Medical Customer

Location:

Posted:

September 30, 2020

Hadeer Abdelsattar Taher

Email :*********************@*****.***

LinkedIn: https://www.linkedin.com/in/hadeer-taher-021a5a1aa/ Work

Experience

certifications

experience

Language Line Solutions “LLS”:

Worked as a specialized medical interpreter OPI-VRI

(English/Arabic) from Dec2018 to February 2020.

Certified as a professional interpreter by LLS “2000 Hours experience” “VRI certified"

● FWA-HIPAA-IP-UDAAP-GDPR-CITI Certificated

Vodafone UK : from October 2016 started as a customer services agent to April 2018.

● Launched a complaint queue "CRT" to collect

insights about customer's complaints to investigate root to the outcome of complaints.

● Customer relations Vodafone "Resolutions team" dealing directly with the Telecommunications Ombudsman

And directors complaints till April 2017

Personal

Data

Date of Birth:2/6/1991

Place of Birth: Cairo, Egypt

Gender: female

Nationality: Egyptian

Marital Status: single

Current location: Cairo, Egypt

Education Cairo University Faculty of Arts English literature dept Bachelors degree

Languages Arabic: Fluent (Mother tongue)

English: Fluent