OKONEDO SAMUEL ORITSEJEMINE

Contact Address: No. 1 Daddy Prince House, Soboyejo Close, Off Taju-Bello Close, Iju-Ishaga, Agege-Ikeja, Lagos.

No. 10 Osayaba Ogiamien Drive, Hopeville Estate, Sangotedo, Lekki-Epe Expressway, Lagos.

Email: adgk1c@r.postjobfree.com

Phone: +234**********

PERSONA DATA:

Date of Birth: 10th February, 1985

Place of Birth: Festac Town, Lagos State

Sex: Male

Marital Status: Married

Home Town/L.G.A: Sapele/Warri North

State of Origin: Edo State/ Delta State

Nationality: Nigerian

Religion: Christianity

Spoken Languages: English, Itsekiri.

Hobbies: Writing, Designing & Computer Graphic, Playing Games like Scrabble, Monopoly, Chess and Travelling.

CAREER OBJECTIVE:

To take on challenges and task to the benefit of mankind.

To render value added services to my employer and to the development of my career.

To work efficiently and diligently in good faith for the growth and development of my firm.

To optimize resources, both human and material resources and towards the development of the organization.

PERSONAL ATTRIBUTE:

An Entrepreneur, Hospitality professional, Smart and Ambitious Business Manager.

Extensive experience with Hospitality Consultancy, Budget and Asset Manager, Hospitality Analysis, Revenue manager, Cost Controller & Business strategist, compliance & regulatory administrator

Experience in a fast growing, challenging business environment.

SKILLS:

Good in Project Management (Refurbishment, Restructuring, remodeling and interior decor), Photoshop, Microsoft, and Computer Graphic, Newspaper Page Planning and hospitality Software programs (Tally, Inquest, Room Master, Opera, PMS, Biodux, Actv360, POS, Micros and Spread Sheet) with a high level of internet proficiency.

EDUCATIONAL BACKGROUND

National Open University

Victoria Island, Lagos B.sc in Hospitality Management In-View

Alison College (Alison.com) Diploma in Hospitality Management

Galway Technology Park, Parkmore,

Ireland. Phone: +353-********

NIIT Computer Institution Certificate in Microsoft Office & Internet Operations

Festac Town Campus.

Rufus Giwa Polytechnic HND Business Administration

Owo, Ondo State.

Rufus Giwa Polytechnic ND Business Administration

Owo, Ondo State.

Lagos State Model College, WAEC (O’Level)

Kankon, Badagry, Lagos.

Command Children School, First Leaving School Certificate

Signal Barrack Mile 2, Lagos.

WORKING EXPERIENCE

ATLANTIC PALMS SUITES No.1 Abolakale Arikawe Drive, Off Alpha Beach Road, Lekki, Lagos.

Hotel Assistant Manager (AGM)

Job Details/ Responsibility:

Overseeing the general operation in absence of the General Manager, also reporting to the MD and the Managing Consultant.

Supporting existing management team in delivering successful operational standards, achieving the hotel objectives by improving guest satisfaction at all times.

Managing daily hotel operations and ensuring excellent guest experience in the hotels continuing effort to deliver exceptional guest service.

Responsible for all V.I.P's guests and ensures all requests from V.I.P are attended.

Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service delivery and follow up on every department and duty shift.

Supervision on general maintenance issues, overseeing the maintenance job completion report.

Supervising and coordinates the activities of front office, Restaurant, managing hotel reservations from OTA’s, Daily/Monthly reports and attending to all V.I.P's report.

Trains, cross –trains, and retrains all staff on Guest Service delivery.

Maintains master key control.

Reviewing and completing daily credit limit report, Checks cashiers in and out and verifies banks and deposits at the end of each shift.

Maximize room revenue, up-selling of rooms by reviewing revenue status daily. Analyses rate variance, monitor credit report and maintain close observation of daily house count.

Maintain an organized and comprehensive filing system with documentation of receipts, purchases, vouchering, schedules, forecasts, reports and tracking report logs.

To maintain standard operating procedure for the hotel departments and ensure HACCP, health and safety requirements are understood and followed by the team members.

Working as a Resident Manager and Responsible for high standards, operational efficiency, safety and maintaining general hotel facility and hotel policy.

Duration: September 2017 till Date

JONAITH HOTELS AND SUITES Km 47 Lekki-Epe Expressway, Oko-Ado,Ajah, Lagos

Night Duty Manager

Job Details/ Responsibility:

Overseeing the general operation in absence of the General Manager.

