Summary:
I’m over Six years working in Sales here in Dubai, with over 4 years of experience
as Associate Supervisor who assist the Chief Workshop Manager in directing and leading the team of dynamic individuals to achieve the company objectives in regards to WOW guest experiences, WOW associate experiences, and meeting sales and profitability goals set by the company; and an exceptional role model in delivering superior guest service and motivating the team to do the same. Skills:
Excellent in Customer Service.
Exceptional leadership and selling skills.
Excellent interpersonal communication skills
Organized and Planful, pays attention to details.
Flexible and adaptable in a fast paced work environment.
Fast Learner in a new task.
Managing P & L.
Inventory Management and merchandising experience
Basic administrative knowledge
Ability to operate a wide range of Office Technology. WORK HISTORY:
ASSOCIATE SUPERVISOR, BUILD A BEAR WORKSHOP
Build-A-Bear Middle East LLC
The Dubai Mall January 2014- Present
ACCOUNTABILITIES:
Full command of the store in the absence of the Chief Workshop Manager and Assistant Workshop Manager.
Energizes associates as Floor Leader to ensure proper floor coverage, quality guest service, completion of daily tasks and adherence to company standards.
Assist in the development of a guest service and sales driven associate team by participating in the training on the new bear builders. Provides practical and timely feedback while coaching the ‘must see behaviors’.
Contributes to a good team environment in the store by recognizing associates successes and helping to boost team morale.
Maintain s daily awareness of merchandise in stock, current marketing campaign and promotions. Communicates any issues to Chief Workshop Manager.
Communicates clearly and effectively both verbally and in writing. Maintains a positive and motivational style in all communication and actions to promote productivity and ownership. NAME
: CHERRIE ANN REBOLLIDO
ADDRESS
: AL RIGGA, DEIRA DUBAI, UAE
CONTACT NO
EMAIL ADRESS
: adgm3o@r.postjobfree.com
VISA TYPE
: Employment
NATIONALITY
: FILIPINO
PASSPORT NUMBER
: EC6899067
CIVIL STATUS
: SINGLE
NOTICE PERIOD: 1 Month
SALES ASSOCIATE/ CUSTOMER SERVICE
Build-A-Bear Workshop Mid East, LLC
The Dubai Mall May 13, 2012- December 2013
DUTIES & RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent sales service.
Maintain in stock and presentable condition assigned areas.
Remain knowledgeable on products offered and discuss available options.
Team up with co-workers to ensure proper customer service.
Daily Cashiering report, banking report summary and filling monthly report for discount, return and exchange. CUSTOMER SERVICE REPRESENTATIVES
TAD MARKETING, ILOCOS SUR
(Under Coca Cola Products-Philippines)
July 2010- December 2011
Provide accurate, valid and complete information by using the right method/tools.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Order, distribute, and keeps an inventory of supplies
Answer telephone calls and client emails.
Typed documents such as memos and emails, and prepared report weekly. MART 1 DEPT. STORE (VIGAN CITY BRANCH)
Sales Associate
June-2008- June-2010
TWO BROTHERS GROCERY (VIGAN CITY)
Sales Associate cum Cashier
May 2006 – May 2008
EDUCATION:
College Degree Graduate (2002-2006)
Bachelor of Science in Criminology
University of Northern Philippines
Vigan City, Ilocos Sur
CHERRIE ANN M. REBOLLIDO
Applicant