Mary Margaret Dyer, RCIS, Senior CRA
**** ******** **** • San Diego, CA 92115
858-***-**** • adglfi@r.postjobfree.com
Profile
Healthcare professional with experience and multiple skill sets in healthcare, the medical device industry, clinical trial monitoring and site management, Field Clinical Engineer with industry start-up medical device training, education and sales support
Able to quickly learn new protocols and medical devices
Proctor physicians and ancillary staff on new protocols and medical devices under investigation
Responsible, disciplined, home based CRA having traveled to sites in the US, EU and Canada for presentations, clinical trial site initiation and start up and close out, and device training and implants
Experienced in developing and maintaining the clinical, technical and administrative aspects of clinical research in phase I-IV clinical trials in a challenging research environment
Capable of maintaining composure and a high degree of professionalism, while providing clinical, technical, and educational support to assist in achieving overall company goals
Excellent managing communications with clinical trial sites and Investigators to ensure problem resolution/follow-up and foster customer loyalty and satisfaction. Excellent communication, presentation and documentation skills
Experienced working with device engineers and R/D to provide feedback from the field on product performance and the progress of clinical trials
Ability to travel extensively, self starter who maintains a high degree of ethical, moral, and personal values in decisions, communications, and actions
PROFESSIONAL EXPERIENCE
Dexcom January 2020- March 2020 Furloughed due to Pandemic
Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world. Dexcom is currently testing its next generation of blood glucose monitoring systems.
Clinical Research Associate
Duties include:
Provide clinical study support services at clinical sites (physician’s office, clinical research facility or hospital research site), including, but not limited to, the below tasks
Review study execution/protocol compliance and enter findings into “Floor Check Worksheet” every hour
Confirm source documentation done per ALCOAC (data being documented at real time)
Escalate any issues (i.e., PDs, AEs, SAEs) to Dexcom Lead CRA
Review completeness of Device Issue Reporting
QC the data connection status and downloads from every Dexcom device
QC the downloads from every SMBG meter
Responsible for drafting and obtaining approval from Dexcom Site Lead and Management on an interim monitoring report (or abbreviated report as applicable) every week.
Ensure site re-training is conducted (as needed throughout the study)
Review supplies with site to ensure adequate amounts present for study
Administrative: Complete assignment administrative tasks and participate in study-related team meetings, including, but not limited to, the below:
Submit a daily CRA report
Attend Weekly Study/Site Progress Conference Call
Escalate questions from the site or self within 24-hours
Modus Consulting Inc. San Diego California June 2017- December 2019
Modus Consulting is a boutique consulting firm catering to large manufacturing companies who need forecasting, development and software implementation with ERP systems installment and configuration. The company's focus is helping clients use tools to control, manage and synchronize their supply chain.
Administrative assistant and account manager
Duties included:
Run Excel analysis
Preform financial research
Prepare reports and documents for clients
Maintain project management software
Maintain company task lists for each project to ensure customer satisfaction
Present company during sales presentation to demonstrate what Modus can do for a new company
Help to support new companies as they on board with Modus
Novella Clinical Morrisville, North Carolina March 2015-May 2017
Novella is a Specialty Medical Device CRO that concentrates on the unique needs of medical device and diagnostics companies, guiding them from regulatory assessments to post-marketing strategies.
Senior CRA
Duties included
Managed 24 clinical research sites. Duties included working with the Principal investigator during implant to managing the research staff at each site to ensure proper adherence to the protocol. Monitor research sites while providing clinical, technical, and educational support to assist in achieving overall company goals
Oversee the progress of assigned clinical trials to ensure that the clinical protocol, Federal Regulations, policies, procedures, and guidelines are followed, data integrity is maintained, and project timelines are met.
Train and proctor physicians and site personnel on clinical protocol and investigational responsibilities prior to and during implant of investigational device or prior to investigational drug delivery
Perform site initiation visits to prepare new clinical sites on medical device under investigation.
Make recommendations to Regulatory Affairs when clinical study compliance is not adhered to and corrective action and/or FDA notification is required
Collect and provide physician feedback for the device sponsor on product performance
Work with regulatory to provide create study documents and source documents to assist sites with data collection and oversee the timely IRB approval of trial amendments.
Flowonix Medical INC. Mt Olive, New Jersey December 2007-July 2014
Flowonix Medical Incorporated is a start-up medical device company providing proprietary implantable pumps that are capable of delivering a wide array of therapeutic drugs for the treatment of chronic diseases and conditions.
