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Desktop Support Cisco

Location:
Cambridge, MA
Salary:
30$-$35
Posted:
October 02, 2020

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Resume:

Ademe G Temesgen

Cambridge MA 617-***-**** adglnk@r.postjobfree.com

Summary of Qualification

8+ years of Network Technician and System Administrator experience

Deployed more than 15 company’s Wide and Local Area Network installation and configurations with the project Acceptance Document

Achieved COMPTIA A+ and Net+ Certification.

Easily identify the problem and troubleshoot technology issues within short period of time

Achieved a certification of Siemen Cabling design and installing practice

Experience technician with Cisco switching, routing and wireless controller configuration

Technical Skills

Networking- LAN and WAN Network Deployment Installing, punching crimping and testing Network cables such as cat 6e and 7 network cables, testing single mode and multi-mode fiber Cables. Configuring Cisco switches such as vlan, vtp, dhcp, inter vlan routing, port security etc... configuring cisco wireless controller and cisco Access point such as SSID, VLAN, Dynamic Interface.

Software- Install Microsoft windows OS, such as Windows 10, 8, 7, and XP; all Microsoft Office versions, Aunti-virus, Remote Desktop, Google Apps, Apple iOS Android OS.

Hardware- Assembling MAC and Windows pc and connecting workstations to laptops, printers, scanners, SSD, DDRx, peripheral components and connectors.

Professional Experience

Partners HealthCare-Boston June 2020- present

Desktop Support Specialist

deploying windows10 images to the workstations & installing and setup application.

installing a Network printer and Mapping the printer to the workstation

upgrading Memory RAM for workstations

configuring a workstation to the right Organizational Unit

Utilize service now ticketing system and providing a solution based on its priority

Guidepoint - Everett, MA 2019

Network & Desktop Support Technician

Assembling MAC and Windows pc and connecting workstations to laptops

Installing windows OS

Terminating CAT6e Network cables

troubleshooting DHCP resolving issues

Information Network Security Agency - Addis Ababa, ET 2011-2019

Network Technician and System Administrator

Deploying LAN and WAN Networks

Installing, punching crimping and testing Network cables such as cat 6e and 7 network cables, testing single mode and multi-mode fiber Cables

Configuring Cisco switches and cisco wireless controller and cisco Access points

Experience configuring desktop, laptop, printers and all network devices and troubleshooting them

Additional Technical Skills

NETWORKING

CUSTOMER SUPPORT

HELP DESK

CCNA

Structural Cabling

English and Amharic Languages

Education

Per Scholas, Cambridge, MA June 2020

15-week hands-on technolopegy training focused on receiving the CompTIA A+ and Network + Certificates

Saint Marry University College, Addis Ababa, Ethiopia October,2007-August,2010



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