Customer Service

VICTOR CHINAZOR NGORUBIE

Economics graduate.

Eputu, Ibeju-lekki, Lagos.

+234**********.

***************@*****.***

Linkedin.com/victorchinazorn

Resourceful Economics graduate keenly interested in finance, research and business support functions, having knowledge and harnessed skills in operations, customer relationship and commercial awareness, from academic involvements and internship. Seeking graduate trainee roles at Reem Capital Consult, Lagos, for career development.

EDUCATION

Bachelor of Science in Economics (Second Class Honours, Upper Division).

University of Port Harcourt, Rivers State.

2014-2018.

TECHNICAL SKILLS

Research, Data Analysis & Interpretation.

Communication skills.

Commercial awareness.

Customer relationship.

SOFTWARE

Microsoft office proficiency.

INTERPERSONAL SKILLS

Critical reasoning.

Self-awareness.

Attention to detail.

Team building.

Flexibility & willingness to learn.

LANGUAGE

English: listening, speaking, reading and writing.

PROJECT

Taxation and Economic Development (1980-2017) for Department of Economics, University of Port Harcourt.

EXPERIENCE

CHILD SUPPORT SCHOOLS, LAGOS.

Co-educator.

November 2019-October 2020.

Taught English communication skills and basic Mathematical operations.

Conducted assessments and guided against misconducts.

Initiated and adopted technology friendly method for computing assessment scores, thereby saved time by 30%

Spearheaded extracurricular sessions that improved students’ communication proficiency.

GUARANTY TRUST BANK PLC, BONNY ISLAND.

Intern

January 2019-October 2019.

Attended to large sum deposit and withdrawal transactions.

Reviewed periodically, transaction information and reported updates applicable.

Maintained proper filing and retrieval system for Customer and Transaction Unit.

Participated in trainings on Compliance, Customer service, and updates on Standard Operating Procedures.

Excellence in integrity assessments

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