Nadide Cifci

Chicago, IL

Cell: 312-***-**** Email: adgknj@r.postjobfree.com

EDUCATION

North Park University Chicago, IL

Master of Business Administration December 2016

Track: Finance and International Business

Anadolu University Eskisehir, Turkey

Bachelor of Science in Education June 2010

SKILL

Certificate in Finance

Certificate in International Business

Technical Skills: Proficient in SAP, IBP, Windows, Word, Excel, Outlook, PowerPoint, Salesforce, Power BI

Languages: Turkish, English

WORK EXPERIENCE

Arcelor Mittal North America Chicago, IL

Forecast Analyst- Automotive-Toyota July 2019- Current

Facilitate month end forecast with 99% forecast accuracy and develop weekly/ monthly reports to track changes in forecast vs actual shipments vs business plan.

Perform root cause analysis when there are variances in forecast and report changes to other stakeholders by publishing monthly KPI.

Analyze and summarize changes in auto industry/global market and make forecasting recommendations besides implementing necessary changes to improve forecast accuracy.

Collaborate with inside sales, account management, supply chain and production planning teams to manage monthly forecast besides providing support on inventory management.

Follow closely on new vehicle launches/part awards and manage creation of new auto parts by organizing and auditing data goes into production planning.

Developed yearly business plan for the most profitable OEM in Arcelor and created 12 months forecast on 1,600 active auto parts with total of 850,000 tons for all North America plants by analyzing sales, shipments, market conditions and automotive builds schedules.

Track and report out market share and assist team on building market strategy for 5 years. Arcelor Mittal International Chicago, IL

Customer Service Representative April 2017- June 2019

Ensured smooth and accurate processing of order entry, followed up with mills for on time servicing and notified customers on order status besides shipments.

Collaborated with sales team in achieving goals by building quotes and accurate provision of costing, besides implementing monthly pricing for CRU customers.

Investigated and resolved price discrepancies on 200+ commercial/technical claims and managed overall process by closing over $100,000 worth of debits less than a month.

Tracked and itemized day to day operational problems with international mills and reported these bottlenecks into management.

Visited supplier steel mills in countries in Europe to improve efficiency and came up with a solution plan to existing order management and delivery issues.

Periodically visited customers to interact and improved overall customer satisfaction. Atlas Tube Chicago, IL

Inside Sales Assistant September 2016-April 2017

Prepared and processed quotes entered orders timely through SAP system.

Built loads daily and advised shipping department to schedule timely shipments.

Resolved customer problems that aroused on orders and shipments.

Co-ordinated production/operations and outside sales team in fulfilling customer needs and special orders.

INTERNSHIP EXPERIENCE

Tata Steel Americas Inc. Schaumburg, IL

Contract Administrator Intern May 2016 – September 2016

Arranged drafting and revising legal documentation used in international trading business.

Reviewed and ensured correct calculations used in customer POs, reported changes to management staff.

Conducted market research, identified relationship for Tata’s potential customers by utilizing internet research and cold calling; tracked data results and shared with the management.

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