Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Hammond, IN
Posted:
October 01, 2020

Contact this candidate

Resume:

Patrick J. Thomas

**** ********** ***** ***. ** Hammond, IN 46323

adgkg8@r.postjobfree.com

773-***-****

Work History

●AMC Entertainment: Kitchen/Bar Manager Lombard, IL Mar. 2020 –

oMaintain inventory levels and improve weekly variances.

oTrain Cooks on company culinary standards such as product display and speed of service.

oDeliver an outstanding guest experience through amazing execution of procedures.

●Culver’s: General Manager Chicago, IL Aug. ‘18 – Feb. 2020

oEstablish an effective work environment in which customer service is top-notch at every opportunity.

oTrain management team and hold them to a standard that will promote constant financial growth.

oCreate, develop and maintain business plan to effectively improve financial goals.

●Culver’s: General Manager Lansing, IL Sept. ‘16 - July ‘18

oTrain and hire crew members to fulfill company values and policies.

oMaintain proper inventory levels while training management to understand procedures.

oDevelop systems to uphold company standards and policies.

●AMC Entertainment: Kitchen/Bar Manager Chicago, IL Oct. ‘14 - Sept. ‘16

oTo oversee the inventory levels of BOH operations.

o Develop weekly inventory variance action plans to improve operations across entire company.

●AMC Entertainment: Supervisor Country Club Hills Aug. ’14 – Oct. ‘14

oContinuing to be very involved and dedicated to company values while adding a distinct and polished touch to everyday operations as well as leading a crew with unique tasks and development.

●Culver’s: Manager Crestwood, IL Mar. ’14 – Aug. ‘14

oHave created countless memories for neighboring communities through training a crew on superior customer service.

oWas trained and developed to become one of the top members of management.

oCaught the attention of corporate members through hard and outstanding leadership.

●AMC Entertainment: Supervisor Crestwood, IL May ’12 – Jun. ‘14

oSuccessfully managed a trained a film crew unit in a theatre that seats high for attendance numbers that are among the highest in Chicago market.

oAcknowledged on incalculable occasions for superior up-keeping of AMC company values and standards through outstanding Guest Connections.

oOngoing amount of guest compliments exceed reputation flawlessly.

●AMC Entertainment: Film Crew Crestwood, IL Sept. ’11- May. ‘12

oOutstanding work ethnic and communication skills have been praised by guests on daily occasions.

oAwarded January 2012 Associate of the Month after three months of full active duty.

●American Enterprises: Supervisor Chicago, IL Jul. ’09 – Sept. ‘11

oManaged the activities on 30 refurbishment projects of public-school auditoriums based throughout Chicago and surrounding Suburban areas.

oSupervised an average work force of 20 painters per project.

oMature and structured approach to job allowed me to swiftly grow within the ranks of the company.

●Walgreens: Digital Photo Specialist Chicago, IL Aug. ’09 – Oct. ‘10

oRan photo lab at night superbly by keeping tasks to be completed fulfilled instantly.

oGained praise from management through experienced customer service skills and overall work ethic.

●Walgreens: Service Clerk DeKalb, IL Dec. ’08 – Jun. ‘09

oConsistently worked a full-time schedule while enrolled 15 credit hours at NIU.

oDisplayed beyond than credible workmanship to outshine fellow co-workers and receive strong positives acknowledgements from management daily.

●Best Buy: Sales Associate Chicago, IL Jun. ’07 – Sept. ’07

oWith a quick adaptation to company policies, was able to capture the notice of management as a primetime and sufficient salesman.

oClearly outperformed fellow workers in department but displayed such a strong positive attitude to remain as a key asset.

●Walgreens: Service Clerk Chicago, IL Jan. ’05 – Aug. ’06

oWorked diligently to sustain a strong reputation while enrolled in Junior and Senior years at Gwendolyn Brooks College Prep.

oDespite youth and lack of experience, still left mark as one of the top employees.

● ‘X-Clusive Clothing’: Co-owner/Salesman Chicago, IL May. ’05 – Aug. ‘06

oCreated as a business project while enrolled in an honors business course at Gwendolyn Brooks.

oWithin schoolwide function and placing in citywide completions and expos, was able to create a vast deal of revenue using elegant salesman and communication skills.

●Shark Landscaping: Professional Landscaper Chicago, IL May. ’03 – Aug. ’06

o Gained and displayed marvelous landscaping skill regularly working part- time during summers.

School Experience

●Northern Illinois University: Business Major DeKalb, IL Aug. ’06 – May. ‘09

o3 years of degree requirements completed.

oEmphasis on Accountancy.

●Gwendolyn Brooks College Preparatory Acad. Chicago, IL Sept. ’02 – Jun. ’06

oAcknowledged as one of Chicago’s top youth entrepreneurs while enrolled in a NFTE program junior and senior years at Gwendolyn Brooks.

oGraduated proudly with Honors after four years of effective working hard while establishing lasting and positive with teachers and classmates alike.

oActively participated as a member of Basketball Team for 3 years.

Skills

●Excellent communication capabilities.

●Ability to swiftly adapt and comprehend.

●Outstanding hands-on ability.

●Expert computer literacy.

References

●Bryon Waller: Culver’s Franchise Owner Chicago, IL 312-***-****

●Marcus Waller: Culver’s Manager Chicago, IL 708-***-****

●Rey Costilla: AMC Theatres General Manager Chicago, IL 312-***-****

●Harold Davis: American Enterprises Owner Chicago, IL 773-***-****

●Brian Jackson: Walgreens General Manager Chicago, IL 708-***-****



Contact this candidate