Senior CRA/Field engineer
Monitor and supervise the monitoring of clinical data and/or compliance data for assigned clinical trials
Oversee the progress of assigned clinical trials to ensure that the clinical protocol, Federal Regulations, policies, procedures, and guidelines are followed, data integrity is maintained, and project timelines are met
Train appropriate site personnel on clinical protocol and investigational responsibilities at the study site or in-house. Be on site for implants to ensure the PI is following the instructions for use.
Make recommendations to Regulatory Affairs when clinical study compliance is not adhered to and corrective action and/or FDA notification is required
Travel to research sites in Europe and the US to educate, proctor and support clinical research staff on the proper use of company product
Contribute to investigator and field conference calls to ensure clinical trial information is shared and study site personnel remain current on the progress of the clinical trial
Coordinate communication between internal and external customers to maintain adequate trial inventory and facilitate return of product according to departmental SOP
Act as an expert to in-house and study site personnel regarding the product under testing and the clinical trial conduct
Attend investigator meetings, and trade shows to interact with potential new investigators on the clinical program and the investigational device
Accomplishments
Helped start a 7-center clinical trial in the US. Together with the entire clinical team completed a successful US PMA submission to the FDA in 2012 and successful CE mark in Europe in 2010.
XTENT, Inc. Menlo Park, CA March 2007 –November Company Closed
XTENT Inc. was a medical device startup company based in Silicon Valley who developed a drug eluting stent platform that could customize both stent lengths and diameters in the artery.
Senior CRA
Travel to research sites in Europe and the US to educate, proctor and support cardiologists, clinicians, and hospital and research staff on the proper use of company product
Train appropriate site personnel on clinical protocol and investigational responsibilities at the study site or in-house
Provide support and act as a resource to sites to enable them to become self-sufficient with patient enrollment and device implantation
Oversee the progress of assigned clinical trials to ensure that the clinical protocol, Federal Regulations, policies, procedures, and guidelines are followed, data integrity is maintained, and project timelines are met
Make recommendations to Regulatory Affairs when clinical study compliance is not adhered to and corrective action and/or FDA notification is required
Act as a resource to engineering by providing clinical and technical input into the development of new devices and serve as the clinical representative on project teams.
Participate in writing and reviewing device Instructions for Use (IFU)
Act as project expert to in-house and study site personnel regarding the product under test and the clinical trial conduct
Attend case studies, investigator meetings, and trade shows for interaction with investigators to better understand product performance
Contribute to investigator and field conference calls to ensure clinical trial information is shared and study site personnel remain current on the progress of the clinical trial
Screen potential investigators by site visits, profiles, and historical performance
Coordinate communication between internal and external customers to maintain adequate trial inventory and facilitate return of product according to departmental SOP’s
Monitor and supervise the monitoring of clinical data and/or compliance data for assigned clinical trials
Accomplishments
Helped start a 13-center clinical trial in France, Belgium, Germany, and the Netherlands. Together with the clinical team complied data from European trials for a US IDE submission to the FDA. Screened over 100 sites for a US IDE trial.
Terumo Cardiovascular Systems, Inc. Tustin, CA 11/04 – 03/07
Terumo is a medical device company focused on developing, manufacturing and selling superior products for cardiac surgery, cardiology, transfusion, general hospital supply, and home health care.
Senior Clinical Specialist
Support and proctor cardiologists, neurologists, Nurses, Technologists, and research staff on the proper use of Terumo Products
Under sales and marketing division support sales and marketing for the US and Canada.
Travel to system installation sites to in-service and train investigators and clinicians in hospitals, clinics, and private offices
Work with sales to build strong and lasting relationships for the company by providing high level of service and support
Lead training with clinicians to integrate product into their existing routine/practice
Professionally represent the company and demonstrate features/benefits/clinical applications at meetings, trade shows and other educational opportunities
Work with sales reps/territory managers to resolve issues and communicate customer feedback and product development needs to marketing and product management
Provide support in clinical evaluations of new products/technologies
Read and summarize medical journal articles relating to our business
Maintain a sales focus during product in-services to showcase product benefits
Accomplishments
Helped start a new division within Terumo for a Transcranial Doppler instrument used in cardiology and neurology applications. Together with sales and marketing built a highly competitive and sought-after product line in less than two years.
