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Customer service position

Location:
Seymour, WI
Salary:
$16.00
Posted:
September 30, 2020

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Resume:

TAMMY WILSON

*** ******* **. ******* ** ***** C: 920-***-**** adgjk3@r.postjobfree.com

OBJECTIVE

Experienced and passionate disability services worker seeking different role assisting the disabled population. Previous administrative experience and excellent computer skills. SKILLS

• 10+ Years Working with disabled population • Previous administrative experience

• Excellent communication skills • Experienced with Microsoft Office

• Ability to balance priorities effectively • Excellent customer service skills WORK HISTORY

PERSONAL CARE WORKER 2016 to Present

Helping Hands and Clarity Care – Green Bay, WI

● Planned, prepared and served meals and snacks according to prescribed diets.

● Administered simple range of motion exercises.

● Followed safe lifting techniques and individual resident lifting instructions.

● Scheduled and accompanied clients to medical appointments.

● Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

● Recognized and reported abnormalities and/or changes in patients' health status to case manager. CUSTOMER SERVICE ASSOCIATE 2014 - 2016

Kwik Trip – Seymour, WI

● Performed a wide variety of duties; which included accepting cash, credit, or debit payment for purchases.

● Used computer software to compute and record total transactions and calculated total.

● Compiled and maintained non-monetary reports and records.

● Established strong customer service skills through daily, frequent interactions with shoppers.

● Attained valuable 'client-provider' relationship experience by developing and maintaining relationships with store regulars.

● Assisted and helped with inventory, stocking shelves, and monitoring inventory. CERTIFIED NURSING ASSISTANT + PHYSICAL THERAPY ASSISTANT 2006 - 2014 Good Shepherd Services, St. Mary’s Hospital – Seymour, WI and Green Bay, WI

● Documented patient records and kept track on a computer.

● Completed administrative duties related to patient care.

● Cared for individuals with dementia, Alzheimer's disease, physical disability, mental disability, and those undergoing post-operative recovery and convalescents.

● Took and recorded vital signs such as temperature, blood pressure, pulse and respiration rates, and blood sugar

● Monitored patients' intake of oral medications as directed by physician or nurse and made notation of time and amount given. Cleaned rooms, changed bed linens, and attended to patients' comfort and cleanliness

● Turned bedfast patients to avoid bedsores or gave enemas, douches, massages, alcohol rubs and compresses.

● Prepared and served food or fed patients needing assistance, and recorded food or liquid intake and output. EDUCATION

Northeast Wisconsin Technical College, Green Bay, WI 2006 CNA Certification



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