Ensuring all staff delivers excellent and exceptional guest service delivery.

Providing excellent customer service to guests and keeps the front desk and accounting operations running smoothly.

Responsible for all V.I.P's guests and ensuring V.I.P’s request are giving special attention.

Responsible for staff Training, cross –training, and retraining all staff and personnel.

Supervising and coordinating the activities of all department, managing hotel reservations from OTA’s, Daily/Monthly reports and including V.I.P's report.

Maximize room revenue, upselling of rooms and other facility by reviewing revenue status daily.

Auditing and analyses rate variance, monitor credit report and maintain close observation of daily in-house count and sales report.

Maintain an organized and comprehensive filing system with documentation of receipts, purchases, vouchering, schedules, forecasts, reports and tracking logs.

Supporting existing management team in delivering successful operations, achieving the hotel objectives and improving profitability and guest satisfaction at all times.

Managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.

To maintain standard operating procedure for the hotel departments and ensure HACCP, health and safety requirements are understood and followed at night.

Duration: (Pre-Opening and Opening) 4th January 2017- September 2017.

THE GEORGE HOTEL No. 30 Lugard Avenue, Ikoyi, Lagos

Housekeeping Supervisor

Job Details/ Responsibility:

Reports directly to the Executive Housekeeper and assisting Executive Housekeeper.

Supervising room attendants to deliver excellent and exceptional Guest and Member experience.

Ensures staff delivers highest standards of service in all Department, Front Office, housekeeping, and laundry and guest service areas to meet up guest satisfaction always.

Updating Room status on Opera PMS on a supervisory level.

Manage staff scheduling as demanded by room occupancy forecasts and the banquet functions.

Supervision on all the public areas, rooms and see that the standard of cleanliness is maintained.

Co –ordinates with the purchase department on housekeeping purchase Order.

Co- ordinates with human resources department regarding the recruitment of staff and training of housekeeping staff.

Ensure that the staff is properly groomed and correctly uniformed.

Co –ordinates with the laundry Supervisor for linen circulation and storage.

Supervising, Scheduling and Checking of all housekeeping report as follow and to be file appropriately for future references:

Preparing and filing of daily Task report sheet, Shift Roster, Floor Allocation report, Room Attendant floor report, supervisor floor report, room checklist, DND report, Due Out report, Room discrepancy report, Turn Down Report, call log register, key control register. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service. Follow up on general maintenance issues, requisition and allocation of material and oversee the maintenance job completion report.

Responsible for high standards of health, safety and hygiene for all guests.

Duration: (Pre-Opening and Opening) April 2015 – November 2016

PROTEA HOTEL Kuramo Waters Close, Off Akin Ogunlewe street, Victoria Island, Lagos

Housekeeping Manager

Job Details/ Responsibility:

Supervising room attendants to deliver excellent and exceptional Guest and Member experience.

Ensures staff delivers highest standards of service in all housekeeping, laundry and guest service areas to meet up guest satisfaction always.

Supervising and checking of shift report, logging of daily activities, handover shifting, staff roaster and making sure it’s up to date.

Updating Room status on Opera PMS on a supervisory level.

Manage staff Shift scheduling as demanded by room occupancy forecasts and the banquet functions.

Ensure that the staff is properly groomed and correctly uniformed.

Co –ordinates with the laundry Supervisor for linen circulation and storage.

Co- ordinates with human resources department regarding the recruitment of staff and training of housekeeping staff up to standard.

To maintain standard operating procedure for the hotel departments and ensure HACCP, health and safety requirements are understood and followed by the team members.

Supervising, preparing daily Task sheet, Floor Allocation report, Room Attendant floor report, supervisor floor report, room checklist, DND report, Due Out report, Room discrepancy report, Turn Down Report, call log register, key control register. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service.

Responsible for high standards of health, safety and hygiene for all guests.

Duration: November 2014 to April 2015.

MARCO POLO HOTEL AND SUITES 4, Yeni Crescent, Chevy View Estate, Lekki Phase 3, Lagos

Operations Manager

Job Details/ Responsibility:

Overseeing the general operation in absence of the General Manager, also reporting to the Chairman.

Supervising room attendants to deliver excellent and exceptional Guest and Member experience.

Ensures staff delivers highest standards of service in all Department, Front Office, housekeeping, and laundry and guest service areas to meet up guest satisfaction always.

Responsible for all V.I.P's guests and ensures all requests from V.I.P are attended.

Trains, cross –trains, and retrains all staff and personnel.

