Cover Letter

Dear Sir/Madam,

Completed an Integrated Management Systems – Internal Auditor Training provided by TUV Noird in addition to Certificates in Emergency Procedures, Airside Safety Operations, CCTV & Access Control and Fire Safety

Excellent oral and written English/Arabic with strong CRM skills Drafted Standard Operating Procedure for residential cities, Malls, Hospitals, Hotels, schools and Security Companies earning them an ISO 9001 2008 Quality Management System Certificate Prepared training manual and conducted internal trainings to staff. Planned and suggested efficient concepts to ensure continual improvement in-order to survive in the business market, Risk assessment and analysis - recommending appropriate mitigation steps and improvement strategies.

Ability to conduct investigations and report presentation for the management’s decision, Coordinate with Higher Management, overseeing staff performance and assessment, prepared annual budget, controlled costs, attend to employee queries, settling and motivating them, making follow up on a daily basis.

High supervisory and management capability and have led a team comprising of more than 3000 working force of different caliber.

Efficient and able to adapt to new challenges and situations and possess a valid UAE and Kenyan driving licenses.

Currently two years in Mall Facility management with experience in Facility soft services, Security Systems plus a very good knowledge of Country’s market in terms of service providers, property owners, Civil Defense licensing and approvals, costing, tendering etc I believe that with my acquired skills in the course of my professional experience will be a valuable asset to your organization and clients.

Personal Details.

Name : Kassim Taha Khamis

Nationality : Kenyan

Contact

Mobile No.: +254**********, or +254*********, or +254********* E-Mail : adgl4z@r.postjobfree.com

CURRICULUM VITAE

Personal Details

Name : KASSIM T. KHAMIS

Contact : Mobile No. +254**********, or +254********* or +254********* E-Mail: adgl4z@r.postjobfree.com

Nationality : Kenyan

Date of Birth: 1969

Objective

I Seek a job with an organization which will benefit from the potential I posses by utilizing my knowledge, experience and playing a vital role in acquiring organizational growth. Professional Experience, Qualifications and Courses 1. Emergency Response Plan – Dark Star Group – London. Dec 2017 Security Master Plan Management – Dark Star Group - London Feb 2018 Advanced First Aid Training – Dark Star Group – London 2. Certificate in Business Administration & Accounts Kenya Accounts & Secretaries National Examination Board – Dec 2001 3. Diploma Arabic Language & Literature

Islamic University Madina Saudi Arabia -1998

4. Associated Computer College UK – Nov 1991

Microsoft office, Word, Excel, Power Point Etc

5. Kenya Certificate of Secondary Education - 1989 Secondary School Certificate

6. Saudi Arabian Airlines - Aug 2000

Certificate in Emergency Procedures

7. Jomo Kenyatta International Airport - September 2001 Airside Safety Operations

8. Hedgehog Safety Consultancy LLC December 2009

Fire Safety and fire fighting

9. TUV Nord – March 2010

Integrated management systems – internal auditor training 10. Security Supervisor Training Certificate

UAE Ministry of Interior 2011

11. Member of ASIS International

12. Possession of valid UAE and Kenyan driving licenses Employment History

1. Saudi Embassy Nairobi – 1998-1999

Position: Clerk/Typist

Job Description:

• Visas for visit, umrah and haj.

• English and Arabic memos

• Attending to customer inquiries and guiding them accordingly.

• Handling and solving Customer complaints.

• Other office related duties.

2. Saudi Arabian Airlines Nairobi – 2000-2003

Position: Aviation Security Officer/Public Relation/Customer Service Officer Job Description:

• Aviation security controls

• Passenger ticketing, Check in, Boarding & Customer care.

• English Arabic Translation & Interpretation

• Baggage identification and reconciliation

• Handling and solving Customer complaints. Among many other daily responsibilities.

• Audit of ULD

• Government/Public Relations – (Protocol)

• Other office related duties

3. Al-Neel Academy Nairobi 2003 - 2006

Position: Administrator.

Job Description

• Typing memos, letters, MOM (minutes of meeting), circulars etc

• Attend to visitors /parents/clients

• Prepare daily activity summary report

• Record teachers’ time sheet or attendance and submit report to school director

• Attend and resolve parents’ queries and submit a brief report to the school director

• Handling incoming telephone calls and make appointments

• Staff briefing at the post of duty

• Briefing the board of directors any concern for performance improvement

• Apply relevant licenses and working permits

• Conduct abrupt inspections and evaluate the guards

• Making a daily follow up and ensure proper welfare of the students

• Planning and suggestion to ensure continual improvement.

