Customer Care Front Desk

ARIANA TAYLOR

**** ********** ***** *******, ******* 46052 - 317-***-****

adgkd4@r.postjobfree.com

To obtain employment with an organization where I can utilize my skills and knowledge to

assist, advance and excel in a challenging career that has opportunity for professional growth,

increased knowledge and career advancement.

PROFESSIONAL EXPERIENCE

OCTOBER 2019 — FEBRUARY 2020

MATERIAL HANDLER, XPO LOGISTICS

Handle customers’ orders quickly, picking, packing, restocking products as needed, cycle count

while analyzing challenging situations, provide solution, and achieve goals in a fast-past

environment, I exceed job performance and productivity goals with excellent product

knowledge. Clean up the warehouse when needed,

DECEMBER 2018-OCTOBER 2019

FRONT DESK ASSISTANT, CLARION INN

Assist customers in person and over the phone about existing or new rooms, process payments,

and hand out room key cards.

AUGUST 2016- OCTOBER 2018

CUSTOMER CARE ASSOCIATE, AMAZON

Handle customers’ orders quickly, picking, packing, restocking products as needed, cycle count

while analyzing challenging situations, provide solution, and achieve goals in a fast-past

environment, I exceed job performance and productivity goals with excellent product

knowledge.

AUGUST 2013 — JUNE 2016

CUSTOMER SERVICE REP., LOWES CALL CENTER

Answer urgent and non-urgent phone calls using computer Telephony integration.

Provide information, document interactions, or schedule appointments,

AUGUST 2012 - AUGUST 2013

CUSTOMER CARE ASSOCIATE, RALLYS

Provide customer service in the areas of taking and expediting orders, food preparation and

cooking. Maintaining a clean and sanitary work condition in compliance to the health

department,

EDUCATION

JUNE 2013

DIPLOMA, WARREN CENTRAL HIGH SCHOOL

PRESENT, IOWA CENTRAL COMMUNITY COLLEGE

SKILLS

‘* Maintain performance and quality expectations and identify * Able to work in fast paced, stressed environment.

opportunities to improve operations. © Adention to detail

* Excellent communication skills- able to coach, train, and * Able to exert up to 50 pounds.

eee een memes * Planning and organization,

* Basic computer skills: Word, Excel, PowerPoint.

Contact this candidate