 Cloud Services ● Microsoft Azure Cloud Services

● IaaS & PaaS ● SaaS – Multiple Suppliers

● SAP Ecosystems & Landscapes (ECC/BW/HANA) ● Private Cloud Services (Virtustream SAP)

● IT Outsourcing (Onshore/Offshore) Apps & Infra ● Business Relationship Management (BRM)

● IT Organizational Transformation ● Project Management

IT Administrative Services

● IT Financial Management ● IT Vendor Management

● IT Contract Management ● IT Procurement

PROFESSIONAL EXPERIENCE

Smithfield Foods, Inc., Smithfield, VA

Assistant VP, IT Security & Administrative Services (July 2018 – April 2020)

IT Governance, Risk & Compliance

Oversaw the IT Compliance function which includes Smithfield’s IT General Controls (ITGC) framework and control environment particularly as it pertains to Internal Controls over Financial Reporting (ICFR) as well as other IT risk areas. Revised and standardized Smithfield’s Access Control, Change Control and IT Operations policies.

Familiarity with Risk Management Framework NIST 800-53 R4 control families and individual controls, General Data Protection Regulation (GDPR) and Payment Card Industry (PCI) Compliance.

Extensive knowledge and experience reviewing, mapping and assessing Service Organization Controls (SOC) reports (SOC 1 & SOC 2) and complementary user controls.

Provided requirements, guidance and oversight to IT Disaster Recovery planning and testing.

Experienced with both Ernst & Young and Deloitte & Touche as external auditors during tenure at Smithfield as well as PricewaterhouseCoopers as both a consultant and internal auditor.

Managed the SAP Security team which leveraged SAP’s Governance Risk & Compliance (GRC) Access Control tool along with a new task-based Business role framework created as a part of a greenfield SAP ecosystem implementation. This team also served as the focal point for a centralized Access Control function.

Helped establish, grow and mature the Information Security and Cyber Security function at Smithfield. This included a small increase in staff with a heavy reliance in Managed Security Services (MSS) which included a migration from Symantec’s MSS to Secureworks’ MSS for security management (IDS / IPS), advanced threat services (Red Cloak) and security monitoring (Log / Event Management).

Familiarity with Identity Access Management systems such as Okta for Directory Services and SailPoint for Provisioning and Password Management.

Provided requirements, guidance and oversight to IT Disaster Recovery planning and testing.

IT Service Management (ITSM) & Administrative Services

Supported the Global CIO to help transform the IT organization from a heavily outsourced asset driven IT organization to a more balanced business value focused services organization.

Helped drive Operational Excellence by leveraging Smithfield’s investment in ServiceNow for IT Service Management (ITSM) and improve coordination within IT and across its key partners with facilitated partner sessions to improve the Major Incident Management (MIM) process. Emphasis on Incident and Change Management while working to mature the Problem and Request Management processes.

Established standard Service Level Agreements and metrics for both Internally and Externally managed IT services.

Managed the Service Desk function which was outsourced to Logicalis with an emphasis on First Call Resolution, Shift Left and innovation using the Smithfield’s ServiceNow ITSM tool and instance.

Supported an environment consisting of over 12,000 knowledge workers spread across over 41 plants and office locations using SAP as the core ERP system along with other support systems such as Automated Data Collection, Warehouse Management, Supply Chain, Trade Promotion and other adjunct systems including Microsoft’s Office 365 cloud services.

Performed vendor and contract management across the enterprise including key IT partners and suppliers (e.g. Accenture, Cisco, Dell, Logicalis, Microsoft, Redwood, SAP, Secureworks, Syniti (BackOffice), Virtustream …) which included the IT procurement and vendor negotiation functions. Agreements ranged for perpetual licensing and subscriptions to services and Software as a Service contracts.

Established Quarterly Business Reviews (QBR) with key vendors such as Accenture, SAP, Dell, Microsoft and others to review performance.

Served as liaison and focal point with Legal (internal/external) for all IT centric contracts and agreements. Worked closely with internal Council as well as directly with external Council (Hunton Andrews Kurth LLP) to establish agreements with minimal risk and appropriate services levels, terms and conditions.

Acted as the Business Relationship Manager (BRM) for the Corporate functions such as Legal, Corporate Communications, Internal Audit, Risk Management to capture demand and help coordinate solutions and services.

Served as Project Manager for multiple Corporate and enterprise wide projects. Worked closely with the PMO team to refine processes and served as a project tollgate voting member.

Managed the IT budget with an annual operating budget of $84.1 million with a capital budget ranging from $10.5 to $29 million. 2019 operating expense budget to actuals was favorable and within 0.003% of plan.

Smithfield Foods, Inc., Smithfield, VA

Assistant VP, IT Planning & Administration (Aug 2015 – July 2018)

IT Governance, Risk & Compliance

Responsible for enterprise wide IT Compliance, IT General Control (ITGC) framework and coordination of Sarbanes-Oxley (SOX) testing, remediation and reporting with Ernst & Young as the external auditor.

