Sales Manager
Resume:
S.M.M.Siraj Mohideen
Restaurant General Manager
adgk2s@r.postjobfree.com
To expand my possibilities which will enhance my skills in areas to be fully utilized by the company for the company's growth and profit share. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills.
Work Experience
Restaurant General manager
Yellow cab pizza co. & The Acai Bar - Dubai
March 2016 to Present
To run a smooth operation to serve high quality food and service up to customer satisfaction • making strong trust to the customer by delivering the food hot, fresh and on time by running the delivery operations smooth for both the restaurants.
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Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
•Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analysing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
•Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands. • Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analysing variances; taking corrective actions.
•Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
•Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
•Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
•Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
•Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
•Accomplishes company goals by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.
Restaurant Manager
Burger King-First Food L.L.C-Dubai mall 2012 to February 2016
•Developed, implemented and managed business plans to promote profitable food and beverage sales.
•P & L controlling.
•Targets & preparing for the high excellence customer service.
•Correctly calculated inventory and ordered appropriate supplies.
•Strategically developed effective marketing plans to increase sales and profits while managing costs.
•Training & appraisal for staff.
•Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
•Created fun team building activities to engage staff in up-selling to meet revenue targets.
•Achieved highest employee retention rate in the region.
Restaurant manager
Dine More -Private Limited 2009 to 2012
•Purchasing - (Daily purchasing, imports, stock control and cost control)
•Sales and Marketing - (Advertising and promotions).
•Client relationship management
•Events management.
•Coordination and management of the daily activities in FOH & BOH.
•Training and motivating the team.
•In-charge of Health and safety measures.
•Delivery management. Recruiting staff.
Senior Sales executive
Home Centre-Jeddah-K.S.A(Landmark Intl. Group)
2007 to 2009
Supervising the sales staff in improving sales & Motivating sales staff.
Stock controlling. Sales Training sales staff. Merchandising staff scheduling. Inventory management. After sales customer service & deliver schedule management. Merchandising.
Sales and Customer care
Singer Sri Lanka (pvt.) Ltd 2005 to 2006
Supervising the sales staff in improving sales.
Motivating sales staff.
Stock controlling
Canvassing group sales.
Market analysing
Making sales reports of weekly and monthly. Handling Customer issues. Delivery management.
Junior Executive-Tea tester
Lanka commodity brokers Ltd
2002 to 2005
Grading Tea, rubber and all spices
Making Valuation
Market analysing
Selling rubber and all spices in the auctions. (Conduct by Sri Lanka Tea, Rubber and all spices Board)
Maintaining the Tea, Rubber and all spices estate average.
Tasting tea.
Estate visits on production quality audits and advice.
Buyers relationship.
Seaman. (Volunteer Force)
Sri Lanka Navy - Colombo
April 2002 to April 2003
Communicator.
Computer Operator
Meezan & Co. - Colombo
2001 to 2002.
Data entry
Stock receiving and dispatching
Education
Diploma in Business and finance
Christ Church College -1999-2001
computer system management-certificate
Aptech - Colombo
2001-2002
Awards
Burger King U.A.E 2015 restaurant service excellence award in all categories.(presented by Burger King corporation).
A GRADE Restaurant operations excellence in 2016,2017,2018 & 201 in yellow cab pizza Co. international
Certifications and Licenses
Server safe
2013 to 2019
PIC - level 3
May 2018 to May 2020
HACCP CERTIFIED RESTAURANT MANAGER
September 2016 to September 2019.
AUCTIONEER Sri lanka chamber of commerce & Tea Board.(life time licence holder)
TEA TASTER -Sri Lanka Tea Board certified.
SKILLS
languages -english,Arabic,Hindi,Sinhala,Tamil,Malayalam,divehi,Tagalo and Thai.
•Sales & Marketing.
•Passion for customer satisfaction
•Proven cost-control expert
•Results-oriented
•Communication.
Personal information.
Visa status - Residential visa(Dubai)
Civil Status - Married.
Date of birth - 16-02-1984
Nationality - Sri Lankan.
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