Data Analyst Project Coordinator

Summary

Detail-oriented with over ** years project coordination experience in the airline, financial, and telecommunications industries. Able to support and manage infrastructure and concurrent IT projects on budget and on time. Major strengths in interpersonal communication, analyzing, reporting, and implementing solutions to meet and exceed goals.

Technical Expertise

Microsoft Office Suite

SharePoint 2010-2016

Ariba

SAP

HP-PPM v9.22/v9.31

Clarity PPM

Agile Methodologies

SQL Server

Business Objects

MS SQL Server

Primavera

Version One

Experience

Project Coordinator (Contract) November 2019 – January 2020

Emory Healthcare-IT / Atlanta, GA

Provided administrative and project support to the Emory DeKalb Transition project team.

Created project team org charts using MS Visio.

Assisted in developing and monitoring project related budgets.

Documented meeting minutes and tracked action items from PM status meetings.

Functioned as liaison for projects by coordinating, creating, and sending team communications as well as updates to leadership.

Coordinated project work plan and calendar/schedules.

Financial Project Administrator (Contract) February 2019 – November 2019

SunTrust Bank, Inc. / Atlanta, GA

Assisted business managers and cost center owners with budgeting and forecasting of infrastructure operations monthly financials.

Created service request forms and purchase requisitions utilizing Ariba and contract pricing templates for infrastructure operations purchases.

Monitored workflow process for service requests.

Created and documented business processes and job aids for the business management office.

Documented project business cases, contract pricing templates, and capital expenditure creation.

Researched statuses of service request forms/vendor invoices using Qlikview and Ariba.

Maintained production services SRF master tracker using MS Excel and SharePoint.

Reconciled infrastructure operations monthly travel requests using MS Excel and SharePoint.

Sr. Project Coordinator (Contract) June 2014 – August 2018

Delta Air Lines / Atlanta, GA

Managed and tracked project financials utilizing HP-PPM and MS Excel for IT-PDO, Infrastructure & Field Operations.

Managed and tracked resource teams of 50-300 people, plus representation from 20 business groups.

Worked with PM and team members to determine the strategic approach and techniques to apply to the project using both Agile and Waterfall methodologies.

Created and maintained project plans, kept fundamental project articles current on assigned projects/programs, managed timelines, budgeting, resource deployment, monitored project health, and reporting corporate status updates.

Reported project status, assisted in steering committee meetings, maintained the PPM (Project Portfolio Management) System to track forecast, enter/approve hours, manage budget and work plan to assign resources to project.

Worked with PM to identify and obtain the required resources available and performed tasks as required

Monitored, tracked, updated, and provided status on budget, labor forecast, project deliverables, issues, and risks via SharePoint and PPM.

Tracked and controlled changes to scope, schedule, budget, and project timelines.

Provided weekly/monthly status reports such as, Scorecards, Delta Financial Summary, and Resource Usage.

USB Project Coordinator (Contractor) January 2014 – May 2014

Atos, Inc. / Alpharetta, GA

Assisted in the Windows 7 migration project (from Microsoft XP environment).

Coordinated shipments and tracked USB drives and backups for site locations.

Worked with in-house applications and end users to drive migrated users to resolution

Scheduled migrations utilizing the Migration database, an in-house application.

Project Coordinator/Business Analyst (Contract) April 2013 – December 2013

First Data Corporation / Atlanta, GA

Coordinated all deliverables as representative of the Application Data Protection Services team.

Served as Clarity SME by following up on requests, coordinating any review or updates (i.e., OBS structure, resource allocations).

Provided status of allocations and forecasting.

Researched, developed, and managed ongoing team metrics and reporting requirements.

Ensured monthly metrics were entered and updated on SharePoint site.

Provided updates on planning activities to teams in staff meetings.

Utilized BA Planning site in SharePoint for updates to documents as requested.

Reported weekly WAF metrics to senior management.

Managed SharePoint sub-site content related to teams.

Project Administrator (Contract) June 2012 – September 2012

The Coca-Cola Company / Atlanta, GA

Successfully on-boarded and off-boarded contractors for the Project Resource Center (PMO).

Interfaced and provided support to the Project Resource Manager and other PMs.

Allocated projects and resources utilizing IT-PPM (Clarity) for project and program managers.

Managed, tracked, and updated projects in IT-PPM (Clarity) tool.

Assisted in tracking project financials for project managers.

Created monthly project resource assignment detail, availability, allocation, and workload summary reports for senior management.

Conducted bi-monthly training and orientation for contract workers on utilization of PPM and timekeeping.

Maintained new candidate on-boarding and off-boarding process database.

Maintained and uploaded documents to SharePoint.

Created new user ID requests and applications access for contract workers.

Processed equipment returns, applications access, and user IDs for terminated contractors.

Data Specialist (Contract) June 2011 – January 2012

AT&T Home Solutions / Atlanta, GA

Procured test data for client test organization by interpreting requirements, assessing application dependencies, collected additional detail, and resolved discrepancies as needed.

Reviewed requirements and test scenarios to determine what data is needed for the test.

Validated and certified data provided to test team utilizing AT&T applications and MSL.

Created data requests for test team utilizing Data Request Tool, an AT&T application.

Loaded test scenarios into Scenario Tool to be procured by test team for execution of test.

Updated Criteria and Master Scenario List accordingly.

Tracked statuses of Production Ban’s (billing account numbers) and other data requests from activation, to test execution, to fulfillment.

Utilized HP Quality Center to track defects and data issues related to test flow-through process.

Updated documents on SharePoint and documented standard processes and procedures.

Data Specialist (Contract) August 2010– October 2010

Network Communications, Inc. / Lawrenceville, GA

Performed data mapping for real estate listing data feeds using Informatica Cloud and MS SQL Server.

Performed data validation testing using MS Access.

Created test cases for quality assurance testing.

Updated lookup data tables in MS SQL Server.

Project Coordinator/Data Analyst (Contract) September 2009 – January 2010

Siemens IT Solutions Services, Inc. / Alpharetta, GA

Supported several project managers for the Gain Project team.

Gathered data quantities for all IT equipment/assets and created monthly resource unit reports using advanced MS Excel skills.

Provided project status and updates using Primavera to project team and executives.

Project Coordinator/Data Analyst (Contract) May 2008 – May 2009

AT&T Mobility / Alpharetta, GA

Interfaced and provided support to project managers and directors on Data Integrity projects.

Prepared weekly business objects and CASPR reports utilizing MS Excel for Data Warehouse Integrity team.

Collected and analyzed cell site information data and reported issues to market support leads for correction in CSSng and CTS.

Assessed project issues and worked with cross-functional teams to develop resolutions to meet productivity and client satisfaction.

Assisted project managers with process documentation and quality improvement.

Education

Master’s in Business Administration, Global Technology Management — American Intercontinental University / Atlanta GA

Bachelor of Arts, Mass Communication — St. Ambrose University / Davenport, IA

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