Direct oversight of the team responsible for SAP security role development in support of the OneSAP initiative as well as a greenfield implementation of SAP GRC Access Control for Access Risk Analysis (Segregation of Duty), Emergency Access Management (e.g. Firefighter) and Access Request (e.g. Access Management).

Worked with PricewaterhouseCoopers (PwC) to revamp Smithfield IT General Control (ITGC) framework and control environment to strengthen controls primarily within SAP and particularly around sensitive and administrative access.

Managed the SAP Security team which leveraged SAP’s Governance Risk & Compliance (GRC) Access Control tool along with a new task-based Business role framework created as a part of a greenfield SAP ecosystem implementation. This team also served as the focal point for a centralized Access Control function.

Provided requirements, guidance and oversight to IT Disaster Recovery planning and testing.

IT Service Management (ITSM) & Administrative Services

Helped facilitate and architect the consolidation of the IT organization supporting Smithfield’s largest three Operating Companies and Corporate into one integrated IT organization.

Took over direct responsibility and consolidated an annual operating budget of $79.4 million with an annual capital budget of $44 to $50 million with a peek operating expense budget of $100.6 million during the height of the OneSAP project and IT transition.

In support Smithfield’s OneSAP initiative, provided contractual support of its greenfield implementation of a new SAP ecosystem based on using S/4 HANA ERP Central Component (ECC), Business Warehouse (BW) on HANA, Transportation Management (TM) on HANA and SAP Governance Risk & Compliance (GRC).

Established and managed agreements with key vendors such as Accenture for System Integration and Application Outsourcing, Virtustream for Private Cloud Hosting, SAP for Integration Services, Licensing & MaxAttention, Microsoft for Azure Cloud services and dozens of other agreements for the niche contracted services and suppliers needed to support Smithfield’s OneSAP initiative.

Served as Project Manager for multiple Corporate and enterprise wide projects.

Facilitated the severing of the Fujistu outsourcing relationship based on performance and helped managed the transition to internal resources as well a key partners such as Accenture for Application Services, Virtustream for Private Cloud Hosting, SAP for Premier Support and MaxAttention services, Microsoft for Cloud Hosting and Logicalis for Service Desk Services.

Provided guidance, consulting, Project Management and technical support.

Smithfield Foods, Inc., Smithfield, VA

Sr. Director, IT Planning & Administration (Sept 2010 – Aug 2015)

IT Governance, Risk & Compliance

Responsible for enterprise wide IT Compliance, IT General Control (ITGC) framework and coordination of Sarbanes-Oxley (SOX) testing, remediation and reporting with Deloitte and Ernst & Young as the external auditors.

Developed an Information Security Policy to govern Smithfield’s domestic operations.

Provided requirements, guidance and oversight to IT Disaster Recovery planning and testing.

IT Service Management (ITSM) & Administrative Services

Assisted with the integration and assimilation of IT systems and organizations of several new acquisitions made by Smithfield during this period.

Continued to partner with the IT leaders of the respective Smithfield Operating Companies and Joint Ventures to leverage our enterprise spend, establish standards and promote collaboration and coordination.

Led an effort to analyze and implement Smithfield’s first Cloud service by selecting and migrating to Microsoft Office 365. This effort including e-mail system migrations of both Exchange and Archived email as well as the deployment and introduction of SharePoint, Lync and the most current version of Office.

Assisted the Smithfield Packing Operating Company and Smithfield Foods, Inc. with the outsourcing of its IT organization to Capgemini which included implementing a new instance of SAP based on the Farmland Foods Operating Company business processes and IT operating model.

Led the effort to send out an RFP, negotiate and select a single supplier to take on full responsibility for Infrastructure Management Services (IMS) and Application Management Services (AMS) for Smithfield’s three primary Operating Companies as well at Corporate. An incumbent outsourcer, Fujitsu, was selected over Capgemini also an incumbent, Hewlett Packard and IBM.

Assisted with transitioning from Capgemini’s fully managed IT services to Fujitsu’s fully managed IT services and managed the Fujitsu agreement and relationship going forward.

Smithfield Foods, Inc., Smithfield, VA

Director, IS Architecture & Planning (Feb 2003 – Sept 2010)

IT Governance, Risk & Compliance

Established Smithfield’s key IT controls for Sarbanes-Oxley (SOX) loosely based on a subset of COBIT best practices and coordinated the rollout and ongoing 404 IT testing and worldwide (e.g. Poland, Romania) compliance.

Co-developed a Corporate Records Management Policy and Records Retention Schedule for North America.

Created an IT Disaster Recovery plan, established an agreement with SunGard and provided guidance and oversight to IT Disaster Recovery and testing.

