Summary

Dedicated, knowledgeable and team-oriented nursing leader with excellent unit management skills, conflict resolution and problem-solving abilities. Proficient in quality, cost and care standards. Focused on maximizing resources and patient satisfaction, while applying the highest quality of care, driven by evidence based practices.

Skill Highlights

Long-term Care

Multidisciplinary team collaboration

Training and Development

Relationship building and Retention

Accreditation Preparation

Profitability strategies

Occupancy strategies

Staff Management

Quality Improvement

Recruiting and Hiring

Regulatory Compliance

Staff Evaluation

Case Management

Patient education and Counseling

Work History

Nurse Manager - Unit Manager: October 2017 to NOW

Ministry of Health and Prevention – Al Qassimi Women and Children Hospital (AQWCH). JCI Accredited

Sharjah - UAE

Managed more than 100 nurses in the critical care units (ICU, PICU, NICU, Operation Theatre, Delivery Suite and Command center).

Supervised, directed and motivated high-quality performance from nursing staff.

Established new policies and updated existing policies to improve standard of care for patients.

Identified department issues to recommend corrective actions.

Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.

Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.

Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.

Developed positive employee relations and recognition programs to promote teamwork and mutual respect.

Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.

Registered Nurse: July 2010 to August 2014

Health Authority of Abu Dhabi – Mafraq Hospital. JCI Accredited

Abu Dhabi - UAE

Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.

Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients improve coping abilities to prevent further disability.

Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.

Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Contributed substantially to successful department accreditation by consistently operating to highest standards of care.

Registered Nurse/Charge Nurse : November 2007 to June 2010 Istishari Hospital. JCI Accredited

Amman – Jordan

Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.

Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.

Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

Gathered lab specimens, ordered testing and interpreted results to diagnose patients.

Education

Master of Science in Acute Care Nursing: 2014 - 2016 Jordan University of Science and Technology, Jordan

Bachelor of Science in Nursing: 2003 - 2007 Hashemite University, Jordan

Languages

English – Excellent

Arabic – Excellent

Certificates

ACLS: May 2019 (Active)

BLS: Feb 2019 (Active)

NLS: Jun 2018 (Active)

Nutrition Diploma: Jul 2016

Disaster Management: Jul 2012

Nursing Emergency Diploma: Oct 2009

Pharmacology Course: May 2007

Customer Service Development: Sep 2007

Software Skills

Office suites (Microsoft Office, G Suite)

Presentation software (PowerPoint, Keynote)

Spreadsheets (Excel, Google Spreadsheets, etc.)

SPSS

Accomplishments

Supervised team of more than 100 staff members.

Collaborated with team of MOHAP nursing department in the development of Acuity Tool project.

Created different Pressure Ulcer prevention bundles for patients in the critical care units.

Assessed and prepared the critical care units for JCI accreditation.

Created new special work policies (i,e. Zero Tolerance policy and Mother Closeness policy).

Participated effectively in nurses’ conduction program for new Hospital commissioning.

Initiated and followed the Nursing Journal Club project in the Hospital.

Created and managed the monthly Nursing Newsletter project.

Scientific Publications

Al-irr, K. (2016). Complicated Coronary Artery Angiography with Transient Cortical Blindness. CA, 5(2), 1-6. http://dx.doi.org/10.9734/ca/2016/25764

Al-irr, K. (2016). Transient Cortical Blindness Following Coronary Angiography. J Clin Exp Cardiolog, 07(04). http://dx.doi.org/10.4172/2155-9880.1000435

Interests

Nursing Research

Evidence Based Practices

Nursing Protocols and Guidelines

Strategies and Planning

References and Recommendations

Dr. Basma Donia, Deputy Nursing Director, AQWCH – MOHAP (971*********)

Mr. Rami Ahmed, Deputy Nursing Director, Nursing Department – MOHAP (971*********)

Dr. Zakaria Al-atal, Director of Quality and Accreditation, MOHAP (055*******)

Dr. Nabeel Alyateem, Associate Professor, University of Sharjah (056*******)

Dr. Ferdous H. Omari, Nursing School – Jordan University of Science and Technology.

Official recommendation letters from director managers and nursing directors in each current and previous work place.

Personal Information

Marital Status: Married.

Nationality: Jordanian.

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