shafiq elahi

Customer Service & Sales

Contact Me

014*******

adgm22@r.postjobfree.com

B1-9-D Pangsapuri Puncak Desa

Kepong Sentral Kuala

Lumpur,Malaysia

facebook.com/shafiq

elahi

Other Info

Skills

customer service, Telesales, time

management skills,

Languages

English, Hindi, Urdu, Punjabi

Interest

Music, Travelling, shopping,

Birth Date

01/Apr/1987

Summary

I'm hard working self motivated and result oriented person. I'm a team player punctual and confident. I have strong communication customer service time

management and sales skills. I have ability to work long hours handle critical situation and resolve the task in timely manners.

Education

Divisional Public School

2006 - 2008

Matriculation

DPS people take on audacious problems, bring

imaginative new approaches to solving them, and work collaboratively to advance knowledge and make

meaningful contributions to our world.

Bahaudin Zikrya University

2008 - 2010

Intermediate In Commerce

BZU University people take on audacious problems, bring imaginative new approaches to solving them, and work collaboratively to advance knowledge and make

meaningful contributions to our world.

Punjab University Lahore

2010 - 2012

Bachelor In Arts (BA)

Punjab University people take on audacious problems, bring imaginative new approaches to solving them, and work collaboratively to advance knowledge and make meaningful contributions to our world.

Experience

ASR Auctioneer ENT

2018 - 2020

Customer Service Executive

Attend customers querries

Offer executive services

Property auction Querries

Tickets booking

Pickup & drop off services

Followups

Payments plans

Sales reports

Al-Jabal Communications LLC

2016 - 2018

Customer Support Executive

Call existing and non existing customers

Upgrade their solutions and packages

Offer new services to new clients

Software updates

Sales reports

Marketing solutions

Delivery

Payment plans

3C Communications Pvt LTD

2015 - 2016

Customer Service Officer

Provide technical and sales solutions

Make cold calling to new clients

Generate sales reports

Solve customers problems

Resolve technical issues to existing clients

Receive and resolve payment

Followups

Tele resources Group

2013 - 2015

Telesales

Make calls to customers

Get information about housing plans

Make them to agree for upgradation

Offer new rebates plans

Pitch sales

Make appointments

Energy deregulation

DGS Global Resources

2012 - 2013

Lead Generation Executive

Make appointments

Upgrade pacakages of existing clients

Generate leads

Followups

Sales

Mines Marketing

2011 - 2012

Telemarketing

Make cold calls

Offer new software solutions

Switch existing customers from basic to professional system

Pitch them new options

Reduce their workforce and time

Increase their productivity

Daraz Pk

2010 - 2011

Customer Service Executive

Worked as Airbnb customer service.

Booked property for short rentals

Provide pickup services

Resolves their problems

Wateen Telecom

2009 - 2010

Telemarketing

Email,chat support, and cold calling

Resolve payment issues

Dispatching

Tracking orders

Bookings

Global Tech Pvt LTD

2008 - 2009

Customer Support Executive

Provide customer service in food processing

Order processing

Dispatching

Inspection

Bookings

Payments

Projects

Solar Panels,

Sales And Customer Support

Email: adgm22@r.postjobfree.com

Contact this candidate