IT Service Management (ITSM) & Administrative Services

Provided Corporate planning, analysis and oversight of a combined annual Operating Company and Joint Venture IT budget of $135.8 million.

Successfully partnered with the IT leaders of the respective Smithfield Operating Companies and Joint Ventures to leverage our enterprise spend, establish standards and promote collaboration and coordination.

Negotiated, established and managed enterprise agreements with key IT partners (e.g. Microsoft, Symantec, SunGard, Verizon, Sprint, IBM, Hewlett Packard, SAP …) saving $1.7 million annually.

Established enterprise wide IT standards with consideration for current investments and the concepts and principle of Information Technology Infrastructure Library (ITIL), ISO 27002/17799 and Enterprise Architecture.

Assisted in the development of Smithfield’s SAP instance strategy, landscape, architecture and ongoing support model.

Rolled out a standard e-mail archiving tool across North America using Symantec’s Enterprise Vault for both e-mail archiving and electronic discovery.

Northrop Grumman Corp., Newport News, VA

Manager, IT Control Center (Jan 2002 – Feb 2003)

Enterprise level management position within IT Sector of Northrop Grumman’s Internal Information Services (IIS) / shared services group.

Management oversight for the activity and services of the Customer Service Center (Service Desk) supporting all of Northrop Grumman’s business sectors.

Responsible for creating and maintaining service level metrics and problem management which included root cause analysis, trending and reporting.

Directed the activities of the Network Operations center (NOC) which provided 24x7 proactive network and system monitoring using HP OpenView and Cisco network technology.

Newport News Shipbuilding (NNS), Newport News, VA

Sr. Manager, Information Systems Operations (1999 – 2002)

Directed all aspects of the IS Operations function with an annual operating budget of $114 million, four direct reports, 139 indirect employees and seventeen contracted employees.

IT profile including IBM mainframes, DOD Classified processing, IBM & Sun Unix systems, Hewlett Packard Wintel servers, 10,000+ personal computers, 450 Unix workstations, 14,000 station Avaya

phone system, Cisco backbone network, fiber optic & copper cable plant, Database Administration, SAP R/3 4.6c support and BASIS administration, CATIA, CADAM and other critical business applications.

Aligned organization based on Centers of Excellence to improve end-to-end management of critical resources, people and technology.

Managed the transformation from a mainframe – call center-oriented help desk to a full service, two-tier Competency Center.

Improved key service levels such as first call resolution and overall system availability as well as instituted a more disciplined change management process.

Improved IT budget creation and tracking process for the five Cost Centers under IS Operations’ control.

Newport News Shipbuilding (NNS), Newport News, VA

Manager, Telecommunications (1998 – 1999)

Directed all aspects of the voice and data communications functions with an annual operating budget of $15 million, three direct reports, thirty-eight indirect employees, six contracted employees and several outsourced functions.

Implemented IBM’s Tivoli Enterprise management framework for proactive systems monitoring and management.

Managed the build-out of a Cisco based campus network that supported over 150 buildings and 15,000+ nodes using fiber optic and copper infrastructure.

Managed group supporting a 14,000 station Avaya hone system and cost center, including chargeback, with over 10,000 moves, adds and changes per year.

ADDITIONAL EXPERIENCE

Tenneco Business Services, Newport News, VA (1995 – 1998)

Director, Networks & Infrastructure

Directed all aspects of the Networks & Infrastructure function within Tenneco’s newly formed Shared Services organization for parent company of NNS with an annual operating budget of $3.6 million and a capital budget of $1.8 million.

Assisted with outsourcing of ongoing operations of newly implemented SAP ERP system to Hewlett Packard.

Deployed a BGP4 based router network to facilitate access to the new shared SAP instance by legacy Operating Company networks and systems.

Newport News Shipbuilding, Newport News, VA (1989 – 1995)

Supervisor, Telecommunications / Network Management

Management responsibilities varied during the six years including managing an annual operating budget of $4.2 million and a capital budget of $2.5 million.

Managed the field engineering, Unix OS support, cable plant, voice systems support, desktop computing, network design and network operations.

Introduced and implemented the concept of Enterprise Systems Management within NNS’ distributed computing environment providing proactive monitoring and improving overall availability.

Newport News, Shipbuilding, Newport News, VA (1985 – 1989)

Information Technology Analyst I - III

Analyzed requests for network, infrastructure and distributed computing services and provided appropriate solutions including the first Local Area Networks and proliferation of Personal Computing.

Supported the migration from Honeywell Level 8 systems to multiple IBM mainframe systems.

EDUCATION

Bachelor of Science - Electrical Engineering Technology

Old Dominion University, Norfolk, VA

TRAINING

Information Technology Infrastructure Library (ITIL) Foundation;

Project Management; Effective Management; Quality Team Training; Influencing Others;

Writing for Results; Effective Presentations; IT Consulting Skills - Becoming the Trusted Advisor

HOBBIES

Family, Sports & Camping

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