Customer Service Cum Admin

NUR ATHIRAH

BT ROSLAM

-Exceptional communication

and networking skills.

-Successful working in a team

environment as well as

independently.

-The ability to work under

pressure and multi-task.

-The ability to follow instructions

and deliver quality results.

SOFT SKILLS

CUSTOMER SERVICE CUM ADMIN - Salary (RM3000)

-Attend to customer's inquiries, complaints, comments, feedbacks and other raising issue related via online shopping platforms, phones and emails professionally.

-Achieve and maintain monthly KPI as required.

-Prepare and update daily and monthly reports.

KOTA KEMUNING,SELANGOR ( SEPTEMBER 2018 - JULY 2020) INTERNSHIP, JABATAN HAL EHWAL AGAMA ISLAM KELANTAN(JAHEAIK)

-Attached to JAHEIK's Technology Department team in handling troubleshooting and maintenance functions.

-Assigned to develop a web based system named Sistem Pengurusan Pelajar Latihan Industri (SPPLI).

KOTA BHARU,KELANTAN 19 FEB 2018 - 6 JULY 2018

WORK EXPERIENCE

FINAL YEAR PROJECT, UITM SHAH ALAM

-FYP Title : The Development of Automated Parking System and Mobile Application using QR code (GRED A-) .

2017/2018

1)Uitm Shah Alam, Selangor

(2015-2018)

-Bachelor of Computer Science

(hons) Data Communication and

Networking

2)Uitm Machang, Kelantan

(2013-2015)

-Diploma in Computer Science

EDUCATION

-****************@*****.***

-017*******

-Birth date : 24/7/1993

CONTACT

-Microsoft Office (Word, Excel, Powerpoint, Outlook,Teams)

-Adobe Creative Suite (Photoshop, Dreamweaver)

-Programming (Java, Javascript,, PHP, HTML, Python, C++,Android Programming Language)

-Hardware troubleshooting (RPI, IoT)

-Software (Ionic, XAMPP, Firebase)

COMPUTER SKILLS

PERSONAL PROFILE

I'm a graduate who are seeking to render an efficient service with an organization that will provide opportunity to utilize my skills. I am extremely motivated to constantly develop my skills and grow professionally.

-English

(Writing and speaking)

-Bahasa Malaysia

(Writing and speaking)

LANGUAGE

PROFICIENCY

ACTIVITIES

-Secretary of Nets Club, Uitm (Session 2 2015/2016-Session 1 2016/2017).

-Volunteering in Karnival Sukan Staff Uitm (Karista) 2016.

-Committee member of iHack Competition Event, 2016, ( Uitm ) Malaysia.

-Participated in Theory Of Inventive Problem Solving(Triz ) Level 1.

Contact this candidate