Sankarkumar Ramsankar CSM, SA

Phone: 404-***-****

Email: adglij@r.postjobfree.com

Senior Project/Program/Delivery Manager/Scrum Master

PROFESSIONAL SUMMARY:

•Senior Project Manager with 19 plus years of IT experience in, Investment Banking, Tax, Audit & Advisory, Healthcare, Telecom, Automotive and IT services domain with specialization in every phase of Project/Program management and software development life cycle phases in IT Services Industry.

•Experience in delivery management; encompassing onsite & offsite planning, design, implementation, integration, testing & maintenance for complex applications using diverse technologies.

•Complete ownership and proven capability in increasing top-line and bottom-line growth of accounts. Managing client delivery with proper governance framework.

•End-to-end project/program management of scope, timeline, budget, risks and tracking.

•Direct experience in leading all stages of Software Development Life Cycle, including requirements definition, system architecture, design/development, testing & support. Outstanding project & program leader; able to manage all phases of project-based efforts while managing, motivating & guiding teams. Experienced of working in the capacity/role of Delivery Manager, People Manager, Project & Program Manager, Architect, Project Lead and Software Application Developer in career.

•Proven expertise in Business Development of IT Solution, ownership of complete proposal delivery. Expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance

•Have extensive knowledge and experience of following PMBOK/PMO processes and tools that deliver results predictably and effectively at project and program-level

•Sound understanding in Software Development Life Cycle (SDLC), Waterfall and Agile models.

•Involved in the process changes like Release management, Change Management (CM), Change Request (CR) and implementing industry best practices using tool like Clear Quest.

•Facilitated sprint grooming, sprint planning, daily standup, retrospective meetings, and demos. Involved in Scrum of scrum (SOS) and release planning.

•Ensured SDLC standards and application quality goals met by quality assurance testing strategy.

•Trained in ITIL foundation and ITIL incident management area

•Excellent communication (verbal & written), coordination and interpersonal skills.

Knowledge Areas and Artifacts:

Program/Project management

Financial Forecasting

Facilitating workshops

Process improvement

Change Management

Client Engagement

Global Delivery and operations

Blockchain technology

Sprint Ceremonies

Vendor Management

Onsite & Offshore Management

EDUCATION:

•Bachelor of Science (Physics - B.S) / University of Madras, India (1991-1994)

•Master of Computer Applications (M.S) / Madurai Kamaraj University, India (1994-1997)

Certificates:

Certified Scrum Master (CSM)

Certified SAFe 5 Agilist (SA)

TECHNICAL SKILLS:

Project Tools: MS- Office /MS-Project 2000 / Visio 2000, Clarity, Confluence, Jira, PPM, ServiceNow and SharePoint

Web Development: Java/J2EE, C, C++, Groovy, XML, XSLT, HTML, Web services, API Development

Software Tools: JUnit, Perforce, CVS, SVN, Clarity, Salesforce, Cruise Control, IT Governance, Ant, Bamboo, Maven, Hibernate (ORM), BI, Hadoop

Databases: SQLServer 7.0/2000, MySQL,Sybase,Oracle 9g/10g/11g, DB2, UDB;OS: Unix/Linux/Solaris/Windows/AS400

PROFESSIONAL EXPERIENCE

Senior Project Manager/Scrum Master

Project 1: Northern Trust: The customer is a one of the leading Investment banks in North America which provides Asset servicing, Investment management and Wealth Management services to high profile investment customers.

Responsibilities:

•Involved in the daily meeting with business product owner and stakeholders to review the requirements.

•Involved in weekly status meeting, Scrum of scrum, release planning and monthly installation activities

•Involved in vendor management for external project and prepared project plan and updated status to all stakeholder

•Identified and prepared Risk log/Action plan

•Involved in Zelle integration payment system with existing Bill pay system (third party vendor system)

•Facilitated scrum meetings (daily stand up meeting, grooming, planning and retrospective meetings).

•Tracking Development activities using JIRA tool and confluence for knowledge management

•Co-ordination with the onsite and offshore team to all sprint activities on daily basis.

•Prepared Sprint review deck and presented to all team members

Environment: J2EE, Bamboo(CI/CD), Kafka, JIRA, Confluence, Slack, MS Project and SharePoint

Project 2: Grant Thornton: The customer is a one of the world’s leading organization of independent Tax, Audit and Advisory firms. CEA is typically a web application integrated with other tools which provides document creation and management capabilities of the business service lines.

Responsibilities:

•Involved in the daily meeting with business product owner and stakeholders to review the requirements.

•Managed scope, budget and schedule within approved parameters and provided detailed reports to the Management team.

•Involved in UI design discussions and user interviews to assist preparing user stories documentation

•Involved in design review with client on daily basis.

