Sales Service

Jonathan Coby

Houston, Texas ***** C: 214-***-**** E: *********@*****.***

Summary

Hardworking team player with an exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments. Skills

Maintenance

Rapport and relationship building

Equipment repair

Store opening and closing

Volunteer recruitment

Sales techniques

Sales process engineering

Organizational strengths

Problem-solving abilities

Materials transport

Retail sales customer service

Stockroom procedures

Quality assurance controls

Freight operations

Adaptive team player

Store maintenance

Active listening

Experience

CASHIER 07/2017 to 03/2019

Target - Dallas, Texas

Helped customers find specific products, answering questions and offering advice. Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Assisted customers with account updates, new service additions and promotional offers. Learned roles of other departments to provide coverage and keep store operational. Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.

CASHIER/COOK HELPER 09/2018 to 07/2019

Five Guys - Plano, TX

Troubleshot and resolved issues with cash registers, card scanners and printers. Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Welcomed customers, offering assistance to help find necessary store items. Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.

Kept all utensils, dishes and glasses clean and ready for customer use. Prepared for busy periods by organizing ingredients and restocking supplies for expected loads. Followed recipes and customer request details to prepare high-quality, delicious meals. Protected food from spoilage by storing according to safety procedures. Re-stocked, organized and arranged service and food stations. Removed trash and dropped food items regularly to keep workspaces neat and clean. CAR DETAILER/PORTER 01/2019 to 09/2019

Toyota Headquarters-Penske - Plano, TX

Drove vehicles to and from workshops or customers' workplaces or homes 10 times per 8 hour time frame. Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle. Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services. Verified proper stickers and plates were attached to vehicle to establish status of vehicle. Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation. Recommended, selected and helped locate out-of-stock merchandise based on customer requests. Education and Training

Aviation Institute of Maintenance - Houston, TX FAA CERTIFICATION Aviation Management And Operations, Expected in 06/2021 Winfree Academy - 1661 Gateway Blvd. Richardson, Texas 75080 High School Diploma 06/2019

REFERENCES

DARNELL ESANNASON- C: 469-***-****

E: *********@*****.***

ALEX ARTEAGA- C: 817-***-****

E: **********@*****.***

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