CURRICULUM VITAE:
Vimal Chhetri
MBA – The Open University Business School UK (Dec 2018-Dec2020)
B.Sc in Hospitality, Catering and Tourism from IHM Meerut
WSET Level 2 Award in Wines & spirits
Mobile no: 052*******
Email: *********@*****.***
Skype: vimal.chhetri20
Nationality: Indian
DOB: 18.11.1986
Civil Status: single
Current location: Fujairah, UAE
Driving licence: UAE
Career Objective:
Integrate into the new job and environment as quick as possible. Wish to embark upon a career which gives opportunities to meet new challenges, achieve and maintain goals, collect more professional expe-rience and improve skills. Want to learn and grow, develop new areas of expertise and never lose moti-vation and passion about doings. Nothing is impossible for a person who has defined goals and objec-tives to achieve those goals.
Work Experience:
March 2014 - Present Food & Beverage Captain 5*Iberotel Miramar Al Aqah Beach Resort, Fujairah, UAE, www.miramaralaqah.com
Responsibilities:
Supervise food and beverage operation, 560 seating restaurant with the team of 30 wait staff.
Communicate and delegates tasks to the team.
Ensure adherence to health and food safety regulations.
Maintain food and beverage and restaurants equipments inventories.
Assist food and beverage management with achieving financial targets.
Assist food and beverage management with training and development of the team members.
Assist with annual and mid-year appraisals with team members
Maintain a positive work atmosphere by acting and communica-te in a manner that enables getting along with guests, cowor-kers and management.
October 2012 - March 2014 Food & Beverage Attendant, 5*Hotel Doubletree by Hilton, Gur- gaon, India, www.hiltonworldwide.com
Responsibilities:
Reported to Food and beverage Executive.
Ensured a smooth service sequence by taking account of the service standards and the satisfaction of the guests
Presented menus to the guest, answered questions about menu dishes and recommended according to the guests preferences
Explained how various menu items were prepared, described menu items and cooking methods
Took care of guests needs and exceeded their expectations
October 2010 - April 2011 Food & Beverage Associate, Oberoi Maidens, New Delhi, India, www.oberoihotels.com
Responsibilities:
Manage guest queries in friendly, timely and efficient manner.
Ensure knowledge of menu and all products.
Ensure mis-en-place is well stocked at all floor operations.
Ensure food and beverage orders are of a consistently/good standard and delivered in a timely manner.
kept work area and equipments clean and organized at all times
September 2008 - October 2009 Waiter, 5*Hyatt Regency, Delhi, India, www.hyatt.com
Responsibilities:
worked with Hyatt Regency Delhi in different food and beverage outletts and banquets
was thoroughly familiar with all the standarts of proper service etiquette and practiced these standards throughout the guests dinning experience
attended all staff meetings and supplemental training sessions
October 2006 - January 2007 Vocational training, Jaypee Residency Manor Mussoorie, India
Education:
B.Sc in Hospitality, Catering and Tourism from IHM Meerut, India (2005-2008)
WSET Level 2 Award in Wines & spirits
Passed 12th from CBSE board with SGRR Public Senior High School Dehradun, India
Passed 10th from CBSE Board with, SGRR Public High School Dehradun, India
Languages:
English (fluent), Hindi (native), German (basic)
Trainings:
Telephone Etiquette; Leadership; Food Safety, complaint handling, restaurant upselling.
Computer Knowledge:
Microsoft Office (Word, Excel, PowerPoint, Outlook), Pos Micros, Internet, Emails etc.
Interests:
swimming, Music, traveling