Office Assistant Operator

Al Injaz Group LLC

Nationalpaint, Near to Industrial Police Station,

Sharjha, U.A.E

Contact No. +971-*********

E-mail: ***********.*****@*****.***

UAE driving license No. : 3706752

SIVA KISHORE BOKKA

An organized and outgoing professional with a working understanding of complex working environments. Seeks to leverage my expertise and experience to grow in a supervisory role.

PERSONAL INFORMATION

Date of Birth : 20th June 1991

Father’s Name : Venkateswarlu Bokka

Passport No. : J2940503

Date of Issue : 03th November 2010

Date of Expiry : 02nd November 2020

Visa : Employment Visa

UAE driving license No. : 3706752

Languages : English, Hindi and Telugu

Nationality : Indian

Marital Status : Single

SPECIAL SKILLS

Self-motivated with high energy, initiative and focus.

Flexibility to respond to changing situations.

Willing to work under pressure.

Ability to analyze and solve the problems in right way

Positive, loyal and creative.

Ability to negotiate and handle figures.

COMPUTER SKILLS

Photoshop & DTP.

Computer hardware & Networking.

PGDCA and MS-Office.

DUTIES & RESPONSIBILITY

Working as a “Office Assistant cum Driver” in Al Injaz Al Azraq Electromechanical work llc 17th September 2018 to Until the Date.

Worked as a “Control Room Operator” in Al Ghurair Center from 10th March 2015 to 4th July 2018.

Oversee daily parking operation including collection of revenue

Use computer applications such as spread sheets and data base software in perfuming work assignments

Resolve issues related to the issuance of parking tickets.

Dissemination of information regarding parking regulations.

Assist in parking responsibilities during special programs and events.

Refer unresolved customer grievances or special request to designated departments for further investigation

DUTIES & RESPONSIBILITY

Worked as a “Car Park Attendant” in Al Ghurair Center from 29th October 2013 to 05th March 2015.

Preparing periodic returns with all statistical data on operations detail.

Efficient responding to calls both telephonically and over the intercom system.

Write any incident on the log book and immediately inform to superior.

Processing all cash transactions and issuing out promissory note to credit customer.

Acting as a key resource person by providing help to customers and assisting in the daily operation.

Keeping records of customer interactions and transactions, inquiries, complaints and comments as well as action taken.

EDUCATION

Certificate

Div / Marks

Year

Board / University

SECONDARY

65.55%

2006

S.V.S.S Government High School, Attili, Andhra Pradesh from INDIA

I.T.I

80.28%

2008

Siddartha I.T.C Bhimavaram, Andhra Pradesh from INDIA

ADDITIONAL EXPERIENCE & TRANNING

One year experience in DATA ENTRY operator.

COMPUTER HARDWARE & NETWORKING experience from 9th March 2008 to 20th March 2009.

Two year experience in SYSTEM ADMIN from 1st September 2009 to 20th March 2011.

Awarded from Al Ghurair Centre as Employee of the month in March 2017.

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