Social Media Front Desk
Resume:
Christiana-Khorina G. Gica
*** ********* ****, ****** ******** City
contact # 091*-***-****
email add: **************@*****.***
CAREER OBJECTIVE
To build a long-term career where I can utilize and enhance my professional skills in a dynamic and stable workplace.
SKILLS and QUALIFICATIONS
• Ability to work with confidential information
• Conflict Resolution Skills
• Interpersonal Skills
• Versatile
• Negotiation Skills
• Research Skills
• Proficient in MS Outlook, office (excel, word, powerpoint, etc)
• Conversant in English Language both oral and written WORK EXPERIENCE
OFFSHORE RECRUITMENT SUPERVISOR APPRENTICE
October 31, 2019 - February 15, 2020
24-7 INTOUCH
• Leading and managing a team of 10 offshore recruiters.
• Meet set recruiting objectives and KPIs.
• Mentor, guide and develop members to success by providing individual coaching
• Monitor team’s weekly and monthly performance and conduct deep dive analysis for continuous improvement.
• Leads generation and distribution.
• Updating several recruitment trackers, ats (applicant tracking system), interview scheduler.
• Weekly discussion of Business Review.
OFFSHORE RECRUITER
August 12, 2019 - October 31, 2019
24-7 INTOUCH
• Interacting with applicants & responding to their inquiries.
• Screening and processing leads and scheduling them for an onsite interview.
• Checking and monitoring the status of booked candidates.
• Updating several recruitment related trackers.
SOURCING ASSOCIATE (VOLUME HIRING)
August 2018 - August 2019
24-7 INTOUCH
• Responsible for leads generation using various methods including, social media, referral program, etc.
• Screening and processing generated leads and scheduling them for phone and on-site interviews.
• Responsible for sourcing activities such as job fairs, university partnerships, roadshows, open House, Employee Interaction Day, ERP month long promo, etc.
• Respond to applicant inquiries in a professional and timely manner
• Maintaining an accurate candidate tracking system.
• Company Facebook admin, responsible for responding to reviews, comments and messages.
• Performing an average of 30-40 calls per day (phone screening). Promoting the employer brand to applicants over the phone.
RECRUITMENT ASSISTANT/FRONT DESK OFFICER
April 30, 2018 - August 2018
24-7 INTOUCH
• Assisting candidates with different facets of the recruitment process.
• Maintaining and updating recruitment trackers/databases such as ATS (Applicant Tracking System) and Interview Scheduler.
• Assist candidates with the Online Exam & Account Specific Exam (pen and paper and/or computer based)
RECRUITMENT ASSOCIATE
October 17, 2017 – February 15, 2018
Emerio Philippines, Inc.
• Handles the first round of interviews (face to face and over the phone) in order to assess the candidates’ suitability, attitude, academic and professional qualifications.
• Maintains and updates the recruitment tracker/database for daily and future references.
• Scheduling and endorsement of qualified applicants for an interview and assessment to different clients.
• Sending interview schedules and reminders to candidates prior to the day of the interview.
• Monitoring of candidates who accepted a Job Offer, keeping them warm until their start date.
• Coaching and mentoring of selected applicants before endorsement to respective clients.
• Sourcing of profiles through different job portals.
• Performing an average of 15-20 cold calls per day.
• Meeting calibration with different clients to discuss priority positions and needs.
• Responsible for managing dizer’s productivity.
HR EXECUTIVE
August 17, 2016 – August 15, 2017
COLLABERA Technologies Pvt. Ltd./ HSBC Electronic Data Processing Philippines
• Collecting the pre-employment requirements of new hires.
• Assisting employees in filling out Company/Government Benefits Forms.
• Assisting Managers in preparing different sets of employee’s documents.
• Releasing final pay (cheque and documents).
• Checking and assigning different cases and incident reports to its respective HR Business Partner.
• Encoding 201 Files and endorsing it to POCs for proper documentation.
• Attending to different employee concerns and follow-up and raising it to its respective POCs through email.
• Provided secretarial support by printing HR forms, maintaining supplies, answering the telephone and relaying messages.
• Keeping records and documents of employees and maintaining human resources information confidential.
EDUCATIONAL ATTAINMENT
TERTIARY: Bachelor of Science in Psychology
University of Caloocan City
North Caloocan Exit, Congressional Road 1425 Caloocan City June 2012 – April 2016 (Graduate)
SECONDARY: Deparo High School
Kabatuhan Rd.,Deparo Caloocan City
June, 2008 – March 2012
PRIMARY: Deparo Elementary School
Kabatuhan Rd., Domingo Comp
June, 2002 – March 2008
PERSONAL INFORMATION
Date of Birth:October 14, 1995
Civil Status: Married
Religion: Born Again Christian
REFERENCES
Available upon request
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Christiana-Khorina G. Gica
Contact this candidate