JESSE MOCK EASTON, PA ***** 484-***-**** adgks4@r.postjobfree.com

QUALIFICATIONS SUMMARY

PROCESS ENGINEER CHEMICAL ENGINEERING COLLABORATION Recent college graduate equipped with Bachelor of Science in Chemical Engineering and coursework in Organic Chemistry Lab, Process Safety, Physical Chemistry, Micro Thermodynamics, Material Science, and Unit Operations. Leverage professional experience as Manufacturing Operator in highly-regulated pharmaceutical industry. Perform daily monitoring and troubleshooting of equipment, and analyzing, recording, and optimizing data for chemical processes. Possess up-to-date knowledge of engineering designs, compliance, and methodologies as well as current Good Manufacturing Practices (cGMP) to comply with federal, state, and international regulations. Talented communicator able to collaborate with Quality and Engineering departments to ensure seamless processes and workflow. Retain hands-on experience in Capstone project at Penn State, working as a team to design Xylene processing plant and create Block Flow Diagram (BFD), Process Flow Diagram (PFD), and Piping and Instrumentation Diagram (P&ID) utilizing AspenPLUS and Microsoft Visio programs.

Chemical Process Design Coaching & Mentoring Data Analysis Quality Assurance Pharmaceutical Industry Project Management Recordkeeping Innovative Solutions Collaboration & Teamwork SAP Communication Chemical Engineering Drawings Microsoft Office Suite AspenPLUS AutoCAD PROFESSIONAL EXPERIENCE

Piramal Critical Care Inc., Bethlehem, PA December 2019 to Present PRODUCTION/MANUFACTURING PHARMACEUTICAL OPERATOR

Provide technical skill and engineering support to maintain, prepare, and operate equipment such as distillation columns, agitators, reactors, intermediate storage receivers, and heat exchangers for process production of Sevoflurane. Perform quality control testing on samples and finished products to ensure conformance with design specifications. Transfer storage vessels of product to packaging. Utilize SAP for recordkeeping, documenting materials processing, and finalizing production. Collaborate with line operators, product engineers, and cross-functional teams to troubleshoot control system and equipment issues and develop advanced process unit applications to optimize yield and purity. Evaluate procedures and results for accuracy and determine next steps of production process. Adjust operating parameters such as reflux ratio, bottom takeoff percentage, steam flow, and flow rate to adjust impurities in samples while maintaining alignment with standard operating procedure (SOP). Create safe and clean work environment by following current Good Manufacturing Practices (cGMP).

Ensured accuracy when reading operating units and recording production data in daily logs.

Modified reflux ratio which reduced impurities in finished product.

Developed deep knowledge of SAP system and regulatory requirements related to quality, safety, and reporting standards. SOP, and cGMP.

Recommended process improvements to enhance operational safety and efficiencies. Weis Markets, Easton, PA March 2014 to Present

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Deliver excellent customer service by responding to inquiries and resolving issues. Supervise cashiers to ensure breaks and lunches are taken at assigned times. Analyze account data to identify trends and mitigate future service risks. Communicate and cultivate relationships with vendors, managers, employees, and customers. Maintain money order and lottery balances at end of shift.

Addressed and resolved concerns, employing communication and negotiation skills to maintain customer satisfaction.

Promoted from Cart Attendant to CSR within first year of employment.

Committed employee with six years’ service as CSR while balancing 18 to 22 college credits per semester. EDUCATION & AFFILIATIONS

Bachelor of Science, Chemical Engineering; Penn State University (2019) American Institute of Chemical Engineers (AIChE), Member (2015-2019) Biology and Sustainability Club, Vice President (2015-2017) Honors Club, Member (2015-2017)

Lion Ambassadors, Member (2015-2017)

PROJECTS

Group leader for three-member class project team assigned from Penn State’s Physical Chemical Lab. Conducted research and communicated with professors to determine best procedures. Designed, wrote, and presented findings on how silver nanoparticles behaved at different temperatures. Process involved creating and applying polyvinyl alcohol film to particles to act as stabilizer. Utilized equipment such as UV-VIS spectrophotometer and Horiba Scientific Fluorolog FL-3 spectrofluorimeter for testing with and without stabilizer by measuring emissions, absorbance, and fluourscence decays.