Supervising and coordinates the activities of front office, Restaurant, managing hotel reservations from OTA’s, Daily/Monthly reports and attending to all V.I.P's report.

Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and follow up on store items on each department and duty shift.

Follow up on general maintenance issues, requisition and allocation of material and oversee the maintenance job completion report and overall safety procedures of the premise.

Responsible for high standards of health, safety and hygiene of all Guest.

To maintain standard operating procedure for the hotel departments and ensure HACCP, health and safety requirements are understood and followed by the team members.

Working as a Resident Manager and Responsible for high standards, operational efficiency, safety and maintaining general hotel facility and hotel policy.

Duration: November 2013 to 2014 November

SUNFIT INTERNATIONAL LIMITED Accommodation* Spa* Fitness

327/329 Rafiu Babatunde Tinubu Road, Amuwo Odofin, Mile 2, Lagos.

Night Duty Manager

Job Description/ Responsibility:

Overseeing the general operation in absence of the General Manager, also reporting to the MD.

Ensuring all staff delivers excellent and exceptional guest service delivery.

Responsible for all V.I.P's guests and ensuring V.I.P’s request are giving special attention.

Responsible for staff Training, cross –training, and retraining all staff and personnel.

Supervising and coordinating the activities of all department, managing hotel reservations from OTA’s, Daily/Monthly reports and including V.I.P's report.

Maximize room revenue, upselling of rooms and other facility by reviewing revenue status daily.

Auditing and analyses rate variance, monitor credit report and maintain close observation of daily in-house count and sales report.

Maintain an organized and comprehensive filing system with documentation of receipts, purchases, vouchering, schedules, forecasts, reports and tracking logs.

Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.

Review daily front office work and activity reports generated by Night Audit.

Maintain an organized and comprehensive filing system with documentation of receipts, purchases, vouchering, schedules, forecasts, reports and tracking logs.

To maintain standard operating procedure for the hotel departments and ensure HACCP, health and safety requirements are understood and followed at Night.

Responsible for high standards, operational efficiency, safety and maintaining general hotel facility and hotel policy.

SUNFIT INTERNATIONAL LIMITED Accommodation* Spa* Fitness

327/329 Rafiu Babatunde Tinubu Road, Amuwo Odofin, Mile 2, Lagos.

Store Manager

Job Description/ Responsibility:

Supervises and Prepare purchase orders, responsible for checking supply invoices against purchase orders.

Supervises all store operations and maintaining store report.

Supervises and approved quality goods to be received, in the store and issue out goods.

Manage stock levels and give out supplies from stock.

Maintain stock records using manual and/or computerized systems for daily inventories report.

Prepare reports on adjustments to inventories for stock, report spoilt or damaged stock and changes in stock location.

Find Vendors for supply and price survey analysis from supplier and markets.

Price incoming goods, estimate cost of requisitions or value of stock and store articles.

Coordinate purchasing, warehousing and inventory functions.

Manage the level of stock held by a company and usually responsible for the coordination of purchasing, warehousing and inventory functions.

Duration: 2011 August – November 2013.

ECUVEC ROYAL HOTEL & SUITES

33 Owoyemi Street Agboju-Amuwo, 2nd Gate Festac Town, Lagos.

Front Office Supervisor

Job Description/ Responsibility:

Supervises, Audits and approves discount, refunds, credits, or change due to customers

Attending to customer’s needs and to their satisfaction.

Maintain update of all report and posting.

Handling of all training on checking in and checking out process of guest, reservations, changes and cancellations in accordance with established hotel policies.

Providing excellent customer service to guests and keeps the front desk and accounting operations running smoothly.

Overseeing restaurant operation and services and kitchen HACCP implementation.

Overseeing other areas of the hotel to ensure that they are ready and of high standard and also available at all times to the guest.

Oversee service quality, operational efficiency, guest satisfaction, standards compliance and, service and financial measurement.

Duration: 2010 August – August 2011.

REFEREES AND CONTACT DETAILS

Mr Victor Edosomwan

(Hilton Hotel Abuja & Sunfit Hotel)

Tel: 080********

Prince Chris Okojie

Marco Polo Hotel & Suites.

Tel: 080********

Mrs Bose Omozokpia

The George Hotel

Tel: 080********

Mr Nwaeme Precious

Atlantic Palms Suites Alpha Beach, Lekki

Tel: 080********, 090********

Mr Blessing Asagba (CEO Blue Premier)

Lagos Continental Hotel

Tel: 080********

Okonedo Marian

Ministry of Education

Tel: 090*******

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