Sales Store Manager
Resume:
V E R S O N W A L L A C E
adgko5@r.postjobfree.com
Desoto, TX 75115
PROFESSIONAL SUMMARY
Organized Loan Processor bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in FHA Streamlines and VA IRRRL Streamlines ability to quickly learn new processes. SKILLS
Title document preparation Resolve paperwork errors Compile documents Attention to detail
Verbal communication Encompass operation
Multitasking
EXPERIENCE
Auto Loan Processor, Freeman Honda, Jul 2019 - Jun 2020, DALLAS, Texas Finance and Legal documents to maintain current DMS tracking. Met targets consistently by staying organized and with strong attention to detail. Prepared reports highlighting important information such as Verify Data Accuracy and Finance Terms.
Updated records with current efficiency and accurately information for effective business recordkeeping.
Supported Finance operations by completing assignments with strong focus on quality and performance.
Store Manager, Mattress Firm, Sep 2017 - Oct 2018, Arlington, TX Reversed a poor performing store by revising systems, processes, training programs, and personnel.
Mentored many entry-level associates to achieve leadership positions and quickly became a leadership trainer for new store managers. Opened up a new chain store and exceeded sales and profit goals by 110% at the end of the first year.
Exemplified Outstanding leadership and maintained company standards and protocols in all locations.
Sales Manager, World Class Getways, Jun 2012 - Aug 2017, DALLAS, Texas Engaged customers to quickly identify needs, negotiate contracts and close sales. Taught the sales team how to connect with customers and build long-term, productive relationships.
VW
Oct 2020
Coordinated sales programs to capitalize on revenue opportunities and maximize profitability.
Researched market trends and stayed current on customer preferences to better lead sales operations.
Worked closely with all sales personnel to assist with routine sales and handle advanced issues.
Customer Service, Global Streams, Nov 2010 - Apr 2012, Jacksonville, TX Greeted customers, repeated orders back to customers accurately, provided samples, and completed transactions.
Helped resolve product returns, responded to shipping inquiries and answered order status questions.
Advised customers about estimated delivery date and described service contracts and warranties.
Engaged with customers to understand and resolve issues and answer product questions.
Updated accounts with customers' current personal and purchasing information. EDUCATION
Loan Processor, Finacing
Real Estate U - DALLAS, Texas
Training on Encompass
Processesing FHA and VA IRRRL Streamlines Loans and Full Doc Loans.
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