Service Customer
Resume:
LINDA SCRUGHAM
Email: adgm4m@r.postjobfree.com
SUMMARY OF SKILLS
Critical thinking
Microsoft programs
Cleaning
Customer service
Using PPE
EMPLOYMENT HISTORY
Fuel Station Attendant
Vons Grocery Store (Bishop, CA) 09/2014 – 03/2020
Greet customers/Customer Service
Cashiering
Set up Tills for the day along with Till audits
Fuel surveys
Keeping fuel delivery log current
Fuel mileage reports
Throughput report (gallons sold)
Keeping files up to date
Daily inspections
Monitoring hazardous waste
Shopping, stocking and facing store
Set up displays for S.S.I.
Opening/Closing duties
Cleaning of restrooms, floors, trash can areas, windows, counter tops, all appliances such as Coke, Icee and Freeze machines while using PPE
Keep store safe for customers and employees
Courtesy Clerk 05/2014 – 09/2014
Vons Grocery Store (Bishop, CA)
Greeted customers
Bagged groceries
Kept front end of store safe for customers and employees
Cleaned restrooms and check stand areas, hourly sweeps and spill clean ups
Opening/Closing duties
Tobacco Cashier 12/2013 – 04//2014
Sam’s Club (Bullhead City, AZ)
Greeted, assisted and rang up orders for Business Members
Handled money and balanced drawer
Checked in orders and put away
Assisted with Click n Pull/Fax n Pull orders
Backed up Cashiers as needed.
Accounts Receivable Clerk/Collections 10/2011 – 09/2012
Thermal Structures Inc (Corona, CA)
Opened checks, created payment report and provided to controller
Processed checks using a check scanner
Collections/Customer Service
Applied Credit Memos
Assisted Accounts Payable
Volunteer Services, Service Ambassador 02/2011 – 10/2011
Kaiser Permanente Hospital (Riverside, CA)
Patient Advocate (volunteered for over 100 hours)
Supplied patients and family with daily activities, and visited with patients
Liaison between Patients and Nursing staff
Familiar with HIPAA regulations, Confidentiality, Infection Control and Wheelchair safety
Accounts Receivable Clerk/Collections 05/2007 – 07/2010
Best Best & Krieger, LLP (Riverside, CA)
Provided spreadsheet of applied payments of credit card, checks and ACH payments
Contacted past due business to business clients to check on payment status, worked out payment arrangements if necessary, and keeping track of communications.
Answered billing questions, complied Excel spread sheets regarding invoices and client accounting information in an effort to resolve billing inquiries
Worked with billing department to revise invoices as needed
Contact with Attorneys, Paralegals and Secretaries responding to client inquiries
Accounts Receivable Clerk 05/2003 – 02/2007
Northern Inyo Hospital (Bishop, CA)
Received and posted payments to patient accounts.
Calculated contractual allowances, made payment transfer and adjustments
Balanced cash on hand, investigated and resolved out-of-balance problems
Maintained records, reports and files
EDUCATION
Cerro Coso Community College
Certificate (Office Procedures with Computer Application)
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