WORK EXPERIENCE
Macy's Sales Associate
Macys
June 2009 to July 2020
Enthusiastic and experienced Sales Associate specializing in the sale of houseware items; specifically luxury bedding and textiles. Frequent Employee of the Month and top seller per commission store-wide. Often exceeds sales target quotas while ensuring customers leave happy and satisfied, thus building a steady clientele.
• District's Extreme Seller's award and Top 50 Seller recognition, for four consecutive years.
• Demonstrated knowledge of house-ware products for various brands, through customer assistance.
• Developed strong interpersonal skills through extensive customer service.
• Multi-tasked balancing sales goals while initiating department recovery, and miscellaneous tasks as assigned by management.
• Cross trained with product knowledge in luggage, mattresses, furniture and kitchenware. Chargeback Specialist
Star Systems - Maitland, FL
January 1998 to January 2004
• Review incoming orders for accuracy on a daily basis
• Generate and send daily & monthly invoices for completed orders
• Process & post credit card, check, and ACH payments
• Issue credit memos and account adjustments
• Regularly collect outstanding customer balances, maintaining a clean Accounts Receivable aging report
• Reconcile and report daily transactional credit card activity
• Update daily sales reports for multiple divisions
• Reconcile month-end revenue balances between the GL and subledger system
• Maintain customer account information and set up new accounts and products as needed
• Input orders into system
• Other admin tasks and projects as assigned
Accounting Clerk
McCoy Federal Credit Union - Orlando, FL
April 1989 to September 1995
DEBORAH
ALEFOSIO
Orlando, FL
adglbp@r.postjobfree.com
• Balancing and replenishing ATMs
• Recover ATM deposits for verification
• Responsible for deposit adjustments
• Replenish, and order new ATM cards for customers
• Point of reference for customers per account handling, review, adjustments and escalated requests
• Cross trained new employees on NSF check processing EDUCATION
High school diploma
Buena Park High School - Buena Park, CA
August 1971 to August 1975
SKILLS
Retail Sales
Merchandising
Cash Handling
Cashiering
Sales
•
•
•
•
•