Created training tools and support services from the ground up for our new and growing customer base
Used my background in clinical research to support Terumo’s alliance with AGA and St Jude Medical for two IDE clinical trials
Received “excellent” on all evaluations
Promoted to Senior Clinical Specialist
Scripps Hospital and Research Foundation La Jolla, CA September 1999-Junary 2005
An internationally recognized healthcare facility with 173 acute care beds and extensive research and specialty services.
Interventional Cardiology Clinical Research Coordinator-CCRC
Developed, maintained and supported the clinical, technical and administrative aspects of clinical research in phase I-IV trials.
Initiated, coordinated and monitored investigator initiated trials
Assisted in developing new protocols, case report forms, consents, instructions for use, study budgets and contracts.
In serviced investigators, coordinators and cath lab staff on device systems and protocols
Assisted data management group with review of clinical data/information and oversight of data correction.
Ensured compliance with all FDA, GCP and ICH guidelines
Drafted continuous quality improvement processes for interventional cardiology research team
Prepared for and successfully completed two FDA audits
Trained and managed coordinators and research assistants
Assign monitors and coordinators based on project needs
Track monitoring schedules and review monitor reports
Accomplishments
After spending over a year in the cardiac cath lab I was invited to join the interventional cardiology research team. I was promoted and immediately assumed responsibility for 3 large IDE trials with over 200 subjects enrolled that had been without a research coordinator for several months. The site was behind in patient follow up and regulatory submissions and had not been monitored in almost a year. Within 3 months of my start date:
All patient follow up was completed bringing the studies into compliance.
All CRFs were monitored and data submitted.
All regulatory submissions were made to the IRB/FDA.
Protocol deviations were reduced by more than 50%.
Additional responsibilities outside of primary research assignment included the following:
Utilizing my experience and skills to assist physicians in the cardiac cath Lab and OR during procedures:
PTCA
Stents
Rotoblator
IABP insertion
Pulmonary Stents
Coils
Peripheral and congenital procedures
Thrombolysis procedures (Angiojet, Percusurge)
Pacemaker insertion and electrophysiology
Assisting other departments with recruitment and enrollment strategies
Planning and coordinating investigator meetings
Assisting other departments in preparing for FDA audits
Texas Children’s Hospital Houston, TX 03/96 – 03/98
One of the largest and highest rated full care pediatric hospitals in the world.
Registered Cardiovascular Invasive Specialist/Research Assistant
Worked with physicians to diagnose, treat, and research congenital cardiovascular disease. Duties included assisting with:
Pulmonary Stents
Coils
Peripheral and congenital diagnostic procedures
Cardiac biopsies
Pacemaker insertions and Electrophysiology
Providing clinical study and administrative support to research coordinator
Maintaining and tracking of research equipment and study-related supplies
Ordering and maintaining cath lab inventory
Assisting with preparation and submission of materials needed by the Institutional Review Board and other regulatory bodies
Preparing reports for study investigators on recruitment efforts and status of data collection
Setting up and maintaining confidential study files and site binders
Supporting all aspects of clinical research from start-up to education and training of hospital staff, through execution of protocol and study closeout
Memorial Hermann Healthcare System Houston, TX 07/93 – 01/96
A system of 12 hospitals throughout Houston affiliated with Baylor University School of Medicine.
Registered Cardiovascular Technologist II/Team Leader
Assists physicians in diagnosing and treating cardiac and peripheral vascular disease in an invasive procedure arena, specializing in the care of patients undergoing:
PTCA
Stents
IABP insertion
Peripheral and diagnostic and interventional procedures
Thrombolysis procedures
Pacemaker insertion and electrophysiology
Hemodynamic Monitoring
Texas Heart Institute of St Luke’s Hospital Houston, TX 07/92 – 07/93
The Texas Heart Institute is a non profit organization dedicated to research and prevention of cardiovascular diseases. Affiliated with St Luke’s Episcopal Hospital a teaching facility ranked in the top ten in the US.
Registered Cardiovascular Technologist
Recruited directly out of college, I accepted a 1 year paid internship in the cardiac catheterization laboratory.
CERTIFICATIONS
Society of Invasive Cardiovascular Professionals: RCIS
Association of Clinical Research Professionals: CCRC
ACLS/BCLS
EDUCATION
5/92 Grossmont College San Diego, CA
Associate Degree in Cardiovascular Technology
PROFESSIONAL AFFILIATIONS
Association of Clinical Research Professionals
Society of Invasive Cardiovascular Specialists
American Heart Association
American Institute of Ultrasound in Medicine
REFERNCES
Professional and personal references available upon request