•Responsible for establishing priorities, resolving issues, defining and allocating tasks and directing the team

•Leading scrum meetings (daily stand up meeting, grooming, planning and retrospective meetings).

•Identified and prepared Risk log/Action plan.

•Tracking Development activities in Azure board and DevOps for project implementation.

•Co-ordination with the onsite and offshore team to resolve issues.

•Coached the team for agile principles.

•Prepared weekly deck and presented to all stakeholders on weekly basis

•Environment: .Net framework, Azure Dev Ops, MS Teams, TeamViewer and SharePoint

Project Manager/Program manager

Northern Trust: Project was to perform technical support for various applications on Client reporting, Northern Brokerage Systems, Mutual Fund, Trade Order and Alternative applications of Asset Management area. Support team resolve the issues based on incident management tickets by initiating fire call with business partners and banking team and generate daily and monthly reports.

Responsibilities:

•Involved in the daily meeting with business product owners, technology, SME (subject matter experts) for resolving issues based on ServiceNow ticket assignment along with Support team.

•Understanding the system boundary or the system under design, which in turn helped to determine system vulnerability for any unexpected issues and defined support process model.

•Identified high-level business flow for mentoring new team members as they onboard.

•Involved in fire call with business partners, technical team, SME, and infrastructure team to resolve critical and high issues on daily basis.

•Involved in incident management support for month end processing.

•Lead cross functional team and Involved in monitoring team for sanity testing during planned patching process and any infrastructure change.

•Involved in change control management for weekend changes and reported to business partners

•Communicated project information and updates to other team members through SharePoint • Conducted Knowledge process sessions with business partners and support team

•Prepared weekly deck and presented to all stakeholders on weekly basis.

Environment: Unix, SQL, Java/J2EE, Oracle and WebLogic server

Program Manager

CSV Infotech:

Project Profile: Project was to perform website management systems by providing different plans for website development, domain creation and maintenance of website for clients

Responsibilities:

Involved in gathering client requirements by providing templates and plan

Developing and implementing policies and procedure related to software development including organizational plans ensuring Business development and Organization growth

Delivery management, Knowledge management and people management

Mentoring teams to design reports for estimation

Implemented weekly and monthly report structure based on client needs

Senior Delivery Manager

Warner Chappell: Media and Entertainment

Project Profile:

Sharp application- Project was to provide users to sample songs and create albums and apply for licensing based on their usage such as personal use, hospitality usage, books and plays. It is a Java based web application hosted in private cloud. Admin users can be able to generate weekly and monthly licensing reports.

BI- Project was to provide users to create daily, weekly, and monthly reports as per their requirements for their loyalty rights. It is a .Net based applications and report module used Big data and Hadoop technologies.

Deal stream- Project was to provide song writers to create deals/contract for their songs and enroll into loyalty programs. It is a legacy-based application using AS/400 technology.

Support - Project was to provide 24/7/365 support and infrastructure management (SaaS) for all Warner Chappell IT projects.

Responsibilities:

Program management for multiple projects with 80+ members and responsible to provide leadership, direction and insight to Software development and process improvement initiatives in agile development environment

Primary responsibility of delivery across all verticals to US

Involved in Portfolio management and budget estimation for 2 accounts

Assisted setting up IT governance and frameworks for projects

Developing and implementing policies and procedure related to software development including organizational plans ensuring Business development and Organization growth

Significantly involved in Delivery management, Knowledge management, Client management, Account management, Technical reviews, and people management

Mentoring direct reports for estimation and tracking practices.

Involved in weekly meeting with product owners and monthly meeting with VP.

Involved in scrum of scrum meetings (daily stand up meeting, planning, retrospective meetings).

Involved in Infrastructure management for Warner Chappell projects

Responsible for setting up process and procedure for release management and co-ordinate releases.

Involved in resource hiring and annual performance review

Report to CEO and hold meetings with CXO level executives

Environment: J2EE, Spring, MVC, Hibernate, Web services - Soap/ Rest, jQuery, HTML, CSS, XML and JSON, .Net, BI, Big Data and Hadoop, Jenkins(CI/CD), AS/400, Support, Linux, AWS, JIRA, MS Project

Technical Lead/Manager

Project Profile:

Maximus Inc: Florida Healthy Kids program for the State of Florida offers low-cost health insurance for children from age 5 through age 18.

Responsibilities:

Involved in Knowledge transfer sessions of this project to offshore development.

Managed onsite and offshore teams to resolve customer issues. Analyzed software processes, best practices. Used JIRA tool to add/update story points and monitor the tasks Involved in all scrum meetings with team played scrum master role for project execution

Responsible for resource management, allocation, and adjustment across different project in agile environment. Mentored developers for the KT sessions and application.

Responsible for release management.