• Salary preparation and budgeting

4. Al Futtaim Group – Dubai UAE 2006 - 2009

Position: Admin Assistant, Government Liaison Officer Job Description

• Preparation of daily duty roster

• Making memos and correspondences

• Coordinating with the Group Manager in handling staff and security deployment

• Logistical planning or scheduling of staff pick and drop to their respective locations spread all over UAE

• Assist in the recruitment and interview of candidates

• Receive documents meant for processing all sorts of visas, work permits and Service contracts for the Group

• Processing documents of new employees

• Process employee work permits and service contracts

• Renew work permits, service contracts & visas

• Process online visas

• File management

• Annual leave planning

• Preparation of status report

• Preparation of overtime for monthly pay

• Preparation of income and invoices and posting the invoices to the concerned clients for payment.

• Documentation & Filing

• Other office related duties.

5. Skill Force Security Services LLC – Abu Dhabi UAE 2009- Feb 2016 Position: Sr. Security Supervisor / Head of Operations Job Description

• Drafting standard operating Procedure (S.O.P)

• Prepared a physical security training manual

• Documentation & Filing

• Assisting in the recruitment exercise

• Preparation of daily duty roster

• Making memos and circulars

• Coordinating with the Security Manager

• Annual leave planning

• Preparation of security status report

• Conduct Security investigation and prepare report.

• Supervising & overseeing staff performance and assessment evaluation

• Prepare annual budget, control costs and analyze and justify expenditures

• Attending to employee queries, settling and motivation them

• Making follow up on a daily basis

• Daily spot check, Audit and guidance

• Maintaining quality assurance and management system

• Coordinate with other Head Departments

• Staff briefing

• Briefing the management committee on any issue of concern

• Conducting Risk assessment, safety Analysis of and suggest control measures to reduce the risk, and assist to prepare method statements for all high risk jobs.

• Security consultant for current and new projects to enhance security standard

• Review security plans and procedures and provide training to security guards and monitor their activities or performance to ensure the compliance

• Preparations of security audit plans, conduction of audit and follow up of corrective actions, preparation of audit report and submit it to management for continual improvement.

• Monitor all activities in order to ensure that proper security procedures and practices are being followed everywhere.

• Preparation of technical proposals for Tenders

• Conducting Interview and select the appropriate candidate as per MOI/PSBD rules and regulations.

• Initiation, data updating and record keeping.

• Carrying out frequent inspections and its documentation.

• Emergency Rescue team member

6. United Security Group Abu Dhabi UAE - May 2016 to July 2016 Position: Operation Manager

7. Festival City Mall – November 2016 to June 2018 Position: Assistant Manager

Job Description

• Ensure that the PPM services records are maintained, accountable to the service level feedback from the third party service providers and the service reports submitted.

• Conduct meeting with service providers, contractors and security staff to thrash out issues and agree on corrective/preventive measures and reactive maintenance

• Planning and implementation of system through assessment of the maintenance carried out.

• Submit monthly reports detailing the maintenance schedules

• Identify and reach to the root cause of the problem and propose a solution that would ensure to prevent recurrence

• Plan measures to prevent loss, theft or damages and shop lifting incidences at business units

• Arrange outside third-party vendors to quote and specify the scope of works if required tasks which are not covered.

• Annual business planning, manage monthly budgets, create PO and track invoices and make sure the work is completed with allocated SLA and invoiced by the Service Provider

• Manage helpdesk and FM related software and other assets by tracking the same in the system to make sure assets maintenance is properly done

• Initiate proactive measures to ensure safety of customers and co-worker in the Facility.

• Responsible to ensure proper functioning and maintenance of technical areas such as Appliances, travellators, escalators & elevators, Phone systems, PA systems, Fire prevention, CCTV system, sprinkler systems & fire alarm through inspection audit.

• Work with Civil Defense in order to foster good relations.

• Work together with Local Municipality to ensure legally compliance.

• Oversee the Corporate Social Responsibility Agenda.

• Ensure Facility Emergency Drills are carried out effectively.

• Ensure adequate numbers of First Aiders are trained.

• Maintain all First Aid products within the Facility.

• Support the Duty Manager training for Crisis Management.

• Working with the team to create meaningful actions to achieve agreed goals

• Review and monitor daily and monthly KPIs and analyze reports on various measurable factors against benchmarked figures (i.e. manpower productivity).

• Controlling costs through working in a simple, cost-conscious way using good examples and solutions.

• Manpower planning. Prepare plans, set productivities and ensure highest levels of work efficiency and motivation.

• Conduct Performance development reviews and develop/create action plans based on the outcomes.

Referee

1. Mohammed Khamees

Admin Manager

Al-Futtaim Group

Mobile No. +971*********

2. Hassan Ali Al-Hammadi

Security Manager

Skill Force Security Service Abu Dhabi

Mobile No. +971********

3. Nathar Sadat

Al-Dhafra School HSSE - Abu Dhabi

Mobile No. +971*********

4. Nuh Uthman

Director Islamic Aid Nairobi Kenya

Mobile No. +254*********

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