Garima Narula

917-***-**** • adgkjt@r.postjobfree.com

Everett, MA, 02149 • linkedin.com/in/garima-narula/ IT Project Management Professional and Scrum Master experienced in contributing to software development projects based on waterfall and agile methodologies. Trains and mobilizes cross-functional teams to deliver quality projects on time and under budget. Trusted to establish strategy, roadmap, resource planning initiatives with respect to all customer requirements, scope of work and timelines. Develops strong relationships with business leaders, team members, and clients. Exceptional presentation skills, problem solving, and organizational skills. A history of transforming troubled workstreams by introducing new approaches resulting in accelerated timelines and outcomes that exceed client expectations.

CORE COMPETENCIES

Certified ScrumMaster & CSPO

Resource Allocation

Performance Measurement

Cross-functional Collaboration

Consultative Support

Team Leadership & Training

Budget Adherence

Business Case Development

Change Management

Project Roadmap Development

Risk Analysis & Mitigation Planning

Waterfall/Agile Approaches

Strategic/Technical Planning

Reporting/Data Interpretation

Customer Service Excellence

TECHNICAL PROFICIENCIES

Jira, Daptiv, Confluence, Agile Methodologies, Scrum, SDLC, Trello, Microsoft Project, Excel, Word, PowerPoint, B2B, Enterprise Application Integration, Electronic Data Interchange (EDI), Cloudant – IBM DB, SQL, Java, C, C ++, SharePoint EDUCATION & CERTIFICATIONS

Master of Science in Leadership & Project Management, Northeastern University, Boston, MA, 2020 Bachelor of Engineering in Computer Science, Maharshi Dayanand University, Haryana, India, 2009 Certified Scrum Master, Scrum Alliance

Certified Scrum Product Owner, Scrum Alliance

NORTHEASTERN UNIVERSITY PROJECT MANAGEMENT EXPERIENCE Northeastern University Project Management Student Organization (NUPM), April 2020 – June 2020

Conducted 20 interviews with Board Members and Faculty to developed smart goals, action plan, and recommendations to achieve new vision by 2022.

PM Training Project, January 2019 – March 2019

Developed an Integrated Project Plan, project management documents, project roadmap for employees’ project management training program using MS Project tool. Supported Risk Management Plan. PROFESSIONAL EXPERIENCE

Project Manager Coop, Sensitech Inc. (United Technologies Corporation), Beverly MA 07/ 2019 – 10/2019 Led cross-functional teams across product management, UI/UX Design, Development, Business Analysis, Testing, Production, Supply Chain, Client Services, and Sales on waterfall-based projects including development of highly visible mobile application project. Established project roadmap, resource planning, timelines, weekly status reports, and measurable analytics to track progress and performance. Remedied roadblock and product backlog by consistently conveying product vision and goals to team members. Analyzed and integrated user acceptance criteria in partnership with product manager. Key Contributions:

Initially hired to shadow Project Manager. Due to pre-established knowledge and work ethic, was asked to charge mobile application project, intended to improve communication with drivers and tracking of shipment status.

Completed the first release mobile application project on time and under budget inclusive of major functions.

Influenced team to adopt and integrate agile methodology to drive collaboration and productivity.

Facilitated a range of team meetings and presentations including standups, demos, sprint retrospectives, and reviews with an underlining focus on continuous improvement.

Supported Product Manager with temperature monitor project by overseeing hardware changes, updating features, facilitating status meetings, and following change management process.

Gained expertise in Daptiv tool by assigning resources and running reports to analyze and present performance overviews to PMO management.

Presented competitive analysis and product positioning strategy to senior leadership based on thorough market research and consumer data.

Assistant Manager, Ministries of Aides International Inc., Chelsea, MA 05/2017 – 11/2018 Provided administrated support and coordinated a range of volunteer and fundraising program for non-profit organization that helps families and children through education, food, clothing, shelter, and medical help. Strategically identified and contacted potential sponsors and exhibitors to encourage their economic support of the organization. Key Contributions:

Supported CEO by developing and executing strategic performance improvement plans resulting in the appointment of Board Member.

Spearheaded the Child Sponsorship Program by organizing and directing 8 volunteers, earning reputation as Subject Matter Expert advisor for all fundraising events.

Charged an organization-wide data migration, transitioning from paper to digital records management, optimizing auditing and compliance management.

Application Developer, IBM India Pvt. Ltd., Pune, India 03/2015 – 08/2016 Planned, coordinated, and executed the migration of US Bank’s existing users from legacy system to new U.S. Bank Secure File Transfer system (Sterling File Gateway), providing client support and team leadership. Reported to Project Manager. Key Contributions:

Mobilized and trained team of six software (EDI) developers, providing ongoing feedback and direction resulting in the completion of project.

Directly supported end-users (Trading Partners of US Bank) by educating them on system and assisting with installation to begin using get application.

EDI Analyst Developer, Tata Consultancy Services, Gurgaon, India 08/2013 – 03/2015 Oversaw and executed highly visible project for EATON corporations (client), involving the development of all maps encompassing differing formats such as EDI FACT, X12, VDA, to migrate to SI. Lead end to end testing; system testing, user acceptance testing, and trading partner testing

Key Contributions:

Consulted business partners to capture business needs and align to migration project strategy.

Developing maps in different formats and message and envelope profiles for the trading partners.

Created and maintained technical documentation to house project design, implementation strategy, and test results. System Engineer, Mahindra Satyam, Bangalore, India 04/2010 – 05/2013 Contributed to the Electronic Data Interchange (EDI) project for Sony Corporations. Provided end-to-end production support activities for GIS and connected applications such as Connect Direct and Connect Enterprise 24*7. Key Contributions:

Responded to 30-40 tickets per day, providing root cause analysis and resolution to business users.

Performed analysis, enhancement, and testing of map development on GIS 5.02 from EDI to IDOC.

Assisted end-users with uploading data in required format and developing maps from EDI to flat file.

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