Performed documentation reviews, code reviews, requests, approvals and change control management

Environment: J2EE, Spring, MVC, Hibernate, Web services - Soap/ Rest, jQuery, HTML, CSS, XML and JSON

IT Development Lead

Verizon Wireless:

Project Profile:

Five Star: The 5Star program is a web-based sales follow-up and loyalty program acts as a front end to a Campaign manager tool. It allows the user to achieve the following such as drive referrals through customer touch points, increase contract renewal, track customer experience, and reduce churn.

CyberFusion Migration:

Migrated NDM file transfer utility to Cyber Fusion file transfer utility. This helps the FiveStar and related application to do the data file transfers efficiently and notify the support team on any failure. This utility uses a combination of CyberFusion and UNIX scripts.

Responsibilities:

Responsible for resource management, allocation, and adjustment across different project.

Hands on development in Java and Unix scripts

Tools: JAVA2, EJB, JSP, WebSphere 5.1 and Oracle 9 and Unix

Development Lead

Cypress Healthcare provides health cost management solutions and strategies for the Medicare, worker compensation and auto health markets.

Project Profile:

Evergreen services - This module provides backend functionality services such as ancillary, billing, catalog, mapping,

pharmacy, state, and supplier to all Cypress Care’s web applications. The services are deployed into JBoss server.

Voyager - A web-based application provides functionality to add, modify, search Orders and request services such as DME, Transportation and Home Health etc. to adjusters for various clients. It has been designed and developed using Grails and Groovy.

State Reporting - A web application to report worker compensation claims to states such as FL, CA, TN, and TX in EDI format. Claims validations are done in stored procedure level. Automated emails will be sending out to management after filing to each state. Reports are generated daily, weekly, and monthly basis for the filing.

Responsibilities:

Involved in requirement gathering, design application and integration. Performed documentation reviews, project planning and scheduling.

Responsible for development deliverables.

Tools: JAVA2,J2EE, MongoDB, Spring, Hibernate, NoSQL, Groovy and Grails, C#

BelnickInc Canton, GA, USA June 2008 – June 2009

IT Development Lead

Belnick, Inc. manufactures and markets furniture

Project Profile:

Salesforce Integration for FedEx and TBB - FedEx and TBB web services integration with Salesforce (CRM) using Java Application for the warehouse management system.

Responsibilities:

Responsible for Resource planning, management, and recruitment. Managed resources onsite and Performed documentation reviews. Participated in customer demos, trainings and releases and organized software processes.

Hands on integration with FedEx web services with J2EE application

Tools: JAVA2, EJB, JSP, Tomcat, FedEx webservices, Salesforce, APEX

Genuine Parts Company Kennesaw, GA, USA September 2007 – April 2008

Technical Architect

Genuine Parts Company (GPC) is a service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials.

Project Profile:

Total Automotive Management System - Total Automotive Management System is a GUI based ecommerce Java application, used for the aftermarket auto parts retail stores. This system helps the store employees for billing, ordering & auto reordering, accounts journaling, shipping auto parts, communicate with other stores through network.

Responsibilities:

Responsible for Documentation review, change control management, managed offshore development team.

Ensured proper process followed for regular software patches.

Reviewed and approved requirements. Involved in change control management board.

Compuware Corporation Detroit, Mi, USA September 2001 – April 2007

IT Senior consultant

Compuware: Compuware delivers a unique offering of automated testing products and solutions designed to validate applications running in the full spectrum of environments

Project Profile:

DevPartner Java: DevPartner Java is a Java profiling tool to profile Java/J2EE applications in development environment. This will help developers to build reliable, high-performance applications and components with Java technology. DevPartner helps developers resolve memory analysis, performance analysis, code coverage analysis, thread analysis, code review, design analysis and refactoring quickly and easily, producing robust Java applications.

Responsibilities:

Managed resources change controls and deliverables. Involved in setting up configuration management for teams to adhere to CMM standards in waterfall project environment.

Performed documentation reviews, and requests approvals. Analyzed software processes, best practices and incorporated them with organization standards. Followed SEI-CMM compliance.

Hands on development tasks in J2EE modules

Achievements:

Received exceptional performance status for Line Level Coverage and ODM integration modules in 2007 performance review.

Tools: JAVA2, EJB, JSP, Web logic server 5.1, RAD, Perforce, LOG4J, JDBC, Oracle 8i, Unix, Linux, HP-UX, Windows

IT consultant:

Previous work experience:

MBNA Bank (November 2000 – September 2001) – IT Consultant – Java, J2EE, LOG4J, WebLogic, Oracle, Unix

EFavorites (April 2000 – October 2000) – IT Consultant – Java, J2EE, LOG4J, WebLogic, Oracle, Unix

Penta four Software: (July 1997 - March 2000) – Analyst Programmer – Java, Java Script. Web server. Oracle, AS/400

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